Highly professional and friendly service from start to finish. Every question answered fully & clearly by Raymon our sales person who was also was good humoured and felt trustworthy. Recommend this de... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve had two vehicles now via Wilson & Co (Drayton Motors) and my experience has been positive. I was kept updated on delays in my new vehicle coming in, although didn’t have too long to wait. If you’... See more
Company replied
My experience at Wilson & Co Scunthorpe was cracking becauseI was warmly welcomed, offered a drink, salesperson used my first name, listened to what I was looking for and what I didnt want. Offered me... See more
Company replied
Matthew Lowe from Bolton Wilson & Co, new salesman on the market we have been his first buyers. Great guy, positive, easy to talk to and much more! If your looking to purchase a car Matt is your guy!... See more
Company replied
Company details
Written by the company
Wilson and Co in Bolton, Scunthorpe and Grimsby are now trading as Drayton Motors as part of a larger group. These sites represent new Vauxhall, Peugeot and BYD as well as used vehicles, service and parts.
Contact info
Hewitts Avenue (Head Office Enquiries), DN36 4SE, Grimsby, United Kingdom
- 01472 290290
- enquiries@wilsonandco.com
- wilsonandco.com
4.3
Excellent
581 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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My experience at Wilson & Co Grimsby…
My experience at Wilson & Co Grimsby was positive because they were absolutely amazing.
September 19, 2025
Unprompted review
Reply from Wilson & Co
Thank you for your kind words. I’m really pleased to hear you had such a positive experience with us at Wilson & Co Grimsby. Delivering an amazing experience for our customers is always our goal, so your feedback means a lot to the team.
We look forward to welcoming you again in the future.
Best regards,
Jason Carter
Head of Business
Wilson & Co Bolton were great because…
Wilson & Co Bolton were great because nothing is ever too much trouble. I was contacted by Raymon to refinance my vehicle. I was continuously communicated with throughout the process, everything was double checked with me and I was informed of my choices before making my decision. Raymon was kind, polite and helpful during my visit and his colleagues were considerate also. Thank you for a lovely experience.
September 18, 2025
Unprompted review
Reply from Wilson & Co
Thank you for your fantastic feedback. I’m delighted to hear that Raymon and the team at Wilson & Co Bolton made the refinancing process so straightforward and stress-free.
Clear communication and making sure customers feel fully informed are exactly what we aim for, so it’s great to know that came across throughout your experience. I’ll be sure to pass on your kind words to Raymon and his colleagues — they’ll be thrilled.
We really appreciate your trust in us and look forward to welcoming you again in the future.
Best regards,
The Team at Wilson & Co Bolton
My experience at Wilson & Co Scunthorpe…
My experience at Wilson & Co Scunthorpe was cracking becauseI was warmly welcomed, offered a drink, salesperson used my first name, listened to what I was looking for and what I didnt want. Offered me test drive a couple of vehicles. Explained the process clearly. Arranged delivery of my new car for a mutually convenient time. Was very polite and friendly. Very professional and knowledgeable about the stock held resulting in him being able to offer me a few options to chose from. Well done Raggi and thank you."
September 13, 2025
Unprompted review
Reply from Wilson & Co
Thank you for sharing such a detailed and positive review. I’m really pleased to hear how warmly you were welcomed and that Raggi took the time to listen, understand your needs, and guide you through the process clearly.
It’s fantastic that you felt comfortable, had the chance to test drive different options, and that everything was arranged at a time convenient for you. Raggi will be delighted to know his professional, friendly approach made such a difference.
Enjoy your new car, and thank you once again for choosing Wilson & Co Scunthorpe.
Best regards,
Jason Carter
Head of Business
Wilson and co Grimsby Tracey for sales amazing
Went to Wilson and co on Monday as my car had broken on me met the lovely Tracey I was looking at another car for me and my family but exspalined what my life is like and she showed me the most perfect car for me I also stated I needed it asap the next day she called and had my car ready for me even offered to pick me up the hand over was great the best experience I had keep it up Tracey please never leave I be using you again
September 22, 2025
Unprompted review
Reply from Wilson & Co
Thank you for your lovely feedback — I’m thrilled to hear Tracey was able to help you so quickly and find the perfect car for you and your family. Going the extra mile to get a vehicle ready at short notice and offering to assist with collection is exactly the sort of service we aim to deliver.
