While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dave and Carrie were amazing from start to finish. They took the time to talk carefully through options for what we wanted and explained things clearly. Communication was excellent and Carrie did an a... See more

Company replied

Rated 5 out of 5 stars

Fantastic service, thorough, knowledgeable, accommodating and patient enough to explain everything thoroughly to a non technical audience. Also a friendly and positive duo who you’re happy to have in... See more

Company replied

Rated 5 out of 5 stars

Dave & Carrie did a great job installing my home wifi, after a previous company botched the initial job. They were really knowledgeable, they listened to my requirement and got the job done quickly &... See more

Company replied

Rated 5 out of 5 stars

Great work from Dave and Carrie at WiFiGuys who installed a exterior Cat6 line in our house between the ground floor and first floor. Initial site survey was quickly scheduled and straightforward,... See more

Company replied

Company details

  1. Computer Support and Service Company
  2. Computer Consultant
  3. Computer Service

Written by the company

WiFi solutions, advice & installations for business & home in the Bristol & Bath area. Boost wireless signal, extend range & fix dead spots - indoors & out.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Service from the WiFiGuys!

Living in a Victorian house in Bristol we had been struggling with a ropey MESH wi-fi network that could never quite quite penetrate our thick walls. We were getting 200mbps+ from our Virgin Media internet service but only if we were in the same room as the router! Elsewhere around the house the MESH signal dropped off quickly and we were typically only getting around 20mbps. And that’s not to mention the frequent network crashes and reboots.

I contacted Dave@WifiGuys to see if he could set up a better solution for us and we were impressed with Dave’s recommendation for a wired system with Wi-fi access points that would then deliver the same 200mbps+ in every room of the house. Whilst the cost was going to be significantly more than our few mesh units ordered from Amazon, we decided that putting in a high quality, robust and future proofed wi-fi system would be a huge benefit for kids doing schoolwork, us working from our home office as well as TV streaming, SONOS sound system throughout the house, gaming etc., and that the investment would be worth it.

What a good decision! From the initial home survey that Dave and Carrie made, to their meticulous installation, clean-up and system handover; Dave and Carrie have been brilliant. They worked hard to find a solution that would be the least intrusive, running cables under floorboards or well-hidden on outside walls, and the Ubiquity Wi-Fi points are also nicely tucked away out of sight. It’s now been great removing the tangle of old co-axial and network cables dangling off our house! The system was up and running with no hitches and we have full 200mbps+ all over the house, garden and garage with no drop off. Dave and Carrie we are pleasure to work with. They cleaned up meticulously every day and at the end of the job, even getting a carpet back down just like the carpet fitter’s original job.

We have no hesitation in giving WifiGuys an outstanding, 5 star recommendation and only wish that we hadn’t struggled on with our MESH system for 2 years! Many thanks to Dave and Carrie for the wonderful job they did for us.

January 12, 2023
Unprompted review
WiFiGuys logo

Reply from WiFiGuys

Thanks very much for your review, Paul. We're really pleased to hear you're happy with your WiFi installation! Dave & Carrie

Rated 5 out of 5 stars

A complicated installation!

Excellent, diligent and professional service from Dave and Carrie. The approach was to carry out an initial viability survey to give an indicative quotation. That was followed by a chargeable detailed survey which allowed fine tuning of the initial quotation. Followed by the installation which wasn’t straightforward due to the size, materials (stone) and layout We now have excellent coverage across the whole house and also in an outbuilding. Highly recommended and nice people to work with.

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience, and a good job

WiFiGuys listened to what we wanted, and did a great job. Living in an older house there were unexpected issues - including a slight plumbing malfunction - and they coped with all of it. We've had no issues with the installed network, and you wouldn't know they'd been in the place pulling up floorboards and drilling. Highly recommended.

July 31, 2022
Unprompted review
WiFiGuys logo

Reply from WiFiGuys

Thank you very much for your review. We're really pleased to hear all's well with your network installation. Dave & Carrie

Rated 5 out of 5 stars

Top Notch Service and Solution

The WiFiGys did us proud. We have a rambling 1800 c house that was very problematic to get good coverage in. THey solved the problems brilliantly.

They fitted discrete access points and even spread coverage to our garden areas.

Can't speak highly enough

November 26, 2021
Unprompted review
WiFiGuys logo

Reply from WiFiGuys

Many thanks for your review, Clive. We're really pleased to hear you're happy with your WiFi solution. It was a pleasure working in such a beautiful, historic building. Dave & Carrie

Rated 5 out of 5 stars

Wifi Solution for Garden Office

Thank you to Dave and Carrie for designing and installing permanent wired wifi solution from house to office at bottom of 100 foot garden. Excellent signal in the office and operating very effectively. Very happy with service and solved a major headache for us.

June 29, 2022
Unprompted review
WiFiGuys logo

Reply from WiFiGuys

Thank you so much for such a glowing review! Really pleased to hear that all's working well with your garden office connection. Dave & Carrie

Rated 5 out of 5 stars

Much better wifi

Dave and Carrie provided a meticulous, cost-effective, professional and responsive service. Our network is now stable and coverage in the building is much better; video calls are much more reliable. The work was carried out to budget, on time and with minimal fuss and disruption; paperwork and contractual agreements were clear and helpful; personally, they were very pleasant and helpful to deal with.

October 3, 2022
Unprompted review
WiFiGuys logo

Reply from WiFiGuys

Thank you very much for your review Jerry. Really pleased to hear you're happy with your new WiFi. Dave & Carrie

Rated 5 out of 5 stars

We are delighted with the great service…

We are delighted with the great service we had with Wi-Fi Guys. They delivered the perfect solution for us in a very timely and professional way. We cannot recommend them highly enough.

