Wicked Campers Australia Reviews 

266
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciated the friendly and helpful staff, noting efficient pick-up and drop-off processes. Reviewers found the vehicles generally reliable and mechanically sound, enabling comfortable travel to various locations. The vans often met their road trip needs with adequate equipment for camping. However, some customers noted significant issues with vehicle condition and equipment, including faulty appliances like fridges and eskies, and thin or uncomfortable mattresses. Additionally, some reviewers experienced poor service, citing a lack of proper vehicle briefings, unprofessional drop-off procedures, and receiving vehicles with multiple mechanical or equipment faults.

What people talk about most

Product

Clients share ambiguous opinions on product, with many reviewers finding the vehicles and equipment... See more

Quality

Customers consistently note ambiguous experiences with quality, with many reporting significant issues such... See more

Staff

Customers had positive experiences with staff, frequently describing them as friendly, helpful, and... See more

Location

People report ambiguous experiences with location, with some finding pick-up locations convenient and... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing disappointment with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Staring our adventure out of Exmouth getting a camping 4WD was important and Wicked Campers was there. Mechanically the vehicle was great, handing all the terrains without a problem. Having th... See more

Company replied

Rated 4 out of 5 stars

🤙🏾We absolutely LOVE hiring from Wicked Campers. 🤙🏾This is our third time in 12 months. We have travelled from Brisbane to Byron Bay and also throughout Cairns & the Tropical North re... See more

Company replied

Rated 4 out of 5 stars

Pick up & drop off flowed smoothly.. the lil camper was basic but did the job, & was reliable..the deposit refund was welcome when it arrived, but being paid at the end of a mth can impact a traveller... See more

Company replied

Rated 4 out of 5 stars

Well what could be better...the vehicle which I hired had an awful esky unsuitable for hot Northern Territory climate. The aircon fan vents were broken limiting air flow. Otherwise everything was... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency
  2. Car Rental Agency

Written by the company

We Rent Fancy Land Yachts to Sexy Pirates. 2WD and 4WD Campervan rental across Australia.


Contact info

3.6

Average

TrustScore 3.5 out of 5

266 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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3.6

All reviews

(266)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10

The van was great, we had no issues at all. I forgot a really important backpack in the van and the guys from Wicked were really nice and got it back for me. Thank you!!!

September 10, 2025
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Reply from Wicked Campers Australia

We love to hear from our Happy Campers! Sounds like you guys had a Wicked Experience, thanks for sharing 😍.

Rated 4 out of 5 stars

Met my budget.

Easy to book, collect and return.

They met my budget which was something no van company has done before, 10/10.

My only criticism is that there should be at least two gas cannisters with stoves.

September 9, 2025
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Reply from Wicked Campers Australia

Hi There,
We're so glad to hear you had a good trip 🤙🏻, and we appreciate your constructive feedback 🙏🏻. It’s comments like yours that help us improve, and we’ve shared it with the team for review.
Cheers,
The Wicked Campers Team 🚐

Rated 4 out of 5 stars

Fair prices

Fair prices

September 9, 2025
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Reply from Wicked Campers Australia

You rock! Thanks for the love – see you on the next wild adventure 🚐💨

Rated 5 out of 5 stars

Thanks to you

Thanks to you, I had a wonderful trip

September 10, 2025
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Reply from Wicked Campers Australia

Cheers, legend 🤙🏻! So stoked you had a ripper time in one of our beasts. Catch ya on the road! 🚙

Rated 5 out of 5 stars

Had the best time!!

Had the best time!!! Perfect for a two day trip. Van had everything we needed and no major issues. Definitely going to rent again in the near future.

September 13, 2025
Unprompted review
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Reply from Wicked Campers Australia

We love to hear from our Happy Campers 🫶🏻! Sounds like you guys had a Wicked Experience, thanks for sharing 😍.

Rated 4 out of 5 stars

WA Outback Adventure

Staring our adventure out of Exmouth getting a camping 4WD was important and Wicked Campers was there.

Mechanically the vehicle was great, handing all the terrains without a problem. Having the roof top tents has very handy.

Only issue we had during the journey was the fridge that was replaced once and then only one section worked.

