We have used the services of your representative for several years now. He always arrives on time. He is extremely careful about completing the job leaving no soot or grime anywhere and removing all a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ian from the Tyneside branch did a brilliant job, gave me some good advice about placing the carbon monoxide alarm, and left the living room fireplace as clean as a whistle. He's also really friendly.... See more
Been using Wilkins Chimney Sweeps for many years and would recommend them to everyone. They arrived on time, very polite and friendly. The log burner was cleaned to an inch of its life. All seal,... See more
This is the 2nd time Andrew has been round to service our Stove & Sweep the Chimney. Being new to a multistove last year following our house move he has been very patient in giving knowledgable advice... See more
Company details
Information provided by various external sources
Local Friendly & Professional Chimney Sweep
Contact info
13 Chaldicott Barns, SP7 9AW, Shaftesbury, United Kingdom
- wilkinschimneysweep.co.uk
5.0
Excellent
26K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good, straightforward job done well
Booking was simple, technician arrived as indicated, carried out the sweep swiftly and left the site clean. Payment was easy. Definitely recommend.
September 30, 2025
Reliable helpful company
I phoned fire showroom Amberglow on Cheshire oaks because the glass on my woodburner had cracked and needed replacing. The helpful sales person recommended Wilkins. Wilkins ordered the glass and rope which was brought yesterday and fitted, and the chimney swept. A reliable and trustworthy company.
September 30, 2025
Excellent service, will use again.
Arrived within the agreed time frame. Sweep was very polite and considerate. No mess left, covering laid down for protection and we are very pleased with the service.
September 30, 2025
Fast and efficient- job well done
Fast and efficient- job well done. Phoned before he arrived, very knowledgable, calendar and tidy.
September 30, 2025
Diligent and friendly
Ian from the Tyneside branch did a brilliant job, gave me some good advice about placing the carbon monoxide alarm, and left the living room fireplace as clean as a whistle. He's also really friendly. HETAS certificate issued showing all tests carried out.
September 25, 2025
Unprompted review
Great service
Matt was on time, thorough, professional, knowledgeable and did a great job. I would certainly recommend.
September 18, 2025
Unprompted review
Great company
Great communication, arrived on time, left the job clean. Great reminder service. Very professional. Great price. Highly recommend.
September 11, 2025
Unprompted review
Great job
Great job. I would recommend this company unreservedly. We had 4 chimneys swept with a super clean, efficient and friendly service. Also, lots of competent and helpful advice given, based on their long experience of chimneys and stoves. Thank you.
April 30, 2025
Usual great service
Usual great service, friendly & helpful advice.
September 3, 2025
Unprompted review
reliable service
Reliable service. Easy booking. Helpful booking staff. Very polite and considerate chimney sweep.
September 1, 2025
My chimney sweep arrived on time was…
My chimney sweep arrived on time was extremely proficient and very knowledgeable about new parts and spares for my fire! I took his advice and got exactly what I needed
September 1, 2025
Excellent as always.
September 1, 2025
Outstanding job
John did an outstanding job with our chimneys - as he has done for many years.
September 1, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.