While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness, quality, and pleasant scents, noting how well they work for various pets and even for personal use. Many appreciate the natural ingredients and the positive results on their animals' coats and skin. Reviewers frequently highlight the excellent customer service, describing it as helpful and friendly. People value the ease of contacting a real person and the knowledgeable assistance received, which contributes to a very positive overall experience.

What people talk about most

Product

Consumers find products to be positive, with many expressing satisfaction and a strong likelihood of... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the products for their... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Introduced to WildWash by a friend and have now used a number of dog products and some human hand care ones. Bought the Magic Paw balm for my very active Labrador who suffers from very dry, cracked p... See more

Company replied

Rated 5 out of 5 stars

My special purchase from WildWash was a delightful shampoo and conditioner set for my feline friend, a charming crossed Maine Coon I have used the products twice since the purchase, and they appear... See more

Company replied

Rated 5 out of 5 stars

I love the fact that u r so helpful no matter how silly the question is. I’m a new groomer starting off and knowing that u r at the end of the phone for guidance /advice on yr products is outstanding... See more

Company replied

Rated 5 out of 5 stars

I have bought many wild wash products, and keep going back to them. As a professional dog groomer, I need products that are not only effective but are also value for money and actually do what the... See more

Company replied


Company details

  1. Pet Supply Store
  2. Animal Protection Organization
  3. Dog Day Care Center
  4. Pet Store

About WildWash

Written by the company

SHOP DOG PRODUCTS SHOP CAT PRODUCTS SHOP HORSE PRODUCTS SHOP GIFTS JOIN FACEBOOK COMMUNITY

Our Story

WildWash have spent years developing a range of natural, pH balanced pet care products that are now renowned to be the best in the world. At WildWash, the team believes that animals and humans deserve the same quality cosmetics and they pride themselves on being as transparent as possible.

For every product, they provide a full ingredients list, which confirms that the products contain no parabens, phthalates, phosphates, petrochemicals, sulphates, palm oils, or PEGs.

They use 100% pure essential oils and guarantee that none of their products have been tested on animals. This consideration and strong moral compass have earned WildWash ethical accreditation, vet approval and created countless satisfied customers.

WildWash products are eco friendly inside and out, using sustainable natural ingredients and recycled packaging. WildWash is Made in England using solar power in a carbon free apothecary. WildWash is now the trusted, go-to natural brand used by groomers, pet owners, and vets around the globe. Kind to You, Kind to your Pet and Kind to the Planet.


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

only used once so far but dog smelt…

only used once so far but dog smelt divine after shampooing her.

July 18, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Excellent service and quality product…

Excellent service and quality product would recommend

July 11, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Very happy with the products will purchase more.

Purchased ear and eye cleaner and shampoo for my Bichons. All products work well and smell lovely.

July 9, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

I've used this product for 2 years now

I've used this product for 2 years now. My dog swims a lot in the river and a lot of the more chemical brands have been shown to have a detrimental effect on the wildlife in the river. So far no fleas!! It does mean giving him a little spray every day in the warmer months but I'm happy to do this for the benefits. It smells good too.

June 26, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience and pictures with us! They look amazing!

We're so happy to hear that our Flea and Bug Repellent was so effective for your dog.

If you'd like to find out more tips and techniques from a qualified professional groomer, please refer to our 'How to Groom Your Pet at Home' playlist: https://www.youtube.com/user/WildWashCo/playlists or just contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Nothing but the best

I have never had a pet before so now we are retired we have the time to dedicate the time needed for our puppy Harley…He is now 10 months and we adore him….So I wanted to be sure whatever I bathed him in was something that I had confidence in…WildWash is great….I started with just the shampoo for sensitive skin just in case he may have had a reaction to a stronger shampoo….It was lovely and his coat is very shiny and healthy looking….I have now ordered a slightly different shampoo, something a little more fragrant, also a conditioner.
I am sure it will be just as good, if not better….

June 25, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you trusted our natural range of shampoos on Harley and have obtained positive results!

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 4 out of 5 stars

Love their equine shampoo

Love their equine shampoo, lovely smell and amazing shine

June 20, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

I just love this product I take my dogs…

I just love this product I take my dogs to the lake and we walk the shoreline for driftwood ever since I have put wild wash on them they have never had a bite not even from a spider this stuff is amazing

June 19, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Absolutely love wildwash and everything…

Absolutely love wildwash and everything they stand for. Would be lovely to see all their products in major stores too. Would highly recommend.

