When we struggled everywhere else to get a new deal, Willows Finance could not have worked harder to find us a new product and help us get back on track. Jamie and the team were superb from start to f... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Jeff, Corrine, Jamie and the Team at Willow Finance are simply the best. They go out of their way to find lenders who are tailored to your requirements and are so quick and efficient, my paperwork was... See more
Company replied
Remortgaging made easy! So impressed thought I would be paying overly inflated interest rates because of a knock to my credit rating not long ago but no! It was secured for 5 years and very affordabl... See more
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I’m truly grateful for all of Jeff’s help in securing my second charge mortgage and consolidating my loans, especially considering my bad credit. The whole process took only five days, which was i... See more
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Company details
Written by the company
Willows Finance, established in 2008, has been a trusted name in the financial services industry for over a decade. Specialising in secured loans, mortgages, and bridging finance, we cater to clients varying needs and circumstances. At Willows Finance, we understand that securing financing can be a daunting task, especially for those with complex situations. That's why we pride ourselves on our ability to assist thousands of individuals with intricate mortgage or secured loan applications. Whether our clients have credit issues, complex income structures, or properties with non-standard construction, we have the expertise to find solutions that meet their needs. Unlike automated processes, all our cases are meticulously reviewed by a team of highly experienced underwriters. This ensures that each client receives personalised attention and tailored solutions that are suited to their unique circumstances. Our commitment to manual review allows us to understand the nuances of every case and provide informed decisions that best serve our client's interests. At Willows Finance, we offer loans ranging from £10,000 to £1,000,000 and beyond, providing flexibility to meet a wide range of financial requirements. Whether it's for home improvements, debt consolidation, property purchases, or other purposes, we have the resources and expertise to facilitate financing solutions that align with our clients' goals. Furthermore, we welcome referrals from other mortgage brokers who may be facing challenges in placing their clients. Our collaborative approach enables us to leverage our expertise and resources to assist clients who may have otherwise struggled to secure financing through traditional channels. lients
Contact info
1st Floor, Brocastle, Bridgend , CF35 5AS, Bridgend, United Kingdom
- 01656 766158
- Customerservice@willowsfinance.co.uk
- willowsfinance.co.uk
Genuinely the best!
Genuinely the best team to work with!!
Corinne, Jamie and Jeff have not once but twice (two occasions) gone above and beyond to get us what we need!
The process is always so streamline, they are always on hand to help even if there lots of little bits to sort out. They are just a wattsapp away!
I would honestly recommend Willows if you ever need a broker they become like family and nothing is too much bother.
THANK YOU FOR EVERYTHING
September 5, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank you for this great review -We are extremely happy that you are delighted with the service we provided you. Best wishes
Willows are Exceptional
Willows are exceptional at what they do & they care about finding a solution that’s right for you. They kept in touch with updates throughout the process (whatsapp comms are brilliant) & supported me overcoming any lender challenges (beyond their remit). I cannot recommend more & will use again!
August 31, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Laura - We consistently and without fail do the very best we can for all our customers and we are really pleased you were satisfied with the service provided.
Willow Finance
Jamie and Jeff were absolutely on the ball on my application. 10/10. Kept me informed at all stages once all documents were submitted. Will definitely recommend and use again.
August 29, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank you very much for your very kind review.
Absolutely fantastic people,(company) …
Absolutely fantastic people,(company) especially Marie & Jamie who reassured me throughout the whole process, giving me guidance and support answering any questions and concerns, without judgment. Making it a straightforward process. 5* would recommend:)
August 27, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Claire So pleased we could assist you & we greatly appreciate the time you have taken to leave us a lovely review.
Excellent team
Such an amazing company from start to finish. There team was so helpful and always answered any questions i had. I would highly recommend them!
August 15, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Barry - We got there in the end!! We really do appreciate how patient & helpful you were through the process. Many thanks
Amazing service very fast and efficient…
Amazing service very fast and efficient from the off . Very professional and friendly staff . Thank you all again
August 26, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank you for the great review and the taken you have taken to leave us some great feedback very much appreciated Dan.
Just amazing service
Just amazing service, so helpful. Simon, Jeff and Jamie have made this process so easy. Will use them again and recommend to friends
August 21, 2025
Unprompted review
Reply from Willows Finance Ltd
We are very grateful for the time taken to leave us a great review many thanks indeed - good luck!!.