September 1, 2025
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Reply from Wicked Campers Australia

Hi There Wayne,
We're so glad to hear you had a good trip 🤙🏻, and we appreciate your constructive feedback 🙏🏻. It’s comments like yours that help us improve, and we’ve shared it with the team for review.
Cheers,
The Wicked Campers Team 🚐

Rated 1 out of 5 stars

Worst company I have ever dealt with

Worst company I have ever dealt with, and 30 days later, still waiting for my bond to be refunded. Van was filthy, cooker had no gas, very little petrol when we picked it up. Watch out, they do not answer emails & don't care at all

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience, the staff in Cairns are very friendly and nice

September 1, 2025
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Reply from Wicked Campers Australia

Thanks for sharing your Wicked adventures with us, that sounds awesome 🤙🏻!

Rated 5 out of 5 stars

Thank you so much

Thank you so much. Cairns office and ph customer service staff.
We had the best time in the camper. Everything we need was perfect for our trip. People and staff associated with the company were amazing. Everything was easy inconvenient.

September 1, 2025
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Reply from Wicked Campers Australia

Cheers, legend 🤙🏻! So stoked you had a ripper time in one of our beasts. Catch ya on the road! 🚙

Rated 5 out of 5 stars

We picked up our van (Jonny feelgood…

We picked up our van (Jonny feelgood) in cairns and were pleasantly surprised with how good the condition of it was! Very clean and maintained and the fridge at the back was very handy! We hired it for 7 days and we were so happy with it overall! It travelled around well and the service picking it up was great!

September 7, 2025
Unprompted review
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Reply from Wicked Campers Australia

Thanks for the wicked review! We loved being part of your adventure. Same time next year? 😉

Rated 5 out of 5 stars

Great Experince with Wicked Camper Cairns

We hired our van in Cairns and the whole experience from booking to dropping the car off went smoothly.
We mostly used the van just to drive along the coast and through the Atherton Tablelands in, but it was well set up with everything you'd need for cooking and there was a matress with convertable bed/table in the back.
The van was older and had some wear and tear, mostly since it was a manual, the gear box was a little clunky, but apart from that, everything was great.
This is our second time hiring a car/van from Wicked Campers Cairns and we've loved the experience both times. Great customer service, reliable vehicles and a beautiful area to explore.

September 6, 2025
Unprompted review
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Reply from Wicked Campers Australia

We love to hear from our Happy Campers ! Sounds like you guys had a Wicked Experience, thanks for sharing 😍.

Rated 1 out of 5 stars

I would give minus if I could

I would give minus if I could.

Avoid Wicked Campers – Deposit Still Withheld

We hired a camper in July and the experience has been awful from start to finish. The vehicle was handed over with no proper briefing and had multiple issues: broken tent zips, faulty power points, jammed drawers, unsafe equipment, and even diesel stored in the water jerry can.
At drop-off in Perth, staff admitted the Broome depot vehicles “aren’t looked after,” confirmed there was no damage, and assured us our deposit would be refunded within 30 days. It’s now well over that, and despite repeated follow-ups, Wicked Campers is still withholding our money with no explanation.
Poor vehicles, poor service, and no accountability. Would strongly recommend avoiding this company.

July 1, 2025
Unprompted review
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Reply from Wicked Campers Australia

Hello,
We're truly sorry to hear your experience didn’t meet your expectations. We’re reviewing your comments internally and could not find a booking under your name. Can you please email us at admin@wickedcampers.com so we can look into this for you. Thank you!
All the best,
The Wicked Campers Team 🚐

Rated 1 out of 5 stars

Terrible experience overall, despite a great trip.

We recently hired a 4WD camper with two rooftop tents, and while our trip itself was wonderful, the experience with the vehicle left a lot to be desired.

The staff member at the Broome depot was friendly, but we were surprised to receive nothing more than a quick “any questions?” when handed the keys. Given this was a complex vehicle setup—and not one we’d used before—we expected a proper rundown of how to use everything safely and correctly. We had to ask how to operate most features ourselves, which isn’t ideal.

