Williamson Carson & Whinney Insurance Brokers Reviews 426

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Williamson Carson have been providing Photographic insurce for me for several years now. Excellent cover and very competitive premiums. The team also are good at giving guidance about the cover.... See more

Company replied

Rated 5 out of 5 stars

Plenty of time given in respect of renewal which enabled me to think about any additions or disposals over the year. Provided details of the previous year's premium so easy comparison at hand. Promp... See more

Company replied

Rated 5 out of 5 stars

I came to Williamson Carson for specialist photography insurance as I am an underwater portrait photographer. They were able to ask the correct and relevant questions straight away which gave me confi... See more

Company replied

Rated 5 out of 5 stars

It was good to receive a timely reminder at least a couple of weeks before the policy renewal date. Matt explained everything clearly in his initial email to me and was very prompt, clear, and helpful... See more

Company replied

Company details

  1. Insurance Broker

Written by the company

Williamson Carson & Co Ltd is a specialist Film, Entertainment and Photographic Insurance Broker. With nearly 40 years’ experience, managing director, Tom Carson is probably the longest serving Broker to the Photographic Industry in the UK. Tom has been working with the Association of Photographers since 1978 and has been on the board of the AOP since 2014. Tom also has very strong links with the Photographic Agents of London, the Association of Illustrators and many more within the creative industry.


Contact info

4.9

Excellent

TrustScore 5 out of 5

426 reviews

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Rated 5 out of 5 stars

Great experience

Great experience, helpful, timely, efficient, knowledgeable, friendly - everything you want from your broker.

February 15, 2023
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Reply from Williamson Carson & Whinney Insurance Brokers

Hi John,

Thank you for sending us such a glowing review. Your kind words are very much appreciated, it is wonderful that you have experienced such great service with us.

Thanks again
Williamson Carson & Co. Ltd

Rated 5 out of 5 stars

Quick

Quick, friendly and knowledgeable support.

February 15, 2023
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Reply from Williamson Carson & Whinney Insurance Brokers

Hello,

Thank you for sending us such a lovely review. We know how busy life can be so we really do appreciate that you have gone out of your way for us.

Thanks again
Williamson Carson & Co. Ltd

Rated 5 out of 5 stars

Both Matthew Whinney and Amy Fraser…

Both Matthew Whinney and Amy Fraser were most helpful in their advice on Publisher Professional Indemnity Insurance policies and most understanding of the situation confronting the UFHRD which is an unincorporated network organization. I'm grateful for the patience they showed, and also their forbearance in the long delay paying our annual premium payment. The period of main telephone interaction spans over 4 months from September 2022 through to January 2023, although initial contact was made around June or July 2022

January 6, 2023
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Reply from Williamson Carson & Whinney Insurance Brokers

Hi UFHRD,

Thank you for sending us such a lovely and in depth review. We really do appreciate it and I will make sure to pass on your kind words.

Thanks again
Williamson Carson & Co. Ltd

Rated 5 out of 5 stars

Very helpful and thoughtful…

Very helpful and thoughtful communicators and they were very understanding of what was required.

December 6, 2022
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Reply from Williamson Carson & Whinney Insurance Brokers

Hi Gandee,

Thank you for sending us such a kind review. It is wonderful to hear that we were able to help meet your needs.

Thanks again
Williamson Carson & Co. Ltd

Rated 5 out of 5 stars

Great service!

We always receive a fast, efficient and pro-active service.

December 6, 2022
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Reply from Williamson Carson & Whinney Insurance Brokers

Hi David,

Thank you for taking the time to send us such a lovely review. We know how busy life can be so we really do appreciate it.

Thanks again
Williamson Carson & Co. Ltd

Rated 5 out of 5 stars

Quick and responsive

Quick and responsive, with great advice.

November 23, 2022
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Reply from Williamson Carson & Whinney Insurance Brokers

Hi Matthew,

Thank you for sending us such a lovely review. Your kind words and taking the time to do it really do mean a lot to us.

Thanks again
Williamson Carson & Co. Ltd

Rated 5 out of 5 stars

Always helpful and reliable.

Always helpful, always reliable.

November 23, 2022
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Reply from Williamson Carson & Whinney Insurance Brokers

Hi Jim,

Thank you for sending us such a lovely review. We really do appreciate it.

Thanks again
Williamson Carson & Co. Ltd

Rated 5 out of 5 stars

Great service and speedy communication

Great service and speedy communication.
Reliable and flexible

October 5, 2022
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Reply from Williamson Carson & Whinney Insurance Brokers

Hi Andrew,

Thank you for taking the time to send us such a lovely review. We really do appreciate it.

Thanks again
Williamson Carson & Co. Ltd

Rated 5 out of 5 stars

They are very understanding of their…

They are very understanding of their clients needs when problems arise especially during the recent Covid epidemic.

