Wilson & Carter Reviews 

Avoid this scam company at all cost!!! I would give 0 stars, if I could. When I placed my order, I tried to cancel after 2 minutes, because I started to doubt and checked reviews from here. It was not possible to cancel it, but they said, I could return it, if I was not happy.
This company is fake, their products are fake and bad quality. I received my order today and honestly, I was SHOCKED, I did not expect much, but I did not expect it to be that bad!!! It looks nothing like picture in their websites. I will contact them tomorrow and ask for return and refund, I will update here, how they handle refund request. They state in their website that shopping is riskfree and money back quarantee, so let´s see how true is that part in this China based company who sells same priducts what you can buy more than half price cheaper from Temu..

Do not buy anything from these fraudsters!
I purchased a casual breathable summer blazer which looked great on the website image, but what I received was a terrible copy made from crap material and poorly made. I tried to return and requested a refund but to send it back was to be at my expense, the cost of which would have exceeded the price I'd paid. Getting my money back was also similarly impossible too!
The blazer is that bad that I'd be embarrassed to take it to a charity shop. It is going straight in the bin!

I recieved my item was dreading it off the reviews for this company, but was pleasantly surprised.Absolutely beautiful dress light material as described, as in the photos.Beautiful fit, very flattering.Beautifully made.thank you.Arrived fairly quickly.Very happy.

Similar terrible experiences reported by others with this company (poor quality compared to what was marketed and complete inability to get a full refund as advertised on their website). I have only come on here to say that I managed to get a full refund by officially disputing the payment through my bank and I would suggest others also take this route. The bank was responsive, efficient and within a few days I had my money back, based on providing evidence of the purchase, plus the back and forth with the company in which they never actually provide the return address, say it will cost $50 to return the items and offer a 15% refund where I can keep the items. After a farcical 10 email exchange I resorted to disputing the payment.

DO NOT BIY FROM THIS COMPANY THEY ARE SCAMMERS AND THEY SELL TRASH THEY WONT EVEN GIVE YOU RETURN ADDRESS . STAY FAR AWAY FROM THIS DISGUSTING COMPANY . SOMETHING SHOULD BE DONE ABOUT THESE .

Shame that you can’t give zero stars. Chinese scam site. The product you receive bears only superficial resemblance to the advertised. Cheap synthetic materials shoddily made. Avoid.

I wished I had read these reviews prior to purchase . Goods arrived not as shown on site. I requested refund and was offered 10% refund and a 25% discount for my next purchase. As if! Once bitten twice shy so the story goes. Now I’ve been advised that if I returned the items it needs to go back to the international supplier and might cost more than I paid for this cheap dress £39.95. I’ve got to complete a form before they will reveal the returns address. Don’t do it if you’re thinking of dealing with this company. I’m going to dispute the transaction through my bank and see how far that gets me. Garment poorly made, cheap fabric. The most recent email from them is 40% refund and they don’t want the goods returned. This is a SCAM plain and simple. I’ll probably donate to charity shop. At least someone may benefit from this horrendous error on my part!

The fabrics they use are of sub-standard quality. The advertised images do not compare to the product received. The returns policy is outragiously expensive - costing more than the product purchase cost. I will never use them again. The 'dresses' are going straight to the charity shop

Shame that I can’t give minus 5 stars!! Please avoid the scammers,items so poor quality that I would be ashamed to give something like that for free. Returns impossible to process,they ask for $30-70 per item .They can’t provide even return address.Avoid this company,I’m surprised that they can trade to be honest.

I am normally so careful/check Trustpilot before ordering for whatever reason I didn’t this time .Wilson & Carter present themselves as a British,London company ,they are not,they are in China.
After two weeks my order was delivered ( I emailed to cancel the order when I realised my mistake but no luck !
Out of five items two are “ wearable “ the other three have gone in a charity bag & I actually feel bad for donating them ! Awful material ,terrible stitching & actually laughable .No point in sending back to China so BEWARE !!!!!!!!!!

Ordered shoes for my son for his prom night. Wilson & Carter did have his unusual shoe size (15). However the order status had not changed to shipped after a week of ordering. I contacted the company and got a response that this size was not available. Trying to get a refund has proven impossible even after multiple emails. Unable to deliver on the order = refund in my book but this company is of the opinion that you should just order something else instead. They are not based in london but China and their customer service is nonexistent. Avoid at any cost.

OMG I have never seen such tat in my whole life! What an absolute joke. Zara dress is see through, glittery, badly stitched and looks like something Elsa would wear in Frozen x give me a laugh if anything. Might as well just burn your money than use this company. Absolute scam and please avoid at all costs. The dress will be put in the charity shop for a little girl who wants to be a Disney princess x WTAF?!!!!

Suit received incorrect colour. Material very cheap and looks like put together by children. Ordered XXL but more like small. Having seen other reviews I find it hard to believe Trading standards are not involved. One star is too much, a pathetic company.

Total scam. Don’t be fooled by what they say on their website. It is all a farce. Cheap rubbish which doesn’t resemble the photos. Virtually impossible to return. I wish I’d seen these reviews before I ordered.
Should be reported to Trading Standards for false information on their website.

Terrible quality and rip off prices. Plus lengthy delivery time. Will not use again!!
Ordered on 27th June arrived 4th July. A flimsy piece of polyester for a shirt that was advertised as original
Price being £99.95 and sold at £39.95. I would pay no more than £10. Terrible!

I ordered two dresses from this company totaling £60.00 They are nothing like the description. The material is very cheap.

I couldn't believe it when I opened the parcel. It was a total shock.

I am about to start a return with trepidation looking at previous reviews.

I with I had looked at the reviews before placing an order.

Scam company.

Company is not based in London. Financial transactions are made through Warsaw Poland.

Lloyds bank have stopped authorising Credit Card payments by all their customers to this company due to the exceptionally high number of disputes.

AVOID AT ALL COSTS.

Very likely a scam. Product looked nothing like advertised. Incredibly poor quality and bad fit then customer service awful. Had to do chargeback through bank to get refund.

What I have received bears no resemblance to the pictures and is so cheap looking and the material is shocking. I have learned a lesson, always look at the reviews!! Fake rubbish!

If I could give it 0 stars I would. Took 2 weeks to come, terrible fabric and nothing even remotely like the photos. Apparently virtually impossible to return item. Do not buy anything from them. No wonder they do not invite reviews. Looks like a reputable company but absolute scam. Just wish I had read the reviews before ordering.