Wifinity Reviews 7,353

Karima was extremely helpful with assisting me to connect to the Parkdene wi-fi.

I had a problem connecting called and Stephanie G was very helpful in sorting out the problem. 😊

It was great talking to Karima, really helpful and managed to get my situation sorted out quickly and was able to explain to me certain things in an easy and understandable way great service, thank you.

I am a bit of a luddite when it comes to tech so when something happens I dont know what to do. Thankfully Stephanie G was very helpful and patient and helped me to reconnect my devices very quickly.

Very helpful and knowledgeable staff.
Made the whole process very straightforward.

Military user, they know we have no option but to use them so they fleece us on cost, for a service that ends up cutting out and dropping signal. The customer service is less than helpful and they curiously ignore your calls for renumeration despite not delivering on a product that you are paying over the odds for!

My enquiry was dealt by a fantastic young lady called Sophie. Sophie was very friendly, patient and very knowledgeable and sorted my problem out within minutes. I couldn’t have asked for a more helpful person to deal with than Sophie.

Gem is a real gem! Very professional with a cheerful personality. Answered my questions comprehensively.

The caller was understandable and listened to all my concerns and was able to help me and get my situation sorted quickly.

Sophie was very helpful
Very good experience no complaints

I had been trying to sign a friend into wifinity for some time, I phoned Wifinity twice but without any success signing in, I tried a third time and a lady called Sophie answer the phone, having explained my problem Sophie had me signed in in a flash, wonderful service.

Pleasant and very helpful in solving our problems on 23rdand25th of march

Sophie was lovely. Very kind and helpful. Help with what I needed straight away

Andrea was great, resolved the issue almost immediately and reset my device changes with ease. Thanks so much.

I came for the internet but I’m staying for the service support.

Lilly was very helpfull and polite

I could not fault the help I got he was so happy to be able to help me explained fully how to sort wfi I can’t praise him enough thank you

It was good with Lily, customer care, Lily put me throughly step by step with no hassle. I really appreciate, respect and enjoyed her service, thank you Lily, you made my day better today.

I did have a problem connecting to the internet whilst at the Whitley bay holiday park.
So I called the help line and thanks to a very nice young lady called Lily. from Wifinity
who explained to me how to resolve the problem . I am now up and running.

Thankyou Lily

Ray & Angie

WIFINITY is a total scam to our armed forces, charging a minimum of £33 for a monthly internet subscription which is the only available internet you can get when in single living Accomidation, each router is shared between 5 rooms, the signal constantly cuts in and out, does not reach the stated speeds on the website and is ripping off soldiers!

Couldn’t get on my WiFi today and Elisha was very helpful and did a great job