The vehicle didn’t come with a long-range fuel tank (as many rental 4WDs do), nor even a jerry can, which was disappointing considering the remote locations the vehicle is designed for. The water tank in the back appeared to have been previously used for fuel—it smelled and tasted like diesel, so we couldn’t trust it for drinking water. There were several chips on the windscreen already and parts of the car had just been screwed in place and had many dents in them.

The camping equipment was quite worn—not a problem in itself—but there were missing pieces, and the rooftop tent zips were broken in several places, making setup difficult the they both leaked heavily during rain. We were informed on drop off that they’re not really built for that weather which begs the questions of why the company are using cheap equipment that isn’t built to withstand rain.

These are just some of the issues we faced with our vehicle, for a trip that cost a lot of money and that we saved for for a long time this really wasn’t the standard we were expecting.

To be clear, this isn’t a complaint about the Broome branch specifically, but about the company as a whole. A more comprehensive handover is essential, not only fosr the utility of the vehicle but for safety too.

Furthermore, we were told it could take up to 30 days to receive our deposit back, it has been way over this and despite multiple attempts to chase we are still waiting on this. We were told unequivocally at the return depot that we would get the deposit back due to no harm being caused by us and yet we still wait.

July 26, 2025
Unprompted review
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Reply from Wicked Campers Australia

Thank you for sharing your detailed feedback. While we’re glad you enjoyed your trip overall, we’re sorry to hear the vehicle and equipment did not meet your expectations.

We take on board your comments regarding the handover process, equipment condition, and vehicle setup. A thorough introduction is important for both safety and comfort, and we’ll review our procedures with the team to ensure a more comprehensive handover moving forward.

We’re also looking into the issues you mentioned with the water tank and camping gear with our Perth depot, as this is not the standard we want to provide our customers. Your feedback is valuable in helping us improve our fleet and equipment checks.

Regarding your bond refund, we apologise for the delay and understand how frustrating this must be. Please reach out to us directly at admin@wickedcampers.com if you haven't done so already so we can prioritise resolving this for you.

Thank you again for your constructive feedback—we appreciate you taking the time to share your experience.

Kind regards,
The Wicked Campers Team 🚐

Rated 4 out of 5 stars

A fine experience for a trip on a small…

A fine experience for a trip on a small budget.

We picked up the van in Sydney. The location is a bit far from the city center but easily accessible by bus (stop less than 100m away). Online check-in made the process quick, so there was no waiting. The rental office is just a partner; the staff member at reception wasn’t very friendly, and the vehicle walkthrough lasted less than 5 minutes. I had to go back inside to ask a few questions, such as what type of fuel to use.

The van was clean and in good condition, though a bit old (manual windows, wooden fixtures showing some wear). It came with a camping gas stove, kitchen utensils, a Bluetooth radio, and a mattress. The mattress was quite thin and could have been more comfortable. There was plenty of storage space.

The van drove well, and both the air conditioning and heating worked fine.

The “Mystery Machine” paint job was really fun—everyone, especially kids, waved and said hello. It definitely added a cheerful vibe to our trip.

Returning the van was just as easy as pick-up; the vehicle was only briefly inspected, but we had cleaned it thoroughly beforehand, so no issues.

Don’t expect anything exceptional, but for this price in Australia, it’s very good. If you enjoy vanlife and want something more authentic without extra comforts, this is perfect for you.

Overall, the company is decent, the rental is good value for the budget, and the van is enjoyable to drive.

August 23, 2025
Unprompted review
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Reply from Wicked Campers Australia

Thank you for sharing your experience! We’re glad to hear you enjoyed the van, found it good value for your trip, and that the “Mystery Machine” paint job added some extra fun along the way. We appreciate your feedback on comfort and service—it helps us improve. Great to know you had an enjoyable adventure!
The Wicked Campers Team 🚐

Rated 5 out of 5 stars

I rented an Aventus 2 in Perth…

I rented an Aventus 2 in Perth (Bentley) for 6 days. I went South West, to Busselton, Cape Naturaliste to Cape Leeuwin, Margaret River and Augusta. Had a very good time !
Staff was very kind and helpful, especially as it was a last minute booking. Pick up and drop off were easy and vehicle was clean and ran great.
Overall, good value for money.