I’ll be sure to pass your kind words on to Tracey — she’ll be delighted. We look forward to helping you again in the future.
Best regards,
Jason Carter
Head of Business
Amir was good to deal with described…
Amir was good to deal with described the car as it was sent us a video of the car great communication had the car ready for us gleaming fresh valley and petrol in the tank. Then when we got home he phoned to check everything was ok and we were happy with the car.
September 8, 2025
Unprompted review
Reply from Wilson & Co
Thank you for taking the time to share your experience. I’m delighted to hear that Amir looked after you so well — from providing clear information and a video of the car, through to preparing it for collection and following up afterwards.
That level of care and communication is exactly what we aim to deliver, and I’ll be sure to pass on your kind words to Amir. Enjoy your new car, and we look forward to welcoming you again in the future.
Best regards,
Darren Wilkinson
Head of Business
Excellent service
September 15, 2025
Unprompted review
Reply from Wilson & Co
Thank you for your kind feedback. I’m really pleased to hear you received excellent service — that’s exactly what we aim to deliver.
Best regards,
Jason Carter
Head of Business
Friendly and professional service
Friendly, informative, ready to collect on time. Thanks Tracy and colleagues
September 9, 2025
Unprompted review
Reply from Wilson & Co
Thank you for your kind feedback. I’m delighted to hear Tracy and the team gave you a friendly, informative service and had everything ready on time. I’ll be sure to pass on your thanks to them.
Kind regards,
Jason Carter
Head of Business — Wilson & Co
Excellent sales manager
Anthony the sales manager turned a negative experience into a very positive experience through his professionalism. We purchased a car that we were unhappy with and Anthony dealt with our issues exceptionally well and we are now very happy with our car and the service receive from Wilson and Co.
August 27, 2025
Unprompted review
Reply from Wilson & Co
Thank you for sharing your experience. I’m really pleased to hear that Anthony was able to turn things around for you with his professionalism and support. It’s great to know you’re now happy with both your car and the service received — that’s exactly the outcome we want for every customer.
I’ll make sure Anthony sees your feedback, as I know he’ll really appreciate it.
Kind regards,
Darren Wilkinson
Head of Business — Wilson & Co Bolton
visited Grimsby Vauxhall and had an…
Visited Grimsby Vauxhall and had an outstanding experience, largely thanks to Jason. He was incredibly helpful, knowledgeable, and went above and beyond to ensure I had all the information I needed to make an informed decision. His attention to detail and customer care were truly exceptional. I highly recommend visiting Grimsby Vauxhall if you're looking for professional service and a team that genuinely cares about your needs. Thanks again, Jason!
September 9, 2025
Unprompted review
Reply from Wilson & Co
Thank you so much for your kind words and recommendation. I’m really pleased to hear you had such a positive experience at Wilson & Co Grimsby, and I truly appreciate your feedback on the service you received.
It means a lot to know the effort and care were noticed, and I’ll continue to ensure you and all our customers receive the same level of support every time you visit.
Kind regards,
Jason Carter
Head of Business
Wilson & Co Grimsby & Scunthorpe
As a female driver I felt everything…
As a female driver I felt everything was explained at a pace I felt comfortable with.
August 29, 2025
Unprompted review
Reply from Wilson & Co
Thank you for your kind feedback. We’re delighted to hear that everything was explained clearly and at a pace you felt comfortable with. Our team always aim to make the buying experience as supportive and stress-free as possible, and it’s great to know this came across.
We really appreciate you choosing Wilson & Co and look forward to welcoming you again in the future.
