Widows or Widowers Reviews 29

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

This is by far the worst dating site ever put together, especially for grieving widows and widowers. I am a 71 yr old male who lost the Love of my Life, my College Sweetheart after 50 yrs of a Bl... See more

Rated 1 out of 5 stars

Trolls preying on vulnerable people. BEWARE. Only put a photo First name and post code up, no other information and instantly got bombarded with messages, most from other states or with generic addres... See more

Company replied

Rated 1 out of 5 stars

An awful site, with men with numerous accounts with different names, disgusting photos and comments being made, and others working scams. Also separated and divorced on here, it’s not what the name s... See more

Company replied

Company details

  1. Dating Service

Written by the company

The longest running online dating site for widows and widowers. Sites in the US, UK, Canada, Ireland, Australia, South Africa and New Zealand.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This site seems like a scam

Trolls preying on vulnerable people. BEWARE. Only put a photo First name and post code up, no other information and instantly got bombarded with messages, most from other states or with generic addresses, eg Adelaide St Brisbane. Seems impossible to delete account or block emails. Total crap.

March 28, 2023
Unprompted review
Widows or Widowers logo

Reply from Widows or Widowers

Hello Greg,

Thank you for your review.

We’re very sorry to hear of the negative experience you have had when using our service.

It sounds like the site has unfortunately not lived up to your expectations which should not be the case. For further assistance please email support@venntro.com and we will endeavour to resolve the issues you have raised as soon as possible.

Kind regards,
The WOW Team

Rated 1 out of 5 stars

An awful site

An awful site, with men with numerous accounts with different names, disgusting photos and comments being made, and others working scams. Also separated and divorced on here, it’s not what the name suggests. Stay clear and save your money and go out for a nice meal with friends is my advice.

March 16, 2023
Unprompted review
Widows or Widowers logo

Reply from Widows or Widowers

Hello Jane,

Thank you for your review.

We’re very sorry to hear of the negative experience you have had when using our site. We take all feedback very seriously and it is extremely important to us that all of our users are happy with the service we provide.

It sounds like the site has not lived up to your expectations so far, which should not be the case. For further assistance please email support@venntro.com and we will endeavour to resolve the issues you have raised as soon as possible.

Kind regards,
The WOW Team

Rated 1 out of 5 stars

This is the worst website

This is the worst website! I joined a couple days ago, and tried to in in yesterday and today, and it says my account is deactivated. I've emailed "customer service" a couple of times and they are absolutely NO HELP whatsoever! I can't find an 800 number for this site either. Is anyone else having this trouble?

February 25, 2023
Unprompted review
Widows or Widowers logo

Reply from Widows or Widowers

Hello KD,

Thank you for your recent review.

We are disappointed to hear of your negative experience when using our site. We take on board the points you have raised.

It is extremely important to us that all of our users have a good experience. If these issues persist, please email support@venntro.com and we will of course endeavour to resolve them as soon as we can.

Kind regards,
The WOW Team

Rated 1 out of 5 stars

Worst dating site

I could not get the site to sort through based on my settings ie distance. I could not get any decent help from Support despite numerous contacts. I could not get them to help me delete my profile nor could I get them to remove me from their email distribution list. Not to mention the constant pop-ups to try to sell me more dating websites. Worst possible site.

January 25, 2023
Unprompted review
Widows or Widowers logo

Reply from Widows or Widowers

Hello N Symons

Thank you for your review.

We are very sorry to hear of the problems you have encountered when using our site. It is important to us that all our users have a positive experience when using our service.

If you are still having problems, please email support@venntro.com and we will endeavour to resolve these issues as soon as we can.

Kind regards,
The WOW Team

Rated 1 out of 5 stars

Beware..a lot of scammers on this…

Beware..a lot of scammers on this website. One contacted me and led me on for 8 weeks before asking me for $40K to help with his investment. This individual was also using someone else's pictures. Turns out the guy I thought I was talking to is gay and has his own website. This person just listed this profile again on this same website under the name Edwin but now has 2 separate accounts in Texas. Luckily I remembered his face and reported him.

January 3, 2023
Unprompted review
Widows or Widowers logo

Reply from Widows or Widowers

Hello Donna,

Thank you for your review.

We are disappointed to hear of your negative experience when using our site.

It is extremely important to us that all of our users have a good experience. If these issues persist, please email support@venntro.com and we will endeavour to resolve them as soon as we can.

