Wild View Cameras Reviews 613

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's knowledge, helpfulness, and willingness to go above and beyond to ensure satisfaction. Many people appreciate the personalized approach and excellent communication, making them feel like part of a family-run business. The products are frequently described as high-quality, effective, and easy to use, with many reviewers being repeat customers due to their positive experiences. The delivery service is consistently noted for its speed and efficiency, with items arriving promptly and well-packaged.

What people talk about most

Product

People report positive experiences with products, frequently highlighting their quality and effectiveness.... See more

Service

Customers consistently note positive experiences with service, often describing it as outstanding, excellent,... See more

Customer service

Clients share positive opinions on customer service, consistently praising the helpfulness and knowledge of... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the prompt and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are repeat customers as we bought our very first camera from Michele at Wild View several years ago. We had no idea what to buy and our sum knowledge of cameras at the time was a rough figure of h... See more

Company replied

Rated 5 out of 5 stars

We have purchased a couple of trail cameras from Wild View Cameras. We chose them initially as we were new to trail cameras, had little idea how to chose something appropriate for our needs and the... See more

Company replied

Rated 5 out of 5 stars

After trawling thru a mind boggling array of trailcam sites and models my head was fried. I called up Wild View as they were UK based and had an actual telephone option! Michelle was incredibly helpfu... See more

Company replied

Rated 5 out of 5 stars

Not knowing anything about these cameras I needed help and advice. With one phone call I was given all the information I needed with the promise of any further help and support when needed. I purcha... See more

Company replied


Company details

  1. Camera Store
  2. Battery Store
  3. Binoculars Store
  4. Electronics Company
  5. Photo Shop
  6. Security Equipment Store

Written by the company

We are one of the UK's Leading suppliers of Trail Cameras, Bird Box cameras and Nightvision equipment for watching wildlife and for the detection and prevention of Rural Crime. A family run business established in 2010, we offer unrivalled customer service and after-sales care and have served thousands of satisfied customers. We provide 'free-for-life' telephone & email support to all our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

613 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Michelle gave me all the information I…

Michelle gave me all the information I needed to select the correct camera as a gift. She was polite, friendly and had no rush in securing my order.
The order was sent efficiently and received with gratitude.
Thank you.

March 18, 2025
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Reply from Wild View Cameras

thank you Sylvia, a pleasure helping and guiding you. Hope to help you again in the future , regards Michele

Rated 5 out of 5 stars

Faultless advice and service

Michelle was so friendly and informative on the phone, guided me to choose a trail camera that I’m extremely pleased with, and within my budget. When I changed my mind and rang back to add extra lenses to my purchase she sorted that out immediately. This was mid afternoon on. Friday, and my order arrived on Saturday morning. Great service with a personal touch, thank you!

March 7, 2025
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Reply from Wild View Cameras

Thank you for your kind words, a pleasure helping you, regards Michele

Rated 2 out of 5 stars

Camera signal to receiver only works…

Camera signal to receiver only works when they are 1.5 metres apart if yiu put the bird box camera on an outside wall and the tv inside.
Distance rating very deceptive and misleading.

Further to the UPDATE of this review being posted(on 23/3/25) , I can confirm I have had 2 missed calls from the company. Both were missed because I work night shifts! They were not ignored.
The intention was to contact the company in reply to their calls during office hours on Monday 24th but as they could not wait to post, there now seems little point in making this call !
With regards the review, the invite was to review my purchase of the camera through the company.
At no point has any negative feedback been given about the company it was solely given on the camera , it drastic limitations and how it was advertised! If information was posted that distance could be reduced to as little as 1.5 metres, should you wish to use the camera in an outside bird box and view with an internal monitor, the there would be no need to contact the company.
Whilst I thank the company for their missed calls , listening to the message on the recording, I am conficted as to whether the initial call was to help me out or because it was 2 star instead of 5 as it started with "I am calling about the 2 star review that you gave us because prior to this we had a 5 star rating"
The camera is installed and things have been relocated within the property to address the very short connection distance so returning the item now is not really an option.