June 16, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Lovely product arrived quickly

Lovely product arrived quickly, they contacted me because of an error on my part in regards to the delivery address to check where I wanted the goods sent to. Very efficient.

June 15, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you want to explore how to use our products and get tips from a qualified professional groomer, visit our YouTube Channel: https://www.youtube.com/user/WildWashCo/videos

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 1 out of 5 stars

tear stain remover

We ordered the tear stain remover
And have found that it does absolutely nothing.

May 31, 2022
Unprompted review
WildWash logo

Reply from WildWash

Dear Bernadette,

Thank you for your review. I am sorry you have not been happy with the tear stain remover. I can see you have bought this product this month and I can give you some more advice how to use it so that it works for you. All our products use natural ingredients to work gently but effectively on our pets. The tear stain remover isn't chemical so it will not have an immediate effect. It will work gradually to reduce the tear stain from your dog's eyes. There really is nothing that will take away a tear stain completely, but with continued use of our tear stain remover, it will gradually reduce the stain and prevent further staining building up. We use this tear stain remover in our own groomers and have seen significant improvements on the dogs it is used on consistently. We have master groomers all over the world that use this product and we have videos that can help show you how to use it. Please watch of this video and it will show you how to use it: https://www.youtube.com/watch?v=irlY_fc8OLk
There are also more videos on our You Tube page. If you email us we would be happy to give you more advice and help.

Kind regards,
Jane

Rated 4 out of 5 stars

The shampoo smells amazing and rinses…

The shampoo smells amazing and rinses easily, the smell lasted about a week. I only rated it 4 stars because I'm not sure if it's prevented fleas or ticks as I had already treated my dog a month before.

May 29, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Love this brand!

Love this brand. Gentle yet effective products that are suitable for my sensitive puppy and an amazing range. Highly recommend

May 28, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Super product does ‘what it says on the…

Super product does ‘what it says on the label’ has helped my pony considerably and left her coat in super condition. Very efficient service with prompt delivery

May 25, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Love the products

Love the products. We already have sensitive shampoo and I've been looking for a detangle spray and it is wonderful!

May 23, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Love the products so far

Love the products so far. Smell great and leave a nice shine on the coat

May 21, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Great service for a great product - wildwash leaves my dog groomer fresh!

Quick dispatch, thoughtfully packed products but most importantly, they work! Wonderful smell and they dilute well which makes it easy to give my very big golden retriever puppy a lovely wash and condition. His coat hasn't felt as good as this without going to the groomers. Thoroughly recommended

May 12, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 4 out of 5 stars

Have only been using on dog for

Have only been using on dog for, but appears staining maybe clearing

May 11, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Great products

Thank you for the great service every request was handled immediately. Very much appreciated.
I already used the sensitive shampoo, conditioner and the detangle spray. It worked so great that I ordered the anti- tick and flea shampoo and spray as well as the tear stain remover. The tear stain remover works very well and does not seem to bother my Havanese like irritating her eyes. The shampoo worked as well as the sensitive shampoo, leaving a very clean, soft, fluffy coat, smelling nicely but not artificial. The repellant spray smells great ( fresh and citrous) and I am sure, I will try it myself for woodland walks or hikings. :-)
Hope the repellants will work, the season will show.
The detangle spray will last for ever I am afraid since I hardly need it anymore with the shampoo and conditioner.
Usually, I am not writing long reviews if at all but these products are perfect for care intensive long haired breeds like Havanese and the production being organic, ethically and environmental friendly is very important to me.
Thanks a lot, I will recommend the product.

May 10, 2022
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 1 out of 5 stars

I have still not received my order

I have still not received my order, purchased a week ago

May 6, 2022
WildWash logo

Reply from WildWash

Dear Victoria, I am so sorry you haven't received your order yet. We have tried to offer you the best customer service we possibly can. You just let us know today that you hadn't received your order by calling us. We have dealt with this problem immediately by tracking your order and raising an enquiry with the courier service. We called you back to let you know that there is a small back log with the courier service due to the bank holiday and that we would speak to you on Monday to see if your order has arrived and if it hasn't we will send out a new one immediately. We will continue to help you in this way. Our orders usually arrive in 3 to 5 working days, but unfortunately the bank holiday has meant this has been delayed. Please don't worry, we will be back in touch on Monday as per our phone call with you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look