Kind regards,
The WOW Team

Rated 1 out of 5 stars

This Site Carries No Integrity!

I'm an old veteran of online dating and I would rate this site as the most dishonest dating site on the internet. I am a recent widower and have been searching for a site that caters specifically to those who have lost spouses for personal reasons. This site caters to anybody willing to register (single, separated, divorced, widowed). So, I registered and kept my membership free for approx. 3 weeks in order to put out "feelers" (to see how many "women" were interested in connecting with me). I refuse to pay for a membership if I am not convinced that the outcome will be somewhat positive. As you could imagine, I was bombarded with several women interested in meeting me. It was to be expected since they want me to become a paying member. My inbox showed more than 57 messages as of 2 days ago. But, every time I would click on a profile to see who had messaged me, their profile no longer existed. Hmmmm...red flag #1! Then, I logged back on today and my message count miraculously dropped from 57 to 21. Red flag #2! So, I decided to do a general search of members and it showed only 1,635 across the entire country...and they have been in business since 2004 (over 18 years). Red flags #3 & #4! This site is an absolute joke - save your time and money!

January 5, 2023
Unprompted review
Widows or Widowers logo

Reply from Widows or Widowers

Hello JB,

Thank you for your review.

We’re very sorry to hear of the negative experience you have had when using our site. We take all feedback very seriously and it is extremely important to us that all of our users are happy with the service we provide.

It sounds like the site has not lived up to your expectations so far, which should not be the case. For further assistance please email support@venntro.com and we will endeavour to resolve the issues you have raised as soon as possible.

Kind regards,
The WOW Team

Rated 1 out of 5 stars

BEWARE OF THIS SITE !

Im a widower who first signed up for free. Within the 1st week I had 12 or so try to contact and half of them I was thier favorite.
I figured the odds looked good so i became a paying member. Right after I paid i reached out to the 12 and sent messages.
None replied so i have to wonder if they are a fake algorithm...Also I was not contacted by any other members after paying.
I reached out to customer support asking for a full refund within the 1st 24 hrs i was on site.
They stated...because i tried to contact ladies that 1st contacted me...i had "used thier service" i was not eligible for a full refund.
The best they would do is downgrade to a 1 month membership than cancel me.
I will not claim the site is a complete hoax because i wont be on it long enough to figure that out.
What i will say...when 6 women try to contact you and you are thier fav...you respond but get no replies ?...From my experience on other dating apps...at least 1 would get back to you...
Expect to be bombarded with messages while your signed up for free...Then the site becomes a ghost town once you pay.
Proceed at your own risk on this web site.

November 17, 2022
Unprompted review
Widows or Widowers logo

Reply from Widows or Widowers

Hello z Birdman,

Thank you for your review.

We’re very sorry to hear of the negative experience you have had when using our site. We take all feedback very seriously and it is extremely important to us that all of our users are happy with the service we provide.

It sounds like the site has not lived up to your expectations so far, which should not be the case. For further assistance please email support@venntro.com and we will endeavour to resolve the issues you have raised as soon as possible.

Kind regards,
The WOW Team

Rated 1 out of 5 stars

There being no reviews for a company of…

There being no reviews for a company of a claimed fifthteen years is worrying, I am on this site as a basic member as I write recieving messages from 23yr olds
I have a granddaughter of 24yrs.
I have been completely bombarded with messages
the only reviews about this site other than this one, are very dangerous be very careful what you scroll past or click on luckily I am protected by security and my isp which blocks these things. I don't use a mobile it doesn't have the same degree of protection most people keep money apps on their phones. since joining this site I have had a d.o.s attack never before might be something else but should be considered.
I have since asked them to delete my account you can not remove your picture unless providing another which they must approve, here is my advice don't provide your true D.O.B and or picture if you must look, pay for this at your peril.
Update 13.5 2023 I didn't see the reply sooner,
must be new managment, look before you leap.

April 15, 2022
Unprompted review
Widows or Widowers logo

Reply from Widows or Widowers

Hello Derek,

Thank you for your review.

We’re very sorry to hear of the negative experience you have had when using our site. We take all feedback very seriously and it is extremely important to us that all of our users are happy with the service we provide.

It sounds like the site has not lived up to your expectations so far, which should not be the case. For further assistance please email support@venntro.com and we will endeavour to resolve the issues you have raised as soon as possible.

Kind regards,
The WOW Team

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