October 1, 2022
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Reply from Williamson Carson & Whinney Insurance Brokers

Hello,

Thank you for sending us such a lovely review. We know the last couple of years have been tough for everyone so we have really tried to help as much as we can.

Thanks again
Williamson Carson & Co. Ltd

Rated 5 out of 5 stars

Always there for us

Always there for us
Thank you!

August 23, 2022
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Reply from Williamson Carson & Whinney Insurance Brokers

Hi Sam,

Thank you for sending us such a lovely review. We always try to offer a bespoke service as much as we can.

Thanks again
Williamson Carson & Co. Ltd

Rated 5 out of 5 stars

Fast efficient communication

Always a pleasure working with this friendly team of professionals.

July 31, 2022
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Reply from Williamson Carson & Whinney Insurance Brokers

Hi Emer,

Thank you so much for sending us such a glowing review. It's always easy when we have lovely clients such as yourself though.

Thanks again
Williamson Carson & Co. Ltd

Rated 5 out of 5 stars

I get so many of these I can't give…

I get so many of these I can't give individual remarks, unfortunately.

July 19, 2022
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Reply from Williamson Carson & Whinney Insurance Brokers

Hi John,

We completely understand. Thank you for taking the time to send us anything! We really do appreciate every rating that we get.

Thanks again
Williamson Carson & Co. Ltd

Rated 5 out of 5 stars

I have used Williamson Carson for 35…

I have used Williamson Carson for over 35 years and have never been disappointed with their service and attentiveness to my requirements. They have always been a fantastic company.

June 30, 2022
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Reply from Williamson Carson & Whinney Insurance Brokers

Hi Larry,

Thank you so much for sending us such a glowing review, it is always so lovely to hear. But it sounds like we should be thanking you too for your loyalty.

Thanks again
Williamson Carson & Co. Ltd

Rated 5 out of 5 stars

Always excellent service

Always excellent service. I have needed to make claims twice in the last 20 years and they were both processed promptly and effectively.

June 29, 2022
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Reply from Williamson Carson & Whinney Insurance Brokers

Hi Chris,

Thank you so much for sending us such a lovely review. It's wonderful to hear we have been able to help you especially when it came to your claims and of course thank you so much for your loyalty.

Thanks again
Williamson Carson & Co. Ltd

Rated 5 out of 5 stars

excellent service

excellent service, always quick to reply and provide information as necessary - recommende!

June 19, 2022
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Reply from Williamson Carson & Whinney Insurance Brokers

Hi Julian,

Thank you for taking the time to send us such a lovely review. It is always so nice to hear.

Thanks again
Williamson Carson & Co. Ltd

Rated 5 out of 5 stars

Very happy customer

Really excellent, personal service from human beings. Respond quickly to questions, have dealt promptly and fairly with claims. Highly recommended.

June 16, 2022
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Reply from Williamson Carson & Whinney Insurance Brokers

Hi,

Thank you do much for sending us such a wonderful review. It's so nice to hear how we've been able to help you, especially through a claim.

Thanks again
Williamson Carson & Co. Ltd

Rated 5 out of 5 stars

Excellent

Excellent, quick service.

June 10, 2022
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Reply from Williamson Carson & Whinney Insurance Brokers

Hi Michael,

Thank you for taking the time to send such a lovely review. It is always appreciated.

Thanks again
Williamson Carson & Co. Ltd

Rated 5 out of 5 stars

Brilliant company for photographers!

If your a professional photographer or even it’s just your hobby and you have lots of kit these guys are brilliant !!!
I had a flood in my house from bathroom all my kit was soaked and damaged and they where fantastic sorted it all for me no drama or fuss and really fast and easy!! Cannot recommend highly enough.
Linda dealt with my claim and was lovely to deal with too! High professional yet really friendly and genuine.
Especially grateful to them as my home insurance company side of the claim was the opposite experience !

WC are the best !!! 😀👍

May 18, 2022
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Reply from Williamson Carson & Whinney Insurance Brokers

Hi Paul,

Wow what a lovely review!!! Thank you so much. I will definitely pass on your kind words to the claims department. Make sure they get all the recognition they deserve.

Thanks again
Williamson Carson & Co. Ltd

Rated 5 out of 5 stars
Williamson Carson & Whinney Insurance Brokers logo

Reply from Williamson Carson & Whinney Insurance Brokers

Hi David,

Thank you for taking the time to send us such a lovely review. It really does mean a lot that you would take the time to send us a positive review.

Thanks again
Williamson Carson & Co. Ltd

Rated 5 out of 5 stars

Williamson Carson are efficient

Williamson Carson are efficient, helpful and friendly, I recommend them.

May 10, 2022
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Reply from Williamson Carson & Whinney Insurance Brokers

Hi Andrew,

Thank you so much for sending us such a great review. I've said before; I think the tea and biscuits help.

Thanks again
Williamson Carson & Co. Ltd

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