Williams & White Removals Ltd Reviews 

73
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the office staff for being exceptionally helpful, accommodating, and patient during stressful rescheduling periods. Consumers note that the initial quoting process is clear, professional, and thoroughly tailored to individual household needs. Some reviewers were happy with how smoothly and efficiently the actual moving day was handled from start to finish. People also mention that the crew members work extremely hard, handle furniture with great care, and maintain a friendly attitude. Reviewers emphasize that nothing is ever too much trouble for the team, making difficult relocations completely stress free.

What people talk about most

Staff

Clients share profound satisfaction with the staff, frequently highlighting their professional, polite, and... See more

Service

Reviewers mention positive feedback about service, expressing deep appreciation for the hard working and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Experience from start to finish was fantastic. Lloyd who did the quote was really professional and clear on what could be done and understanding our needs. Michelle then worked her magic on getting... See more

Rated 5 out of 5 stars

Terrific job done by all concerned. They fitted us in with relatively short notice. The lads doing the move arrived promptly, ensured carpets and flooring were protected. They moved furniture carefull... See more

Rated 5 out of 5 stars

We had a great experience with Williams and White Removals! Michelle was great at keeping us informed about what was happening and when. The crew were amazing - efficient, speedy and careful of our... See more

Rated 5 out of 5 stars

Having come to arrangements late in the process (was drafted in to help my elderly mother) the office staff could not have been more helpful in bringing me up to speed. They were also very flexible... See more

Company replied


Company details

  1. Moving and Storage Service
  2. also in
  3. Moving Company

Written by the company

Williams & White is a removals shipping and storage company based in the southwest of England. From full packing service to export overseas we know what it takes to ensure a high quality and seamless move.


Contact info

4.8

Excellent

TrustScore 5 out of 5

73 reviews

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4.8

All reviews

(73)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent all round - thumbs up!

We had a great experience with Williams and White Removals! Michelle was great at keeping us informed about what was happening and when. The crew were amazing - efficient, speedy and careful of our possessions. The 'boys' were easy to be around - not intrusive at all. They asked for instruction when required, even telling me to ‘boss them about’ as needed. They worked so hard - nothing was too much trouble, even coping with our two-year-old grandson when off-loading into our new home.
If we ever move again, (hopefully not anytime soon!), I will use Williams and White again without doubt.

January 30, 2026
Unprompted review
Rated 4 out of 5 stars

The removal guys were great moving out…

The removal guys were great moving out of our home. They were really helpful and their calm demeanour kept the stress levels low! Michelle was really easy to deal with, very friendly and efficient. On moving into our new home, the weather was awful! The boys were amazing and kept on going even though they were soaked through. We had problems with getting the main bulk of our furniture delivered on the same day due to the difficulties with the weather however the boys worked overtime the following day to get the job done.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Terrific job done by all concerned

Terrific job done by all concerned. They fitted us in with relatively short notice. The lads doing the move arrived promptly, ensured carpets and flooring were protected. They moved furniture carefully, ensuring no damage to the furniture or property. They were smart and friendly. We had a particularly foul day for moving and they coped well. We appreciated their good and considerate nature.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

The team at Williams & White have provided us with a seamless and smooth process throughout our relocation. We couldn't have asked for a better service! So much so we'll be using them again for our second move later this year! Highly recommend Lloyd, Michelle and all of their team! Thank you!

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service, highly recommend

Experience from start to finish was fantastic. Lloyd who did the quote was really professional and clear on what could be done and understanding our needs. Michelle then worked her magic on getting our moving date sorted even when this changed. The guys on the day were brilliant, Ollie and Matey (I kept forgetting so Matey was easier), got everything done so quickly at both ends and kept checking we were happy with where things were going.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Efficient, really polite and helpful. Did a pretty big job over 3 days. Nothing was too much for them. I would highly recommend them.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service from start to finish.

Every step of the process, from the quote to the actual move, was handled so professionally and with a real human touch. Michelle in the office was super helpful throughout, and the team - led by Declan - who packed up and moved our belongings could not have been more friendly, patient or diligent. The weather during the unpacking days was horrendous but that didn’t affect their good humour and attention to detail one bit.
The packing service is definitely worth it! Every single item was wrapped and packed very carefully and arrived at our new home in perfect condition.
We have no hesitation in recommending Williams & White. Absolutely first class!

