When we struggled everywhere else to get a new deal, Willows Finance could not have worked harder to find us a new product and help us get back on track. Jamie and the team were superb from start to f... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jeff, Corrine, Jamie and the Team at Willow Finance are simply the best. They go out of their way to find lenders who are tailored to your requirements and are so quick and efficient, my paperwork was... See more
Company replied
Remortgaging made easy! So impressed thought I would be paying overly inflated interest rates because of a knock to my credit rating not long ago but no! It was secured for 5 years and very affordabl... See more
Company replied
I’m truly grateful for all of Jeff’s help in securing my second charge mortgage and consolidating my loans, especially considering my bad credit. The whole process took only five days, which was i... See more
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Company details
Written by the company
Willows Finance, established in 2008, has been a trusted name in the financial services industry for over a decade. Specialising in secured loans, mortgages, and bridging finance, we cater to clients varying needs and circumstances. At Willows Finance, we understand that securing financing can be a daunting task, especially for those with complex situations. That's why we pride ourselves on our ability to assist thousands of individuals with intricate mortgage or secured loan applications. Whether our clients have credit issues, complex income structures, or properties with non-standard construction, we have the expertise to find solutions that meet their needs. Unlike automated processes, all our cases are meticulously reviewed by a team of highly experienced underwriters. This ensures that each client receives personalised attention and tailored solutions that are suited to their unique circumstances. Our commitment to manual review allows us to understand the nuances of every case and provide informed decisions that best serve our client's interests. At Willows Finance, we offer loans ranging from £10,000 to £1,000,000 and beyond, providing flexibility to meet a wide range of financial requirements. Whether it's for home improvements, debt consolidation, property purchases, or other purposes, we have the resources and expertise to facilitate financing solutions that align with our clients' goals. Furthermore, we welcome referrals from other mortgage brokers who may be facing challenges in placing their clients. Our collaborative approach enables us to leverage our expertise and resources to assist clients who may have otherwise struggled to secure financing through traditional channels. lients
Contact info
1st Floor, Brocastle, Bridgend , CF35 5AS, Bridgend, United Kingdom
- 01656 766158
- Customerservice@willowsfinance.co.uk
- willowsfinance.co.uk
Willow Finance are exactly what you…
Willow Finance are exactly what you need if you want exceptional customer service and support. They provided sound advice through out the process, updated timelines, and responded to questions and comments quickly. Thanks to the team but especially Simon and Jamie.
May 12, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Janet Thank you for all your help and support in achieving a positive outcome- we are very pleased we could help you . Best wishes
Helpful and polite
Everyone at Willows was extremely helpful every step of the way. There was no judgement and you genuinely felt that they wanted to try and help.
May 16, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Rob - Very kind of you to take the time to leave us a great review -very much appreciated.
So straightforward to deal with
So straightforward to deal with, great communication, fast funding available and no stone left unturned. Daily updates provided, guidance given where I wasn’t sure and the best deal was found for me. Would definitely recommend.
May 15, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Siobhan - We do our very best to keep all our customers updated daily with the progress of their application and really appreciate your very kind review.
Jeff at Willows was able to quickly and…
Jeff at Willows was able to quickly and efficiently search for the best option for my circumstances. He was able to source finance at a great rate and made the whole process very smooth. Cheers
May 8, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi James Thanks you for taking the time to leave a review - the 24 hr turnaround was made possible by the speed in which you provided the information required which was greatly appreciated!!
Great Experience
Great Experience, Brilliant Communication all way through
May 6, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank you so much Kristian. We are thrilled to hear you had a great experience and appreciate the feedback. It was a pleasure working with you!
Willows Finance...Fantastic Company
As I write this review I am wondering how I can truly explain how FANTASTIC AMAZING PROFESSIONAL WILLOWS FINANCE ARE and this is not because I got accepted for a 2nd charge mortgage it's because jeff,Jamie and the rest of there team went above and beyond to get the job done even when there were slight hiccups on my creditors side and mortgage side willows finance kept on the case pursuing the result and keeping me update constantly...this is the 2nd time I have used willows Finance and recommend there services to anyone...Thankyou AGAIN.
April 1, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank you so much for leaving us such a glowing & detailed review Robert - we are always grateful when customers take time to do this- very much appreciated indeed!
amazing company, speedy process BRILLIANT…
Having found myself in a bit of a sticky situation with my old mortgage company( barclays ) It was my husband who actually found willows finance, I'd read reviews ( just like mine) and found myself explaining my situation to Jamie, I then had quite a few dealings with Jeff via whatsapp this service was 2nd to none with constant speedy results, the process was amazing and at the end Marie got me the loan I needed and I can't thank her enough, honestly would recommend this company to friends and family , Thankyou all at willows especially Marie 😊😊😉
May 1, 2025
Unprompted review
Reply from Willows Finance Ltd
Well that’s a great review - thank you so much for your help & patience in getting this over the line, as I said we always do !!
Excellent service by Marie and Jamie
Excellent service by Marie and Jamie, really helpful and would recommend them.
April 30, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank you Louisa for taking time to leave us a very positive review.
Fantastic service highly recommend
Absolutely faultless service Corinne sourced the lender for us, it was painless and very easy
Any questions were answered promptly. A fantastic company and service and I would highly recommend
April 29, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank you Lee for a great review!!
Superb and efficient service from start…
Superb and efficient service from start to finish , great communication through out the very quick process, would highly recommend .
April 3, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Darren greatly appreciate your kind words and really glad that we could assist you.
Great service
Great service, everything explained clearly and concise. Would Recommend! 👍
April 11, 2025
Unprompted review
Reply from Willows Finance Ltd
We are extremely grateful for the time you have taken to leave us kind review- much appreciated.
Thank you
There were a few areas of miscommunication, but the guys at Willows sorted everything out to our satisfaction.
Thank you!
March 4, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank you for taking the time to leave a review.
From the very start of the process with…
From the very start of the process with Marie looking after our application, until completion with Jamie getting us over the finishing line, Willows Finance Limited were absolutely amazing. We can't recommend this company highly enough. Professional, courteous and customer service is second to none.
March 27, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank you Jennifer for a very kind review
Corinne and Jeff are ace
Corinne and Jeff are ace, very attentive and helpful all the way. Always giving positive vibes.
March 28, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Peter please we could help you & thank you for a great review.
Super service
Super service! Couldn't fault anything from start to finish. Thanks to Corinne, Jeff and Jamie for helping
Paul
March 27, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Paul Always appreciated when a customer takes the time to leave us a great review- much appreciated!
Jamie Marie and Jeff
Jamie, Marie and Jeff were extremely helpful from start to finish. I would highly recommend them to anyone needing help. Thank you all
March 18, 2025
Unprompted review
Reply from Willows Finance Ltd
We greatly appreciate you taking the time to leave us a great review.
Reply from Willows Finance Ltd
Thank you Ryan -much appreciated
Brilliant ! Couldn't fault the service
Couldn't fault the service ! Super quick and mostly done over WhatsApp so it's really convenient! Thanks again and highly recommend. Natalie
March 18, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank you Natalie for taking the time to leave us a great review.
I cannot fault the service I have…
I cannot fault the service I have received. Helpful, friendly and just really good to deal with. I wished more companies were like this. Thanks to Jeff and the team … appreciated
March 12, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank you for taking the time to leave us a great review Andy.
If you are looking for a company that…
If you are looking for a company that really does put their customers first then look no further. Their service is second to none. A personal thank you to Jamie who helped me no end.
February 21, 2025
Unprompted review
Reply from Willows Finance Ltd
Really appreciate that kind of feedback Nicola always good to hear!!
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