Fantastic and professional service from…
Fantastic and professional service from the team, everything completed with minimal paperwork and completed whitin 3 weeks.
August 20, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Habbib thank you for taking the time to leave us a very kind review.
Fantastic service from start to finish
Fantastic service from start to finish, thank you too all the staff & especially Simon! Gave great advice.
August 18, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank you for taking a few minutes to leave a very kind review are always as ever most grateful.
Made the process easy and quick with…
Made the process easy and quick with all information needed. Would definitely recommend
August 8, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Leane - We really appreciate the review very kind of you to take the time.
Brilliant team
Brilliant team! Made the process so simple, were always available to help and kept in touch with regular updates.
August 6, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Amanda - Thank you for taking a few minutes to leave us a great review - we are most grateful!
Absolutely superb service which I would…
Absolutely superb service which I would highly recommend.
Extremely fast at answering questions and dealing with the red tape frequently involved.
August 4, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank you for taking the time to leave such a great review - much appreciated.
Marie was fantastic and sorted…
Marie was fantastic and sorted everything so quickly. Clear communication from the start. Really impressed with the whole process.
July 31, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank for your kind review !!
Excellent!
Wow! What a great team, they made the process straight forward and stress free.
Great communication all the way and every query was answered speedily and I never felt it was a problem.
They took note of my needs and wants and came up with the right plan and executed it perfectly to the quick end result which has made my finances so much more manageable. Thank you particularly Corinne and Jeff.
July 30, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank you Rebecca for a super review we are most grateful indeed!
First class service.
First class service. Thanks to Simon for sourcing the lender and to all the team who were fantastic throughout. Would highly recommend.
July 11, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Emma Thank you for taking the time to leave a very kind review always greatly appreciated.
Excellent service
Firstly I would to thank Jeff and the team at willows for an excellent service, I contacted them and a special mention to corinne here i went through our needs and corinne found a lender the very same day excellent, the service was exceptional they talked me through every step and made it easy start to finish very friendly and very professional a big thank you to all at willows.
July 22, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Kev - Always a pleasure to help you - thank you for your help and support in securing a great outcome. Best wishes to you all.
Great customer service
Great customer service. Very flexible in terms of communication methods. Thanks so much to Jeff and Simon for all you did. You made this process more user friendly and always happy to have a phone call. Thank you Mr and Mrs Smith
July 16, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank you for the great back - always good to hear!
AN EXCELLENT BROKER IN EVERY WAY!!
AN EXCELLENT BROKER IN EVERY WAY!!
I can speak as a former Mortgage Second Charge broker. Firstly my circumstances were to say the least challenging! I had searched over many months a broker who could find me a Consumer Buy to Let Mortgage. I had a barrage of different solutions from a whole host of brokers but none which really fitted my lifestyle and financial implications. From the first initial contact I had with Ceri, it was always positive, constructive and realistic about what he could do. He never promised anything he could not deliver on. Ceri found me a product which was suitable. Moreover his underwriter Jamie was so helpful too. He kept me informed, advised me of any change or documents I needed and guided me right through to completion. These two chaps are a great team and their respective professionalism and relationships they have with underwriters of different lenders is invaluable to achieving a positive outcome. I can honestly say (as a former broker) they encapsulate all the elements of a top quality service!
Needs assessment, personalisation, knowledge of key markets and deliverables were all part of my experience.
I can fully recommend Willows Finance Unreservedly. I will be using them again in the near future for another Mortgage!
July 14, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi James - Thank you for such a terrific piece of feedback- We are so grateful for the time you have taken posting such a wonderful review. Many Thanks indeed!
Helpful and Friendly experience
The whole process of securing a secured loan was simple and easy to do.
Great praise has to go to Simon for sourcing the lender and Jamie for putting up with my queries helping at every step of the way with document uploads etc
This is the second time I have used Willows finance and would heartily recommend them to anyone searching for a financial product.
July 10, 2025
Unprompted review
Reply from Willows Finance Ltd
Thanks Steve - always good to read this kind of feedback - much appreciated.
Happy customer
Was dealing with Marie from start to finish
Great communication and hassle free
Would recommend willows finance
July 4, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank you Michael - I will pass on your kind words to Marie
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