We are in love with Wilderness. Really enjoyed our 17 day experience from Auckland to Christchurch. The motorhome was very confortable for driving and living. We had all the requieres ítems for our... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We are in love with Wilderness. Really enjoyed our 17 day experience from Auckland to Christchurch. The motorhome was very confortable for driving and living. We had all the requieres ítems for our... See more
Company replied
We had a great experience renting our campervan from Wilderness Motorhome Rentals. The booking process was a breeze. The customer service was awesome and the campervan was reliable and in a decent con... See more
Company replied
You get what you pay for , and with Wilderness motorhomes , it’s quality and service. Great staff, professional and welcoming Great motorhome equipped with everything you needed. Great spec... See more
Company replied
The flexibility of a motorhome is a great advantage compared to renting a car and stays at hotels. We did rent a Wilderness „double“ camper that was well equipped and accompanied us well over a total... See more
Company replied
Holidays are unique opportunities to build memories for a lifetime. At Wilderness, our business is all about helping you collect remarkable moments with those you love. Our premium German motorhomes are a cut above the average rental vehicle because we want you to explore New Zealand in luxury - just as the many discerning Kiwis who own their own German motorhomes are used to. When you travel with us, we’ll help you get off-the -beaten-track with our ‘no road restrictions’ policy. Plus, you’ll get exclusive access to our curated collection of secret camp spots around NZ. Our 4.9 out of 5 rating from more than 500 Google reviews is testament to the fact we keep delivering an extraordinary experience time after time.
11 Pavilion Dr Airport Oaks, 2022, Auckland, New Zealand
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our first campervan experience and really loved it . We are a family of 4 with older children and we booked a king and twin motorhomes . The home is keen and staff is excellent. Support is fantastic whenever we are on the road . Wonderful experience overall .

Reply from Wilderness Motorhomes
Had the absolute best time travelling the north island with Wilderness.
We have done several motorhome trips and this was by far the best. From the initial booking stage we were looked after so well. The van itself was amazing! Very new, very clean, easy to drive, easy to operate. Had zero issues.
We were travelling with our 18 month old and loved that we could put her portacot on the back bed and close the door. Meant we could be in the front living area after she went to bed and we didn’t need to all be in bed at 7pm.
Couldn’t recommend wilderness any higher! The best!

Reply from Wilderness Motorhomes
We have just returned from our third trip around the South Island with a Wilderness Motorhome and neither of us wanted to leave our cozy and comfortable tiny house on wheels. Having a Motorhome really opens up places you wouldn’t normally discover and allows for the opportunity to stay in some truely beautiful and remote locations. We made the most of every moment although it was the middle of winter and cold/freezing outside we had the best adventures knowing we had a warm home to return to each night (and a great shower!) The motorhome has everything you need to feel at home and is set out in a way that is very liveable. We we away for 6 weeks and never felt like we needed more space.
The staff at Wilderness are also amazing and go out of their way to make your trip easy and to help if any issues arise.
We will be back for a 4th, 5th and 6th trip I’m sure.

Reply from Wilderness Motorhomes
Just returned from a 10 day winter break in a ‘double for 4’ motorhome which had ample room for two of us. The van was well equipped, warm and comfortable. The staff in Auckland were most helpful
We would not hesitate to recommend

Reply from Wilderness Motorhomes
Great company had a great experience on pick up and drop off.
Sven was friendly and courteous and a pleasure to deal with.
The prices are very competitive and the vehicle in good condition.
I highly recommend this company.
Murray and Shirley Stones

Reply from Wilderness Motorhomes
Having tried other companies, wilderness really went the extra mile to ensure we had a good experience and had everything we needed. Good checkin and pick up. Early follow up phone call to see we didn’t have any issues. We had a couple of minor problems that wilderness staff quickly sorted. Excellent drop off. The van was top notch and we had a great time.

Reply from Wilderness Motorhomes
Hired the Compact Plus from Auckland for one week - it is very comfortable, easy to drive and has a clever interior design. Loved the permanent beds which meant no rearranging at night and in the morning. Great customer service. Would definitely recommend Wilderness.

