While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their effectiveness and pleasant scents. Many people appreciate the quality of the items, noting how well they work for both pets and humans. The customer service also receives high marks, with consumers frequently mentioning helpful and friendly interactions. People are particularly impressed with the range of products available, finding them beneficial for various needs, from paw balms to shampoos that leave coats soft and smelling wonderful. Reviewers often commend the natural ingredients and the overall positive impact the products have on their pets' well-being.

What people talk about most

Product

Reviewers express high satisfaction with the products, consistently praising their quality and effectiveness.... See more

Quality

Consumers find quality to be positive, consistently praising the products. Many reviewers highlight the... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Introduced to WildWash by a friend and have now used a number of dog products and some human hand care ones. Bought the Magic Paw balm for my very active Labrador who suffers from very dry, cracked p... See more

Company replied

Rated 5 out of 5 stars

I made an error on my order. Top class customer service. Firstly, just having a telephone number not a bot to speak to someone and secondly the person was happy and helpful which is sadly a rarity in... See more

Rated 5 out of 5 stars

My special purchase from WildWash was a delightful shampoo and conditioner set for my feline friend, a charming crossed Maine Coon I have used the products twice since the purchase, and they appear... See more

Company replied

Rated 5 out of 5 stars

I love the fact that u r so helpful no matter how silly the question is. I’m a new groomer starting off and knowing that u r at the end of the phone for guidance /advice on yr products is outstanding... See more

Company replied


Company details

  1. Pet Supply Store
  2. Animal Protection Organization
  3. Dog Day Care Center
  4. Pet Store

About WildWash

Written by the company

SHOP DOG PRODUCTS SHOP CAT PRODUCTS SHOP HORSE PRODUCTS SHOP GIFTS JOIN FACEBOOK COMMUNITY

Our Story

WildWash have spent years developing a range of natural, pH balanced pet care products that are now renowned to be the best in the world. At WildWash, the team believes that animals and humans deserve the same quality cosmetics and they pride themselves on being as transparent as possible.

For every product, they provide a full ingredients list, which confirms that the products contain no parabens, phthalates, phosphates, petrochemicals, sulphates, palm oils, or PEGs.

They use 100% pure essential oils and guarantee that none of their products have been tested on animals. This consideration and strong moral compass have earned WildWash ethical accreditation, vet approval and created countless satisfied customers.

WildWash products are eco friendly inside and out, using sustainable natural ingredients and recycled packaging. WildWash is Made in England using solar power in a carbon free apothecary. WildWash is now the trusted, go-to natural brand used by groomers, pet owners, and vets around the globe. Kind to You, Kind to your Pet and Kind to the Planet.


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very helpful in finding another product after I didn’t like the first I tried. Will use WildWash products again.

I like to use a face wash for my dogs so bought the WildWash deep cleanse facial wash, the consistency makes the product hard to apply without lots going down the plug hole. It looked like it removed lots of grime but sadly left my dogs faces very greasy. For the cost of this I was very disappointed.

September 29, 2022
WildWash logo

Reply from WildWash

Dear Michelle, thank you for your feedback and I am sorry you were disappointed with your product. None of our products leave the coat greasy. They are all designed for and used by professional groomers all over the world. I think maybe you have used the product incorrectly. We have lots of how to use videos for all of our products on our You Tube channel all demonstrated by a master groomer.
I am slightly confused from your review which product you purchased, but would like to help you so could you tell me...... We sell a tear free facial wash or a deep cleanse facial scrub. Which one did you purchase? The facial wash works as a coat whitening shampoo for the face and the scrub is a leave on facial treatment that would need to be thoroughly rinsed off and then gently rinsed with shampoo. Please email me at info@wildwash.co.uk Our customer service department is open 7 days a week and we are always on call to help our clients with any questions or queries and we'd love to help you make the most out of your product. They all work so well on the skin and coat and I'm sure you will be very pleased with the results once you have used it correctly. Kind regards, Jane

Rated 5 out of 5 stars

Always used wildwash for years after I…

Always used wildwash for years after I trained in dog grooming

September 29, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Love Ww

Love Ww, lovely packaging and boxed up. Great smelling products and am also really enjoying the new hand cream, very smoothing and moisturising on the hands

September 29, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Fantastic products for my pet

Fantastic products for my pet, have been using wild wash for my dog for nearly 2 years. The last order I had a problem with the deliver company, it was delivered to the wrong address, but there was no problem for wildwash they sent out a new order quite promptly great service!😁

September 15, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Great shampoo and ear cleaner

Great shampoo and ear cleaner. Our dog comes and sits waiting for her ears to be cleaned.

