I have always shopped with Alexandra for my Scentsy products. Any questions I have had, she has been so quick to respond and give advice, amazing customer service. I've just placed another order fo... See more
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I absolutely love Scentsy products. My house smells amazing all the time despite having 3 dogs, a cat, 2 kids and 1 big kid (the hubby). Alexandra is an amazing Host, always messaging with great offer... See more
Company replied
Unique products, all melts smell amazing, I love all of them !! Super fast delivery and customer service is superb
Company replied
I just love all the Scentsy waxes, they all smell amazing and last so long, great value for money and excellent service on the shipping side! Alexandra and Scott are lovely and friendly and keep in to... See more
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Company details
Written by the company
At Wickfreecandles, we're proud to be one of Europe's first Scentsy Independent Consultants, delivering premium, flame-free home fragrance across the UK, Ireland and Europe for over 15 years. Founded by Alexandra and Scott, our family business is built on genuine passion, personal service, and products we truly love and use ourselves every day. From bestselling electric wax warmers and scent bars to elegant diffusers, fragrance flowers and body care, everything we offer is designed to be safe, long-lasting and beautiful — flame-free fragrance you can enjoy worry-free, even around pets and children. Our 5.0 Trustpilot rating from 75 reviews reflects what keeps customers coming back: quality products, fast and friendly service, insider tips, early access to new collections, and personalised scent recommendations tailored to you. Wickfreecandles is more than a shop — it's a fragrance family. Explore our latest releases, including the new Scentsy Summer Collection, and shop with confidence at wick-freecandles.scentsy.ie. Whether you're shopping for yourself, choosing a gift, or curious about joining our team as a Scentsy Consultant, we're here to help you.
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4.9
Excellent
82 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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I've ordered several items from…
I've ordered several items from Alexandra, she is very effecient, friendly and responds quickly to any of my queries. I'm very happy with her service and I'll continue to order all my scentsy of her.
December 14, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
Paula - thanks for the review and being a long term customer. I am thrilled you are happy with everything from Scentsy x
Amazing service really quick delivery
November 18, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
Rachel thanks for the 5 star review and i hope you are still loving your scentsy goodiesx
Had some trouble ordering on the…
Had some trouble ordering on the website but I was able to contact this company very easily and they went above and beyond to make sure I got my products! It was Alexandria I dealt with and she was so kind and helpful! If I could give this 10 stars I would!! And to top it all off the products are AMAZING!!! I tried other wax melts while I was waiting for my order and everyone who came to the house agreed they couldn’t compare! The smell is so strong and they last for ages! Never using any other wax melts again! 10/10
November 18, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
Wow this is such an awesome review Sarah and i have to agree with you - i haven't found a wax melt that compares. i also love how beautiful all the wax warmers are - home decor at its best xx
Really delighted with my Scentsy…
Really delighted with my Scentsy fragrances. Arrived very promptly. They smell wonderful. Great products. Highly recommend
November 4, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
Marianne - thank you for taking time to give me a 5 star review and i am thrilled you are so happy with all your scentsy goodies x
Just pure lush!
Ah, you've gotta experience this personal service yourselves to believe me. There is nothing better than ordering items you love and feeling the love from a business like this. Not only is Alexandra on point with her timely email responses but it feels like you've known her for years! She also remembers to drop you an email to check you are happy and in receipt of the delivery. I mean for me it's always been the little touches that'll bring me back and these guys are truly a pleasure to engage with.
Definitely recommend! The products and the people, go shop!! 😊❤️
November 3, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
Oh goodness me thank you for your kind words Amy honestly its a pleasure to help you and thrilled you love your new gingerbread warmer xxx
Recieved my scentsy waxmelts although…
Recieved my scentsy waxmelts although my order was delayed I have no other complaints with any products, I have been gifted with plug ins and waxmelts all I can say is excellent quality, you just have to give them ago, fab scent all around the house. Would recomend all products and great company to deal with five stars from me 🤗🤗😘
October 4, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
I am sorry your order suffered a delay however i am thrilled you have stayed with me as a long term customer and thank you so much for your review x
Good Stuff 😀
Easy to use website, beautiful products and great service 😀
September 27, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
Thank you so much for your 5 star review xx hope you still loving your scents x
They are the loveliest people!😍 Thank…
They are the loveliest people!😍 Thank u so much for your kindness and patience! Such an amazing products and service♥️
September 13, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
Thanks Eric So delighted you are happy with your Winnie the Pooh HUnny Pot Scentsy Warmer and Disney bars. Enjoy them xxx
I just love the long lasting scent off…
I just love the long lasting scent off yer melts a lil more expensive that others but u pay for what u get highly recommend 10/10 for yer company will defo order from ye again in the future thanks
August 17, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
Thank you for the review and thrilled you love our fragrances and they are worth the money. We sure agree with you there xx
Very quick delivery imediate response…
Very quick delivery imediate response item is fab
August 15, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
So glad you are happy Rosie - so glad you are happy x
Arrived quickly happy with my product
August 9, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
Pat so happy to hear you were pleased with everything x
Amazing service from Alexandra
Amazing service from Alexandra
So happy with the products I’ve received, the help and advice were great too as I’m quite fussy with scents but she had no problems with guiding me x
July 30, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
I am so glad to hear you loved the fragrances we picked and thank you so much for the review xx
Can’t fault anything!
Can’t fault anything! Amazing communication from Alexandra, fast delivery and honestly the most beautiful burner which is great quality. I had an issue with the bulb and a replacement was sent out immediately. Will definitely be ordering again.
July 30, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
Thank you for the review Beth and thrilled you were happy with everything and keep on enjoying the warmer xx
Amazing Experience
Amazing Experience and a wonderful wax burner. I love it 🐭
July 20, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
thrilled you love your warmer and waxes xx
Fantastic knowledge of the product and…
Fantastic knowledge of the product and a great service from these lovely people.
Definitely enjoying my wax melter... A new scentsy convert. Ty wickfrees ❤️
July 11, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
Yeah so glad to hear you are now converted to Scentsy and keep on enjoying it x
Everything arrived no problems at all…
Everything arrived no problems at all and there always checking in to see if everything was OK
July 11, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
Potso Chan thank you for your review and thrilled you are happy with everything xx
Amazing products and service
Amazing products - I was so surprised at the quality of the wax burner I am in love. The scents smell incredible.
As for the service it’s 10/10 - great communication and so so friendly
Would 100% recommend buying your scentsy products here :)
June 7, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
Thrilled you loved the waxes and warmer and hope you are still enjoying everything xx
5 stars
5 stars - great customer service & fast delivery. Highly recommended!
April 15, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
Thank you Tare so glad you are happy with our products and service x
Beautiful product
Beautiful product, the scents are to die for! Fill the room for days and not over powering
Would highly recommend
April 15, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
Delighted you are happy with it all Amy and i agree the fragrances from Scentsy bars really do travel far x
Brilliant service and fab fragrance
April 15, 2021
Unprompted review
Reply from Wickfree Candles - Scentsy
Thank you for your review so glad you're happy xx
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