I am writing this review out of sheer frustration with the lack of customer service from Wickey. We received a spring rocker as a gift purchased from your website, but unfortunately th... See more
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We were looking for a climbing frame for LB birthday! Wickeys had a great range to choose from struggled to pick one but got there eventually (after having 5 in our basket 🙈😂) which was all on sale... See more
Company replied
We bought the pirate ship frame, the purchasing experience was super easy, as we do not have the product yet, so I cannot rate the actual climbing frame yet. UPDATE: the frame is reason... See more
Company replied
My wife and I reviewed the range of climbing frames aligned to what our children would like. The pictures online show very clearly the options available with each set. The dimensions images were also... See more
Company replied
Company details
Written by the company
Kæmpe udvalg af legetårne med rutschebane og gynge. Topkvalitet, gode priser og 10 års garanti. Det sjove begynder i Wickey-Shop!
Contact info
Franz-Savels-Straße 69, 52538, Gangelt, Germany
- +44 (0)330 8080 240
- info@wickey.dk
- wickey.dk
3.1
Average
448 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
No complaints at all!
Easy to use and navigate website. Products have always been reliable, well constructed and properly packaged for shipping. And most importantly the kids love them! No complaints at all. Will happily use again and again.
January 6, 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for taking the time to write a review. We are pleased that we could convince you with our products and our webshop. We hope you continue to enjoy our products. Your Wickey Team
Order
Using the website was quick and easy. The models of climbing frame were described well with measurements allowing us to choose the right frame for our space. Good to know we will have to drill the holes before purchasing. Just hope the delivery is successful. Fingers crossed the kids will love it
January 2, 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that you have chosen us to shop with. Please do not hesitate to contact us through the contact form on our website in case of any questions or comments. We wish your family lots of fun with the climbing frame. Your Wickey Team
Great product - Lagoon Bed
Great products, good prices for the quality. Very easy ordering process, Well done Wickey!
December 26, 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your positive feedback. We are pleased that you are happy with your buying experience from us. Wishing your family lots of fun with the products. Your Wickey Team
Very happy with price thank you
December 4, 2021
Unprompted review
Easy to navigate website and a very…
Easy to navigate website and a very simple order process. Will wait to update on product.
December 2, 2021
Unprompted review
Such a great choice and endless…
Such a great choice and endless combinations. Really good quality and I have no doubt it'll last he guaranteed 10 years
November 28, 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that we could convince you of our products. We wish your family many years of joy from this purchase. Your Wickey Team
The kids love it ❤️
We're super happy with the result. It looks super nice and the kids love it ❤️
I'm only giving 4 stars, because it seemed easier to assemble, than it really was.
The quality of the product is good, and it was delivered super fast.
November 25, 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are sorry that the assembly did not go as easily as expected. Fortunately, it is now up and running and we wish the kids plenty of fun with it. Your Wickey Team
Fast delivery and easy instructions.
November 25, 2021
Unprompted review
Excellent webshop experience
Excellent webshop experience, quick delivery, high quality playground.
November 25, 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your positive feedback. We are happy that you are completely satisfied about your buying experience with us. We wish your family lots of fun with the playground. Your Wickey Team
We loved the customization option of…
We loved the customization option of different colors for the rollercoaster and banners. It was easy to follow the instructions, and our kid uses it everyday. Would highly recommend!
November 25, 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. How nice that your child uses the play equipment so frequently. That is what it is made for and we wish your child many more hours of fun and enjoyment. Your Wickey Team
Excellent build and great instructions!
November 25, 2021
Unprompted review
Im so excited to have bought this set…
Im so excited to have bought this set for my kids for Christmas!
The only downside was i struggled to get the site to accept my payment.
Ither than that it was great and im so excited to recieve and assemble this.
November 22, 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for letting us know about the payment problem that occured on our website. We apologize for the inconvenience. We wish your family lots of fun with the purchase. In case of any feedback or questions once the product has arrived, do not hesitate to contact us. Your Wickey Team
Easy check out experience
November 22, 2021
Unprompted review
great options and a great price
November 9, 2021
Unprompted review
Smooth purchase process
Smooth purchase process, looking forward to receiving the climbing frame. Our kids are going to be so excited!
November 3, 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for rating us and for choosing us to shop with. If there is anything we can be of assistance with once the climbing frame arrives, please do not hesitate to contact us. Your Wickey Team
Very easy and safe purchase!
October 28, 2021
Unprompted review
Wickey Smart Wave
Very easy website with fantastic range of products for all garden sizes! Cannot wait to surprise our child with this.
October 24, 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for rating us. We are pleased that we could convince you of our products. We hope it will be a wonderful surprise for your child and we wish your family lots of special moments together. Your Wickey Team
Great website
Great website, lots of options, seems great value for money.
October 14, 2021
Unprompted review
Great selection, easy process
Wickey had a huge selection of discounted items to choose from, easily adaptable too (meaning we could choose the colours we wanted and we can add more features later on). Payment was straight forward, delivery is free over £70!
October 7, 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for taking the time to write a review about the ordering process. We are pleased that you have chosen us to shop with and we wish your family lots of fun with the product of your choice. Your Wickey Team
Easy to buy and clear installation…
Easy to buy and clear installation instructions. My little boy will love it.... when we've got it!
October 7, 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback and for chosing us to shop with. We hope everything went to your expectation and we wish your son lots of fun with the product. Your Wickey Team
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