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Going the second mile

I write this not as a customer, but as someone who moved into a property where Williams and White were the seller's removers.
For a complex set of reasons, moving out for the seller--and therefore moving in for us--was delayed. Even worse, because of terrible weather on moving day, not everything could be taken that day from our newly acquired property.
Technically--because all monies went through and keys had been handed over--there was no reason that the Williams and White team would have to come back and finish the job and make good. Furthermore, they had already a full diary of other moves booked in that week.
And yet they did come back, after working hours. They worked far into the evening to clear and clean, and despite being utterly exhausted I'm sure, they were polite and professional.
Hats off to Williams and White Removals!

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Reassuringly professional, friendly and hard working to make sure everything went as planned and without any mishaps. We thank and highly recommend the company and all of the team for all their help.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

A Removal Firm of Exceptional Quality

Williams and White did a big move for us during a busy time in early September 2025. They were absolutely superb. The initial meeting, to provide a quotation, was done very efficiently with the proposed plan and all the details being explained transparently and clearly. The follow-ups from the office staff were business-like and bright. We were very impressed that, unlike other firms, Williams and White allowed plenty of time to do the packing, which was not rushed. It is to their credit that with nearly 3000 ft³ being moved, there was not a single breakage of note. We cannot speak too highly of the teams that did the work. They were neat and tidy and worked extremely hard. They were a pleasure to have around. We have moved many times, but this one was exceptional and took a lot of the stress out of the process. Whilst they were not the cheapest quote, they were worth every extra penny.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient service

Good detailed quote from Lloyd some 10 months before we were able to eventually move. Kept to their original quote.
Great packing service from Lee.
On the day of the move, the team worked non stop and had the lorry stored in their yard and the freezer plugged in overnight. As soon as we had the keys to our new house, 100 miles away, the team arrived and with Lloyds help, unloaded the lorry and sited everything as we wanted.
Very good ending to an awful 10 months of selling our house. Michelle, in the office, was very reassuring and kept us sane.
Cannot recommend them enough - and a competitive price, well below the Nationals.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, patient, careful and hard working

Right from the quote we were impressed by their professionalism and clear communication: Lloyd was honest and helpful in his estimate, Michelle in the office patient and helpful in further communication. Even though our move kept on being delayed by a buyer further down the chain, W&W patiently waited for just to agree just the right date. In the event the guys who turned up were uniformed, polite, hard working, careful, patient and well informed. They treated our goods with respect. Because of delays they ended up moving our goods into storage of our choosing near our next home and they did this with care. We simply can’t recommend W&W highly enough.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

…3 Stories to 1

The team arrived on time with a reassuring approach, Dec & Charlie worked tirelessly and caring to all our needs. On the second day they were joined by Lloyd who completed our experience of a very professional team, we can't recommend them enough.Michelle in the office did her best to keep us calm in a stressful situation.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Williams and White Removals

I can’t recommend Williams and White Removals enough. John, Charlie and Declan were extremely pleasant and incredibly hard working throughout the day and were very careful with all our possessions. Definitely the dream team.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service , the team were super professional and packed our items with care prior to storage . Would have no hesitation recommending this excellent local removal company

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

A top team of movers. 10/10

The team at Williams & White were not only super efficient and reliable (nothing broken, lost or dented), but they were charming people to have in your house on its last day in your ownership. I can’t speak more highly of them.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed!

Had a great experience with Williams and White for our move last week. From the initial quote, the email/office communication and the team who came and helped us pack and move our house (who were all with us for both days) I couldn't fault them. They really were absolutely fantastic, with clean and tidy vehicals and even individually wrapping food jars for protection! Nothing was too much trouble. It made moving day so much easier for us. They were just so calm, professional and incredibly polite to us and each other, the whole time.
Huge praise to the team - particularly in the 30degree heat we had on both days.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Lloyd and the team worked tirelessly throughout the moving process and the team on moving day ensured everything went smoothly. Would have no hesitation in recommending Williams and White.

May 28, 2025
Unprompted review

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