Reply from Wilderness Motorhomes
Great customer service. We were able to visit the site a few weeks before our holiday and see through the range of vehicles they had available.
Wilderness provided useful videos to understand and use the various facilities available in their vans. During our trip we had a minor issue with the drain of the sink which they organised a contractor to repair for us.
They also followed up to ensure the repair was completed to our satisfaction.
Overall we had a very positive experience with Wilderness and we would recommend them unconditionally.

Reply from Wilderness Motorhomes
Excellent service right from the pick up with Sven. Through the induction at the start of our trip to the drop off at the airport. Camper was clean and well presented. It was a little bit noisy on the country roads due to the pots and oven trays rattling in the cupboards. Great company to deal with .

Reply from Wilderness Motorhomes
Just returned from our second trip with Wilderness. Absolutely love their 4 berth campers. Fantastic staff and support. Love how the bed drops out of the ceiling so we didn't have to pack away the bed every day.

Reply from Wilderness Motorhomes
Fantastic. The staff were so helpful. We extended our trip whilst we were on the road and they were easy to contact. The campervan was well equipped, easy to operate and drive. I liked the fact that our beds were always made and we also had a nice seating area.
Great service and we loved the pre-pickup video.
Bed was comfortable and we had almost everything we needed (a TV would have been perfect).
Thank you Wilderness Motorhomes
We have loved our experience with Wilderness and will rebook.
The vehicle was comfortable, beds very comfy, no mechanical issues, disappointed that our trip was caught short by covid lockdown and look forward to using our credit later.
We did find the heating system tricky to use,but the after hours support very helpful.

Reply from Wilderness Motorhomes
Couldn't fault our trip in a Wilderness Motorhome. The vehicle was comfortable and warm. We had heaps of storage for skis, boots, boards and suitcases and used the chains to get us off the beaten track and up to ski Mt Dobson, Ohau and Roundhill. We were able to have lunch in our 'home' each ski day before heading down the mountain to find a campsite for the night. Loved every minute. Will highly recommend and we will be back. Thank you.

Reply from Wilderness Motorhomes
Excellent service. Great responsive support in making and managing the booking beforehand, very helpful and flexible making changes. The onboarding video and booklet information were excellent and very useful. Easy fast pickup and dropoff. Super responsive service to any minor problems. Great van, very comfortable for family of four, even in awful weather. Well equipped. Comfortable sleeping. Would be useful to have a chemical for the grey water. We were pleased to find out road user charges are covered by the full insurance. Nice touch. Thank you Wilderness. Very happy with whole experience.

Reply from Wilderness Motorhomes
Comfortable, however very noisy and rattly which makes the trip frustrating.
It would have been good to be clearly informed about dump stations close to drop off and have staff trained in being able to provide this information.
Lots of storage space and beds were great.
Went away for a week up northland in our double compact size van, was well kitted out and king size bed was very comfy adding to great nights sleep. BBQ was useful and worked well too, def worth having as an extra. Only things we think could be improved was the rattly kitchen cupboard, we ended up taking it all the cutlery and pots and pans and packing away into the rear storage, it helped a little but still very noisy.
The van itself was very nice to drive and handled well, well set out, great shower and toilet. Good set of instructions provided on how everything works via the campervan booklet. Definately be back, your campers are very functional and a joy to holiday in. Thanks
Once again a very good experience from airport pickup, checkin on the road and returning. This is our 2nd time with Wilderness and highly recommend them. Van's are in extremely good condition and the interior design is so user friendly from swivel front seats to storage to design of beds over storage cupboards. A real easy drive ss well
We collected the hired vehicle from the Christchurch branch and since the day my husband hopped into the steering wheels until the day he returned the next, we had such wonderful time travelling with the motorhome we hired. Staff are friendly and knowledgeable only a little bit of thing that we found the vehicle doesn’t support IOS devices as we struggles to connect to the audio listening to our music (Spotify or iTunes), every morning it took us at least 30 minutes to clear the windscreen from condensing overnight although we put the max effort to clear it as we couldn’t see anything in front of us other than this hiccup, overall we were happy with our first experience with the Wildnerness as it clearly defined the right vehicle size for us who enjoyed mobility. Thanks for that, Team. We will certainly consider to come back with your service.
All issues resolved. Great that they had the decency to pick up the phone and resolve matters. Thank you.

Reply from Wilderness Motorhomes
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.