Kind regards,
Jason Carter
Head of Business
Fantastic, Excellent service
Fantastic, As a disabled driver I always use Wilson & Co. Ask for Ken, he found us the perfect car within 30mins. I would highly recommend
September 2, 2025
Unprompted review
Reply from Wilson & Co
Thank you for your wonderful feedback and continued loyalty to Wilson & Co. I’m so pleased to hear Ken was able to find you the perfect car so quickly and that you felt well looked after.
Your recommendation means a great deal to us, and I’ll make sure Ken knows how much you value his support.
Kind regards,
Darren Wilkinson
No useful responses once sale completed
Unfortunately "Jason, Head Of Business here at Wilson and Co in Scunthorpe" didn't return any of my calls/messages or "work tirelessly" about the 20K+ Merc I bought from the company.
I'm having to work my way through the issues with my new car locally with poor EV battery life and defunctive petrol filler cap being significant problems as no help from the seller. No proper response from Wilson so never, ever again. If you don't answer your phone or respond to your customers' emails then you're NOT serving your customers.
May 22, 2025
Unprompted review
Reply from Wilson & Co
I’m sorry to read your review. I want to clarify that I haven’t received any calls or emails from you directly, which is why I haven’t been able to respond before now.
Please contact me at Jason.Carter@rjtkgroup.com
with your registration and best contact details, and I’ll personally look into the EV battery and petrol filler cap concerns straight away.
Kind regards,
Jason Carter
Head of Business
Good Company - highly recommend
Even though I haven’t purchased a car from this company (albeit due to my own reasons due to my negative equity) I would highly recommend these to buy a car from. The service Stuart gave me was exceptional, helped me through all the quotes and queries I had. Unfortunately, I will be unable to change my car for another 6-12 months but when that time comes I am 100% going to come back and use this company.
10/10 - Class
August 20, 2025
Unprompted review
Reply from Wilson & Co
Thank you for such a positive review and for your kind recommendation, even though you weren’t able to purchase this time. I’m delighted to hear Stuart provided you with exceptional service and took the time to guide you through all your options.
We completely understand your situation and look forward to welcoming you back when the time is right in the future. Please don’t hesitate to reach out if you have any further questions in the meantime.
Best regards,
Jason Carter
Head of Business
Regrettably 1 star
Regrettably 1 star. I called 3 times over 3 days for a quote for a gearbox service, no one bothered to reply. Called Evans Halshaw in Wigan, had a quote in 20 minutes or so... booked in with them !
August 15, 2025
Unprompted review
Reply from Wilson & Co
Thank you for bringing this to my attention. I’m very sorry to hear about your experience trying to obtain a service quote from us. This is certainly not the level of service we strive to provide, and I completely understand your frustration.
I’d like to investigate what went wrong so we can put it right and ensure it doesn’t happen again. If you’d be happy to share more details with me directly, please contact me at the dealership.
I appreciate your feedback and the opportunity to improve.
Kind regards,
Darren Wilkinson
Head of Business
Purchased a car from these guys
Purchased a car from these guys, Mustafa tried to go above and beyond, but because I am so inpatient I went down to collect.
Would definitely recommend!
July 31, 2025
Unprompted review
Reply from Wilson & Co
Thank you for your kind review! I’m pleased to hear that Mustafa did his best to go above and beyond for you — even if your excitement meant you couldn’t wait for delivery!
We really appreciate your recommendation and hope you’re enjoying your new car.
Best regards,
Jason Carter
Head of Business
Amazing experience from start to finish…
Amazing experience from start to finish all smooth sailing
August 6, 2025
Unprompted review
Reply from Wilson & Co
Thank you for your kind words! I’m delighted to hear everything went smoothly from start to finish — that’s exactly the experience we aim to deliver.
Enjoy your new car, and we hope to see you again in the future.
