Excellent customer service. I did have an issue with the wig color as the marketing photo was not the same as uwig I received. That was disappointing but if you order something online without actu... See more
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Company details
Information provided by various external sources
We founded Wigyy with one simple goal: To constantly evolve and deliver beauty to our customers, so that everyone can achieve the hair of their desires.
Contact info
68 Willow Rd,Menlo Park , 94025, California, United States
- +1(213)7618707
- service@wigyy.com
- wigyy.com
Hasn’t replied to negative reviews
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Amazing Customer Service
Customer Services is amazing. I sent a general email about my order, quickly Chris responded with all the information I needed on my order with only my name. Great job and thank you for your hard work.
Michele Fairbank
Best wig I ever had
Best wig I ever had. So real like and fits well.
I had an issue with style and color
I had an issue with style and color. i wanted to return the item since it does it match my hair color.
The customer service rep gave me some credit and a coupon for a future purchase.
Worst wigs ever! Don’t waste your money!!!
The product picture and descriptions are nothing like what you get. Horrible quality. I’ve bought better wigs from a Halloween store or Walmart. I sent email telling them how dissatisfied I am and they offered me 15% back…ummmm I replied back I wanted 100% back and they have yet to reply. That was 4 weeks ago.
Even the stitching around the edges is poor quality. Sorry company!!!
Satisfaction,
Satisfaction,
Am satisfied with my return procedure. Am looking forward to trying more hair toppers.
Great product!
This is my third order. This Perla wig is a total upgraded version of Muriel. Its outstanding! This has scalp detain unlike the other two. 5 stars!
I found the wigs to be just as…
I found the wigs to be just as beautiful as they look in the ads. Very well made, gorgeous and lightweight. Very easy to fix. So natural looking. The customer service is wonderful and they respond to any issue you should have in a timely fashion. I couldn’t recommend them more. And such reasonable prices. Don’t hesitate to buy one of these, it’s a win/win situation! You will love it!❤️
Chris was awesome to communicate with
Chris was awesome to communicate with. He dealt and met all my needs and offered me a fair return because I was not satisfied with the 2 products I received. Thank you for making the return process go so smoothly. Candace
Don’t buy from them
It takes days for them to respond. And there wigs aren’t human hair
Clasp to tight, I can’t loosen it. It hurts.
I like the texture and color the clasp hurts my head I can’t loosen it.
Very happy with my purchase
Very happy with my purchase, the threads and color are perfect and natural, I was surprised by how quickly it arrived, my friends loved it!
Very helpful with the product
I Love Wigyy
I Love Wigyy. When I received my last order, it was a bit too dark for me. Chris went above and beyond to help me get the problem resolved. I will definitely be ordering again and did I mention shipping was lightening fast!!
Pat B.
Hello
Hello, I wish I could give you 5 stars, but unfortunately I cannot do that. The reason is that first, my order did not arrive quickly. Second, after my order arrived, I did not like it and wanted to return it to you, but my request was rejected by you, so I keep your product with me and only 30% of the amount paid will be returned.
I love my wig
I love my wig! It was exactly as pictured. I get so many compliments when I wear it.
Good customer support
Quality wigs & great customer support
Purchased 2 wigs but only liked one. Was able to get a refund and I appreciate the excellent customer service.
Wiggy is the place!
Wiggy is the place to find and select a wig. If you order the wrong one, not a problem, promptly you will get a refund. They have a great selection from which to chose.
Great customer service
Great customer service, timely responses, resolved return issues, thank you very much
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