Wig Studio 1 Reviews 2,639

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 993 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that wigs are as described, comfortable, and look natural. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving quickly or even earlier than expected. Additionally, customer service receives high marks for being helpful, responsive, and going above and beyond to assist with inquiries and order changes. However, some people were dissatisfied with certain aspects of their orders, particularly concerning product appearance not matching website images or descriptions, leading to disappointment with colors or styles. A few other people also felt that communication regarding order status could be improved, and some experienced issues with wig sizing or receiving substituted items without prior notification.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality, style, and comfort of the wigs,... See more

Quality

Customers consistently note positive experiences with quality, often praising the great quality of the wigs,... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping and timely... See more

Order

Consumers find order experiences to be ambiguous, with many praising the easy ordering process and prompt... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as excellent, great,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I usually go thru a different company to order my wigs but after shopping around, Wig Studio 1 had my Jessica by Estetica at a lower price. You were out of my color I get. You sent me a email listing... See more

Company replied

Rated 5 out of 5 stars

The outlet sale helped me discover a new favorite work wig! Wynn is very similar to Alva but with a super comfy monofilament cap. It has less hair than Astrid but is about the same length. I've been l... See more

Company replied

Rated 5 out of 5 stars

I have purchased many wigs from WigStudio1. Their delivery is fast; my order is processed quickly. Merchandise is always top quality and in good condition. Returns are easy, and customer service is a... See more

Company replied

Rated 5 out of 5 stars

Very quick shipping. Well packaged. Great quality wig. Great style right out of the box. I did return it because it was much grayer than I expected. It was very comfortable and fit well.... See more

Company replied



Company details

  1. Beauty Product Supplier

About Wig Studio 1

Written by the company

TaxSlayer Logo Transform your look and embrace your confidence with Wig Studio 1. Our top-quality wigs and toppers cater to your unique needs and budget, while our exceptional customer service and supportive community are here for you every step of the way. We also offer free consultations to assist you in your hair journey.

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Receiving it in a timely manner was…

Receiving it in a timely manner was great. The issue I have is the picture the showed is how the wig comes in. I’m a first time wig buyer and for the money I shouldn’t have to go get it cut. Tamara Camarote

April 14, 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for reaching out. You should not have needed to trim this piece unless it was personal preference. Most of our wigs are ready to wear. There are specs for each listing that might be helpful. Also, we offer free consultations to all of our clients that might be helpful. You can schedule one of these from the bottom of any page on our website.

I hope that helps!

-Racquel

Rated 4 out of 5 stars

Beautiful style

Beautiful color, beautiful cut and style. The reason I gave it a 4 star is because of the extreme thickness of the hair. My head was boiling hot 🥵 in 5 minutes. Unfortunately, I can’t wear it.

April 21, 2026
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Reply from Wig Studio 1

Hello -

Thank you for taking the time to leave a review. We are sorry to hear that this one did not work out for you. Our team is always happy to assist you; you can reach us at support@wigstudio1.com.

Thank you!

-Racquel

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Product in shape that was promised.

April 23, 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for taking the time to leave a review.

-Racquel

Rated 5 out of 5 stars

Great prices on quality wigs

Great discount applied...this allows me to purchase great quality wigs at an affordable price - which I greatly appreciate!!

April 22, 2026
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Reply from Wig Studio 1

Hello -

Thank you for taking the time to provide your feedback.

Wishing you an amazing hair day!

-Racquel

Rated 3 out of 5 stars

took too long to get here- wigs are…

took too long to get here- wigs are obviously professionally styled on the website pictures as they are shiny and gross in real life- will donate to shelter

April 23, 2026
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Reply from Wig Studio 1

Hello -

Thank you for your review. Please note that our Outlet items are brand new and have never been worn. In some cases, a light silicone coating may be applied to enhance shine and help maintain the fibers as part of the manufacturing process.

Additionally, styles may appear slightly different from model photos, as those images often include professional styling.

