Worst people I ever dealt with don’t waste your money they screw you around. I paid an extra $20 for a quicker shipping and I’m still waiting on my part a week later and I don’t know where it is. This... See more
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100% scam. Ordered a pool pump that showed in stock on May 1. PayPal processed the payment May 2. Status for the next 4 days showed "Awaiting Fulfillment." Tried calling but the number listed is d... See more
My Hayward skimmer basket uses an elastic-secured filter sock with reinforced side holes to accommodate a metal rod for locking and unlocking the basket in place, and lifting it out for cleaning. When... See more
Stated they had the item in stock. Ordered and paid additional expedited shipping. Was charged for an add on I did not request or authorize. Ordered on Sunday online and had not received any notificat... See more
Company details
Written by the company
Wild West Pool Supplies is a swimming pool and spa parts supplier, a company whose purpose is to help people enjoy more time in their pool or spa. With over 30 years of experience in the industry, we offer an immense volume of knowledge, and will happily answer all of your questions and concerns regarding your swimming pool or hot tub to ensure you have exactly what you need.
Contact info
Phoenix, United States
- (888) 534-6999
- support@wildwestpoolsupplies.com
- wildwestpoolsupplies.com
2.5
Poor
647 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
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I Received my order earlier than…
I Received my order earlier than expected. The timer was excalty as my replacement. My pool is back up running.
September 6, 2022
Unprompted review
The caps work good
September 6, 2022
Unprompted review
Product fit and easy ordering in line
September 4, 2022
Unprompted review
Part stopped working after one day
September 5, 2022
Unprompted review
Reply from Wild West Pool Supplies
Yikes! Sorry to hear that Thomas — please send us an email to support@wildwestpoolsupplies.com. We'd be happy to help get this sorted out for you.
Good process and timely service
Good process and timely service. Unfortunately, it’s the wrong size, but not your fault. You’ve been working with me to get it right and I appreciate it. Thanks
September 5, 2022
Unprompted review
Competitive pricing
Competitive pricing. Good selection of products.
September 2, 2022
Unprompted review
Your description stated the cover was…
Your description stated the cover was 5" when it was 4 7/8". Didn't fit with no return instructions.
September 2, 2022
Unprompted review
Reply from Wild West Pool Supplies
Hi Art — more than happy to either send you the correct size (at no charge to you) or facilitate a return. Please send us an email at support@wildwestpoolsupplies.com, and we'll get you taken care of!
This is an amazing company
This is an amazing company, their prices are so much better then Amazon or eBay and the shipping to NC was only 3 days from day order was placed. I will continue to use Wild West for all my pool and hot tub parts.
September 8, 2022
Unprompted review
Great response to questions and super…
Great response to questions and super fast service.
September 7, 2022
Unprompted review
Exceptional
September 7, 2022
Unprompted review
Excellent
Excellent! The filters arrival was on time and exactly as ordered.
September 7, 2022
Unprompted review
New favorite vendor
My flowmeter sprung a leak and I needed a specialty gasket fast but they were impossible to find. Wild West Pool Supplies had it in stock and got it to me swiftly. They saved me time, money, and headache. I will DEFINITELY be returning to them in the future!
September 6, 2022
Unprompted review
Great service!!
September 6, 2022
Unprompted review
hot tub mainboard
Needed a new mainboard for my hot tub. Received a perfect match in a very short time and in good order. Will definitely order parts again!
September 6, 2022
Unprompted review
I received the product in a short…
I received the product in a short amount of time...very happy with the product.
September 6, 2022
Unprompted review
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