July 14, 2025
Unprompted review
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Reply from Wicked Campers Australia

We love to hear from our Happy Campers 🫶🏻! Sounds like you guys had a Wicked Experience, thanks for sharing 😍.
All the best,
The Wicked Campers Team 🚐

Rated 5 out of 5 stars

The service I received from Neill at…

The service I received from Neill at the Cairns depot was first rate, flexible &generous.

August 3, 2025
Unprompted review
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Reply from Wicked Campers Australia

You rock! Thanks for the love, we will let Neil know! – See you on the next wild adventure 🚐💨
All the best,
The Wicked Campers Team 🚐

Rated 3 out of 5 stars

North Queensland road trip!

We hired a 4wd camper for a trip up in Far North Queensland! We had a great time, however the booking of the Wicked camper had some issues.
We booked a Mitsubishi D5 4x4 van, however when we arrived, this van was unavailable. We were given a Great Wall 4x4 in place. This alternative was comfy enough, however we would have prefered our choice of van. The Great Wall had a roof top tent instead of internal camping.
The fridge in the 4x4 worked when the car was running, however the battery to power it through the night seemed to loose power after several hours.
Also, the portable gas stove supplied worked, however the flame was so small, it took around 40mins to boil some water. This didn't affect our trip too much as we were camping in locations with camp kitchens.
The staff at the rental shop were great. Super friendly and helpful.
We had a really great time and the 4x4 did the job for the trip.

August 14, 2025
Unprompted review
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Reply from Wicked Campers Australia

Hi There,
We’re sorry to hear the vehicle you received didn’t match what you were expecting. Please note that we always try our best to give you the vehicle that was booked. However, sometimes, due to unforeseen circumstances, we cannot provide that exact vehicle. Regarding the camping equipment, its best to get in touch with our Roadside team while on hire. They will be able to help if they don't work as they should. We're so glad to hear you had a good trip 🤙🏻, and we appreciate your constructive feedback 🙏🏻.
Cheers,
The Wicked Campers Team 🚐

Rated 5 out of 5 stars

All was excellent, and we would be delighted to return!

Just like the booking process, the pick-up was very friendly and easy. We even got an upgrade to the DesertSands. It has everything you need for camping. The roof tents are super easy to set up and take down. Everything was well explained. We would definitely book again.

August 14, 2025
Unprompted review
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Reply from Wicked Campers Australia

Thanks for the wicked review! We loved being part of your adventure. Same time next year? 😉
All the best,
The Wicked Campers Team 🚐💨

Rated 1 out of 5 stars

The car smelled like vomit

The car smelled like vomit (probably some residuals in rear vents).
The fridge battery wasn’t charging.
When returning the car we got charged $400 cleaning fee for cleaning the normal dirt you get when driving in the country.
It is a pity because otherwise the car worked OK, despite 285k on the odometer.

August 8, 2025
Unprompted review
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Reply from Wicked Campers Australia

Thank you for your feedback. We’re sorry to hear about the concerns you raised regarding the vehicle smelling like vomit and the cleaning fee. The interior standard and equipment reliability are important to us, and we’ll review the issues you’ve mentioned with our team to ensure improvements are made.

Regarding the cleaning charge, this should only apply if the vehicle returns dirty. Please contact us directly at admin@wickedcampers.com so we can look into claims & re-asses your case in more detail.

We appreciate your comments and are glad to hear the vehicle otherwise performed well.

Kind regards,
The Wicked Campers Team 🚐

Rated 4 out of 5 stars

The mystery machine turned heads had…

The mystery machine turned heads had kids singing songs as we were driving past and people asking for pictures very reliable and comfortable everything we needed for our weekend getaway would reccomend to anyone only minor thing missing arm rests and cruise control

August 8, 2025
Unprompted review
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Reply from Wicked Campers Australia

We’re so glad you had a great weekend getaway in the Mystery Machine! It’s awesome to hear the van brought smiles and attention along the way. Thanks for your kind recommendation and helpful feedback—we’ll keep it in mind for future upgrades.
The Wicked Campers Team 🚐

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