I usually go thru a different company to order my wigs but after shopping around, Wig Studio 1 had my Jessica by Estetica at a lower price. You were out of my color I get. You sent me a email listing... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Transform your look and embrace your confidence with Wig Studio 1. Our top-quality wigs and toppers cater to your unique needs and budget, while our exceptional customer service and supportive community are here for you every step of the way. We also offer free consultations to assist you in your hair journey.
P.O. Box 1421, 98642, Ridgefield, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
i received it very quick , but the wig was not at all the way picture looked.

Reply from Wig Studio 1
I FEEL THAT IT TAKES A LONG TIME TO RECEIVE SHIPMENTS AND I DON'T LIKE THAT REWARDS EXPIRE OR EXPIRE SO QUICKLY. I HAVE BEEN A CUSTOMER FOR YEARS AND ONLY THINK I HAVE BEEN ABLE TO USE MY REWARDS ONCE. WHEN I ORDER 2-4 WIGS AT A TIME IT CAN BE PRICEY, SO I CANNOT AFFORD TO ORDER ANOTHER WIG BEFORE MY REWARDS EXPIRE. I HAVE TO WEAR A WIG TO FEEL COMFORTABLE DUE TO HAVING ALOPECIA SO I LIKE TO ORDER ONES THAT LOOK AND FEEL NATURAL. THANK YOU!
The best thing I liked was the video of how to wear the wig, how to trim it and how to care for it. That was really helpful.

Reply from Wig Studio 1
Responded promptly to confirm my order for Katie by Esthetica. The wig is lovely and I am pleased with it. I have received compliments on the style and color. The wig and accessories were packed well, no leakage from the shampoo and conditioner. Overall, I am very pleased with my experieence in purchasing this wig. You have a new customer.

Reply from Wig Studio 1
Associates are very helpful and professional. They communicate regularly which is really important.

Reply from Wig Studio 1
Shipping was fast. I love my new wig and regret not ordering this long before now.

Reply from Wig Studio 1
Good prices and fast shipping.
There are so many pieces to choose from in every price range.

Reply from Wig Studio 1
Ordering from Wig Studio 1 was great. I ordered an out of box wig. When it arrived, it looked brand new. I love the color. I love the style, but the edges of the wefting behind the ears is a problem. I’ve had to carefully cut edge of wefting in order to be worn.

Reply from Wig Studio 1
Love your products. Search wonderful colors to choose from. From the purchase to delivery to an easy return you guys were awesome.

Reply from Wig Studio 1
Everything went very well. I loved the wig that I ordered but it ran too small. I will be ordering again soon.
I appreciated the fast response on return! Thank you!

Reply from Wig Studio 1
I bought a wig and it looked terrible on me. I returned and they were very prompt in canceling my order and giving me my refund.

Reply from Wig Studio 1
My product was delivered in a timely manner & arrived perfectly intact.

Reply from Wig Studio 1

Reply from Wig Studio 1
I took a chance and ordered one of the discontinued wigs, Gabor Luck. I couldn't be more pleased. It fit almost perfectly right out of the box. The bangs needed a little trimming. I have received several compliments on this wig. I am considering ordering another for backup.

Reply from Wig Studio 1
You sent my order through UPS and then in never comes and you tell me to file through the protection plan service. That is not my responsibility but yours. I want my money back.

Reply from Wig Studio 1
I love the sales, but I was not able to get a response from customer service timely for a description on the wig color on the BOGO offer. I searched for any reviews on the color and came up empty handed. As I mentioned, I sent a message to customer service to get info. No response so I took a chance and ordered. The same day I got a return call and after learning the color description, it was all wrong for me. Unfortunately I was told the order couldn’t be stopped. Learned my lesson, if I can’t confirm prior, don’t order. I received the two same wigs, Gramercy, which I loved the style, but color horrible on me and others agreed. I didn’t even open the other box with same wig and color. Unfortunately this set me back being on a fixed income and not being able to cancel or return it. I can’t sell them because I don’t have Venmo or PayPal. So depressing. Thinking I made a great purchase that turned out to be a loss for me. I would to add, customer service did contact me, but the ordered had been processed and could not be stopped. They offerer to have me return, box unopened but not at a full refund and understandably the mailing I would have to cover. Hence the reason I took a chance on the color and did not return. Customer service was still pleasant and great to deal with.

Reply from Wig Studio 1
I’ve purchased in the past from Wigstudio1, they are fantastic! Great prices, fantastic delivery, excellent customer service and great products! I highly recommend!

Reply from Wig Studio 1
Wig Studio 1 always has a wide selection and great values. Ordering is easy and packages always arrive safely.

Reply from Wig Studio 1

Reply from Wig Studio 1
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.