September 26, 2022
Unprompted review
WiFiGuys logo

Reply from WiFiGuys

Thank you very much for your review, Richard. We're really glad to hear you're happy with your new WiFi solution. Dave & Carrie

Rated 5 out of 5 stars

Excellent service

Excellent! Friendly and professional service, great value, highly recommended

September 15, 2022
Unprompted review
WiFiGuys logo

Reply from WiFiGuys

Many thanks for the positive feedback, Pete. Glad to hear you're happy with your installation. Dave & Carrie

Rated 5 out of 5 stars

Victorian 2 up 2 down St Werburghs Bristol

This installation was for a 2 up 2 down terraced house with loft conversion in st Werburghs Bristol. We required full wifi coverage throughout the house and also in the garden.
The wifi guys did an initial inspection which showed 3 access points (2 internal) would be required. The internal APs were placed in the front and back bedrooms with each one providing coverage for that side of the house due to the brick stairwell blocking signals going from front to back. The garden access point was placed on the outermost point of the utility room which sticks out into the garden. They discussed how the cable could be routed and gave a quote with the option of saving 1k if I did the routing myself. After much thought about optimal cable routing I opted to do the cable myself and also lay down extra cable for 3 ethernet sockets. I bought the 300m excel cable so had plenty to play with. I contacted the wifi guys several times for tips on how to lay the cables and they gave very quick and detailed replies. With the cabling done the wifi guys came and fitted the access points and set up the new switch and cloud key and walked my through using the android phone app. They also tidied up the cable on the outside of the house where I had left it loose to allow adjustment for the installation. I was working from home whilst this was going on and the switchover to the new equipment was quick and trouble free. Post installation I was sent more detailed instruction on how to navigate the switch gui should I need to update the firmware etc. No issues since installation which was a couple of months ago. I havent changed any switch settings and dont intend to unless required to. In the end I had 3 APs and 3 ethernet sockets all hooked up to the new switch plus the edge router lite which I was already using. Overall setup is talk talk broadband (not FTTH) with draytek modem + edge router lite + ubiquiti switch + cloud key. Very pleased with the end result - would recommend the wifi guys to others!

July 5, 2022
Unprompted review
WiFiGuys logo

Reply from WiFiGuys

Many thanks for your review, James. It was a pleasure working with you on this project. Really glad to hear you're happy with the end results.

Rated 5 out of 5 stars

Five Stars for WiFiGuys!

We give these ‘guys’ five stars.
There is no doubt that they delivered for us, we have slow internet because of an ancient BT telephone line which shows no sign of being replaced. We were aware that the signal distribution within the house was poor and unreliable but we had no way of knowing whether the problem was primarily the input to the house or the distribution within.
The Wi-Fi guys convinced us they could help and they achieved results better than we could have dared hope.
We now have reliable internet throughout our home, so good in fact that it seems as if the speed has improved, which of course it hasn’t, but our ability to use what we have has made life a lot better.
The cost may appear daunting but it was worth every penny.

June 25, 2022
Unprompted review
WiFiGuys logo

Reply from WiFiGuys

Many thanks for such a glowing review, Sonja. Really glad to hear you are happy with your new WiFi system.

Rated 5 out of 5 stars

I had poor internet and live in a large…

I had poor internet and live in a large house with lots of blind spots and an outbuilding with no internet. I need to use 4G internet to get any kind of internet speeds. I had tried to contact lots of local wifi people but nobody seemed interested. Wifi Guys came to my rescue. They installed wifi across my house with hardwired nodes, used an Ariel to shoot the signal to my outbuilding and picked up and put nodes out there. They 'piggy backed' 2 4G providers (EE & Vodafone) so the internet was less volatile and put in an external Ariel so now I have super fast internet across 2 sites. I could not be more happy. But most importantly, they were a charming 2 person team, punctual, considerate and a pleasure to have working through the house. Thank you guys

March 29, 2022
Unprompted review
Rated 5 out of 5 stars

Dave & Carrie were brilliant

Dave & Carrie were brilliant. They assessed our rambling Old Rectory and the hot-potch of existing devices and wiring and then strategically placed new coverage so we have great wifi across the entire building and gardens.

Our walls are very thick and its always been a problem. We now have amazing wifi, beautifully hidden and fitted and professionally finished.

Great job

February 9, 2022
Unprompted review
WiFiGuys logo

Reply from WiFiGuys

Thank you very much for your review Clive. We're really pleased to hear you're happy with your WiFi improvements. It was a pleasure working with you in your beautiful old home. Best wishes, Dave & Carrie

Rated 5 out of 5 stars

WiFiGuys were brilliant!

Dave and Carrie from WiFiGuys were brilliant to work with. The job was done quickly and efficiently. Everything was well explained throughout the process. And they were super personable and easy to work with. We would highly recommended their service.

February 8, 2022
Unprompted review
WiFiGuys logo

Reply from WiFiGuys

Many thanks for your review Tom. Really glad to hear you were happy with the service. Best wishes, Dave & Carrie

Rated 5 out of 5 stars

WifiGuys have been a valuable partner…

WifiGuys have been a valuable partner of ours for a number of years now. We had always struggled with our office internet until we met with Dave who has since installed an inclusive system at two of our sites, always on time, always offering the best advice.

January 27, 2020
Unprompted review
WiFiGuys logo

Reply from WiFiGuys

Thanks very much for your 5* review Joe. Great to know the new wired and wireless network at your expanded offices is working well for you and your team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look