If you have any concerns about the quality of your wig, you’re always welcome to reach out to me directly with photos at support@wigstudio1.com. I’d be happy to take a closer look and assist you further.

Thank you!

-Racquel

Rated 5 out of 5 stars

Pleased with purchase

I was very pleased with my purchase. The wig was very nice. Packaging was as well nice. It was delivered sooner than expected!

April 23, 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for taking the time to share your experience with us.

We look forward to working with you again soon!

-Racquel

Rated 2 out of 5 stars

A used wig was shipped to me

A wig that was used was shipped to me. I paid for a new wig. It was ‘sanitized” to look like new, but it smelled like shampoo and the back ends where a clear giveaway that the wig was used and washed.

April 21, 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for your review. Please note that this item was not returned or is used. This was shipped directly from the manufacturer.

I see that you have requested a return, and I will let the Returns Department know of your concerns.

Thank you for your business!

-Racquel

Rated 5 out of 5 stars

Another fantastic experience at Wig…

Another fantastic experience at Wig Studio 1! I greatly appreciate obtaining quality wigs at great prices with fantastic customer service. Thank you so much!

April 22, 2026
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Reply from Wig Studio 1

Hello -

Thank you so much for your review. We appreciate our amazing clients!

-Racquel

Rated 5 out of 5 stars

Shipping was a little delayed because…

Shipping was a little delayed because of the brand I purchased and when I reached out, they responded very quickly and let me know right after it shipped. Great customer service and have never had a problem with the product.

April 21, 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for your in-depth review. We appreciate your business.

Wishing you an amazing hair day!

-Racquel

Rated 5 out of 5 stars

I believe her name is Jody from…

I believe her name is Jody from customer care she’s gone above and beyond customer care has answered all my questions and even called companies to secure that I will get the wig that I want. I would definitely recommend like studio one to anybody looking for a hassle, free purchase and if necessary, a hassle free return.

April 18, 2026
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Reply from Wig Studio 1

Hello-

Thank you for the review. Jodie is amazing, and we appreciate your mentioning her.

We appreciate your business and look forward to working with him again!

-Racquel

Rated 5 out of 5 stars

I am a always satisfied with the…

I am a always satisfied with the service I get from weeks studio one and the wigs are always excellent always what I want I will keep purchasing from this company because they are excellent

April 21, 2026
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Reply from Wig Studio 1

Hello -

Thank you so much for your feedback.

We appreciate your feedback and your business.

-Racquel

Rated 5 out of 5 stars

I got Napoli by Belle Tress from the…

I got Napoli by Belle Tress from the outlet section. The piece was extremely beautiful. Shipping fast and well packed. Customer service is great. I will definitely recommend WS1.

February 23, 2026
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Reply from Wig Studio 1

Hello -

Thank you for taking the time to leave such a well-rounded review. Your feedback is important to us.

We look forward to working with you again soon!

-Racquel

Rated 5 out of 5 stars

This was my first order

This was my first order. I was surprised (happily) at how quickly it arrived! I was kept up-to-date during the shipment. The wig was exactly what I was hoping for. Very positive experience overall.

April 17, 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for sharing your experience with us.

We look forward to working with you again soon!

-Racquel

Rated 5 out of 5 stars

Great selection of quality wigs

Great selection of quality wigs. Easy purchase, quick delivery, and great customer service. Would recommend to anyone needing wig or wig products.

April 17, 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for your support!

-Racquel

Rated 5 out of 5 stars

Great availability and service!

Wig Studio 1 offered an excellent price (45% off) on "Farren" by Amore. They had this new release available when many other sites didn't yet, and I received it quickly!

April 16, 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you so much for taking the time to share your experience.

We appreciate your business!

- Racquel

Rated 5 out of 5 stars

The color was perfect

The color was perfect , the quality is great! The size was a touch large but I stitched the cap inside because I loved everything else about the wig and it was perfect

April 15, 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

We are so glad to hear that this one worked out so well for you.

Thank you for taking the time to leave a review!

-Racquel

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