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Wilkins Chimney Sweep Reviews 

25,987
•
TrustScore 5 out of 5

5.0

Chimney Sweep
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Review summary

Created with AI, based on recent reviews

Considering 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, noting how tidy and clean the work is, often leaving no mess behind. Many people highlight the staff's friendly demeanor, punctuality, and thoroughness, making the entire process smooth and pleasant. The quality of the work performed, from sweeping to cleaning, is frequently described as excellent. Reviewers also appreciate the helpful and knowledgeable advice provided by the technicians, which often includes tips for maintenance and specific product information. The booking process is generally found to be easy and well-organized, with many consumers expressing their intention to use the company's services again for years to come.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, consistently describing them as professional, polite, and friendly.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that work is always executed well... See more

Booking process

Customers had positive experiences with the booking process, describing it as easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used the services of your representative for several years now. He always arrives on time. He is extremely careful about completing the job leaving no soot or grime anywhere and removing all a... See more

Rated 5 out of 5 stars

Ian from the Tyneside branch did a brilliant job, gave me some good advice about placing the carbon monoxide alarm, and left the living room fireplace as clean as a whistle. He's also really friendly.... See more

Rated 5 out of 5 stars

This is the 2nd time Andrew has been round to service our Stove & Sweep the Chimney. Being new to a multistove last year following our house move he has been very patient in giving knowledgable advice... See more

Rated 5 out of 5 stars

Our next door neighbour was having her chimney swept, as we have an open fire we were in desperate need of having our chimney swept before the winter use. I nipped out to get the number and started c... See more

Company details

  1. Chimney Sweep

Information provided by various external sources

Local Friendly & Professional Chimney Sweep

Contact info

5.0

Excellent

TrustScore 5 out of 5

26K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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5.0

All reviews

(25,987)

199 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Easy to book appointment.

Easy to book appointment.
Good communication, given an approximate window for arrival time the day before appointment.
Very professional and friendly service.
Discount given for early booking and repeat customer.

September 1, 2025
Rated 5 out of 5 stars

Fabulous service 🤝

Ross from Wilkins Chimney sweep Wetherby was very professional, good communication and turned when he said he would. Minimal disruption and zero mess. Thank you very much.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient

Everything from booking an appointment to the cleaning of our log stove was easy and efficient. We are very happy with the service.

August 1, 2025
Rated 5 out of 5 stars

Friendly and excellent service

James arrived very promptly, he was super friendly and very knowledgeable. Did an excellent job cleaning our chimney and the glass on our fire stove is now sparkling. This is our second annual clean as they provide a very professional and thorough service. Easy to book and pay whatever method. Thank you.

July 14, 2025
Unprompted review

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