March 5, 2025
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Reply from Wild View Cameras

Hi, I am saddened to see you have left us a 2* review.
Our Trustpilot is/was 100% 5* reviews, all about our top customer service helping our customers, not about a product that you have rated us on, but sadly not contacting us to help before you left your review.
We encourage our customers to call us to discuss the right products before ordering, especially Birdbox systems that vary greatly to the users requirements, and again with any issues they may have.
This camera kit does state by Greenfeathers (not us) that the "distances are greatly reduced going through obstacles". If you had contacted us before buying online, we would have discussed the suitability with you.
I have tried to contact you since you left your feedback, and left you 2 voicemails, wanting to help you improve your set up and experience, whether returning it and/or discuss a better solution for you, but i haven't heard back from you.
This is why i am saddened, as a small Family Business we care that our customers are happy with us and our products bought, but can only help you if you contact us to do so.
I do hope to hear from you to assist and give you the set up that works best for you.
Kind regards Michele @ Wild View Cameras 01225 703316

Rated 5 out of 5 stars

Customer service outstanding.

Customer service outstanding.
Michele dealt with my problem on phone and I received product the next day.
Thank you!
Keith

March 5, 2025
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Reply from Wild View Cameras

thank you kindly , a pleasure helping you :)

Rated 5 out of 5 stars

Energizer AA Batteries

I needed some Energizer AA Lithium batteries for my Browning trail camera.
These batteries are becoming more difficult to find and also they are becoming expensive. So I decided to look on the Wildview Cameras website and they were in stock and at a sensible price plus they were delivered within a couple of days. Excellent service!
PS: My camera was also purchased from Wildview.

March 2, 2025
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Reply from Wild View Cameras

thank you Graham for the kind review and your loyalty :)

Rated 5 out of 5 stars

Awesome.

Excellent service as usual.

February 28, 2025
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Reply from Wild View Cameras

Thank you Mick, a pleasure helping you again

Rated 5 out of 5 stars

People before profit

A camera I purchased almost 2 years ago developed a fault - I didn’t realise it was still under warranty and was looking for a repair facility. Michele at Wild View Cameras alerted me to the fact that it WAS still under warranty and started the ball rolling to effect a repair or replacement. Long story short I now have a brand new replacement at no cost to me.
I worked in after sales for most of my life and understand the rules of engagement - trust me when I say this company puts customer care before profit.
Derek W

March 14, 2025
Unprompted review
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Reply from Wild View Cameras

Thank you Derek
A pleasure helping you and such lovely feedback from you.
Wishing you well, and hope you’ll shop with us again. Michele

Rated 5 out of 5 stars

Good advice, fast and reliable

Once again, good advice, delivered rapidly and all in good condition. Now in use!

February 24, 2025
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Reply from Wild View Cameras

thank you for your review, perfect, enjoy your new toy :)

Rated 5 out of 5 stars

The camera is great

The camera is great and captures very clearly stills and videos of wildlife.

February 4, 2025
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Reply from Wild View Cameras

Thank you for giving us a good review and pleased you are happy :)

Rated 5 out of 5 stars

great customer support

great customer support, and soon had a solution to my inquiry and a telephone call back

February 16, 2025
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Reply from Wild View Cameras

Thank you for taking the time to leave us a great review , enjoy

Rated 5 out of 5 stars

Personal service

I went in person, that made the difference.

February 5, 2025
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Reply from Wild View Cameras

Lovely meeting you and helping you.
And thank you for the review.

Rated 5 out of 5 stars

Good camera for the money

I'm not a techy But I found my way around the camera they are self explanitary I'm pleased with the camera so far Time will tell if they last They have a two year warranty so gives some piece of mind

January 6, 2025
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Reply from Wild View Cameras

thank you for your kind review. Always here for reasurrance if you need us. Enjoy your new toy.

Rated 5 out of 5 stars

Called up

Called to tell when the item would be in stock, then sent it. Perfect.

January 19, 2025
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Reply from Wild View Cameras

Thank you for your 5* review for us. Look forward to hearing from you again if you need anything.

Rated 5 out of 5 stars

Bought a trail camera from wild view…

Bought a trail camera from wild view cameras. I was unsure of which one to buy, so I phoned up for a bit of guidance and the lady on the phone was really helpful. Absolutely love the camera, just what I was looking for. Wouldn’t have had a clue unless I’d spoken to these experts. Would definitely use again without hesitation.

January 11, 2025
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Reply from Wild View Cameras

Thank you for your review. We always welcome anyone to call us to help them with the minefield of camera options flooding the market and narrow down the suggestions that suit you and what you want from it and budget etc. Glad you are happy and hope to help you again in the future if you need us :)

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