September 4, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Good

This is our first order, trying out new products as friend recommended.
Love the smell of the shampoo, but just need to get use to it because it doesn't lather as much as the shampoo I had used.
Happy with the customer service, very helpful.

September 7, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash. With regard to the lather, yes our products do contain sulphates. Basically sulphates create lots of bubbles that give an illusion of washing well, but actually what they do is put lots of residue in the coat that is hard to rinse out. WildWash still has some lather and will wash the coat really well and because there are no sulphates it rinses out the coat quickly and easily leaving no residue. It means the coat will be shinier and also will dry in half the time, not to mention the fact that no harmful chemicals are used in the process, so it's a win win all round!

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Superb customer service

Great products, personal follow up from the very helpful Co-founder who has assisted me in setting up a trade account to use in future to save me money . The kind of “old fashioned” service you rarely see.

September 5, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

itchy shepherd

Only used the products to bathe twice but between the conditioner and the shampoo, plus some oral evening primrose oil and I think, fingers crossed, we see a drier , healthier skin appearing.
I clean her skin at night with a mild solution and rinse it thoroughly.
hoping for peace from itch for her.

August 1, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

I can’t fault the products and the…

I can’t fault the products and the customer service is very attentive

August 11, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Happy Mop

Products is good, shame about the courier they use..

August 17, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Hydrating shampoo

Just used the hydrating shampoo on my australian kelpie and her coat has come up amazing. Great scents and a great lather off the shampoo.

August 17, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Toes are so improved from first use

My girl's feet are so much better after using your product. She ran away when I tried to bathe her, so haven't tried the shampoo yet.

August 16, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Delivered on time fly spray for the…

Delivered on time fly spray for the horse is really good would buy again

August 5, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

excellent all round

We purchased a shampoo and conditioner from Wild Wash for our spaniel. His ears are quite frankly a liability at this time of year, with us needing to pick millions of seeds out of them every time we let him off the lead. We chose this shampoo and conditioner because we use it a lot, and didn’t want to be putting chemicals all over him too regularly (or at all, really). The products are excellent - he comes clean with just a few ‘squidges’ of shampoo and the conditioner makes the seeds fall out of his tangled curls with ease (even though we brush him daily!) He smells lovely and even the groomer commented on how well his coat looks and sits. Would fully recommend.

August 4, 2022
Unprompted review
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Wildwash provides a A1 service

Wildwash provides a A1 service, the products arrive in perfect condition and the packaging for delivery is done with special care . I use the dog shampoos for my grooming salon and for my horse i use the bug repellant which is amazing for feather mites , horse flies and off course it all smells beautiful
Thank you for a wonderful service from Wilmas Dog Salon -Newquay Cornwall

August 2, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Brilliant!!!!!!!!

Quick and efficient service

July 27, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Super quick service, brilliant natural product

Super quick service, the eyewash and spritz are very nice smelling. The eyewash is super at cleansing the eye area. Our border terrier loves having it done especially on the hot days we have been having. We will certainly be ordering again!!

July 24, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Shampoo for dark or greasy coats

Have only used this product twice so far and am loving it. Lovely smell and lathers up really nice easy to rinse off. Would recommend this to friends and family

July 23, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

I started using the wildwash shampoo…

I started using the wildwash shampoo for my dog Toby,he suffers from allergies and since I started using it he's much more settled and happy. I would recommend it to anyone with issues like mine, he feels soft and fluffy and smells great.

July 20, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you and Toby are happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look