Best regards,
Jason Carter
Head of Business
I was looking for a different car and…
I was looking for a different car and after a lot of looking this garage popped up and the car we were looking for was found!! I was straight onto phone and the guy I spoke to was the manager and I was just blown away with the manager I asked every thing about the car and he even offered me a better partex price for our car he arranged for me to go through the next day after a personal video of car and when we arrived at the garage we was greeted by a guy called Ryan and in a matter of minutes I was so pleased! he was a total joy to cut along story short Ryan couldn't do anymore for me and the wife total pleasure from start to finish for Ryan's help we were so chuffed and his help will not be forgotten (app) 5hrs later we were driving our new car home we cannot thank the whole team enough but to be fair Ryan was the star thanks so much from (two new friends) thanks Wilson & Co scunthorpe
July 31, 2025
Unprompted review
Reply from Wilson & Co
Thank you for such a fantastic and detailed review — it really means a lot to the whole team. I’m delighted to hear that from your very first phone call through to driving away in your new car, everything went so smoothly.
It’s wonderful to know that Ryan made such a positive impression on both you and your wife, going above and beyond to ensure you had a great experience. I’ll be sure to share your kind words with him — I know he’ll be thrilled to hear them.
We’re so pleased you found the perfect car with us and that we could get you on the road the very same day. Enjoy every mile, and we look forward to welcoming you back in the future (your “two new friends” status is secure!).
Best regards,
Jason Carter
Head of Business
I got Raymon at the Bolton branch as my…
I got Raymon at the Bolton branch as my sales person and he honestly was more then helpful. He provided videos etc as I arnt local to that branch. Helped me through paperwork kept me updated on what was happening and delivery date and time. He made the experience really easy and pleasant to go through I cant recommend him enough. Id also like to say the delivery driver was also lovely talked me through a few things gave me paperwork talked through that etc. Arrived at the beginning of the delivery time I was given. I cant fault the service at all. There's a few age related marks which I wish wasnt there but for a near 5 year old car its to be expected unfortunately. but arrived clean and tidy and smelt lovely inside. Highly recommend to people especially Raymon at the Bolton store.
Thank you.
August 1, 2025
Unprompted review
Reply from Wilson & Co
Thank you for such a detailed and thoughtful review. I’m delighted to hear that Raymon made the whole process smooth and enjoyable for you, especially with you being based away from the branch. From providing videos to keeping you updated every step of the way, it’s clear he went above and beyond to ensure you felt confident and informed.
I’m also pleased to hear the delivery driver made a great impression, arriving on time and taking the time to explain everything clearly. While we understand there may be a few minor age-related marks on a vehicle of this age, I’m glad to know it arrived clean, tidy, and ready to enjoy.
We truly appreciate your recommendation and your kind words about Raymon and the team. I’ll make sure they both see your feedback — I know they’ll be thrilled.
Best regards,
Darren Wilkinson
Head of Business
I have a battery/charging issue with my…
I have a battery/charging issue with my Ssangyong Korando E Motion. My initial problem was 2 months ago and they were unable to book it in for 6 weeks. Which is not really acceptable, what is most disappointing is despite having the car for nearly 2 weeks they have yet to run any diagnostic tests. This is an awful level of service and makes me question their ability to operate as a dealer for KGM/Ssangyong. From my experience find an alternative dealer/service center.
August 5, 2025
Unprompted review
Reply from Wilson & Co
Thank you for taking the time to share your feedback. I’m sorry to hear about the delays and the frustration this has caused you — this is certainly not the standard of service we aim to deliver.
I’d like to look into your case personally to understand what has happened and to see how we can get this resolved for you as quickly as possible. Please could you contact me directly at Darren.Wilkinson@wilsonandco.com or by calling the dealership, so we can discuss the next steps?
Your experience matters to us, and I appreciate the opportunity to put things right.
Kind regards,
Darren Wilkinson
Head of Business
All of the staff are helpful and willing to go the extra mile to ensure customer satisfaction
All of the staff are helpful and willing to go the extra mile. I needed to change my car for an automatic due to health issus. Adam made it easy. The experience from purschase to delivery was a pleasure
July 21, 2025
Unprompted review
Reply from Wilson & Co
Thank you for sharing your experience. I’m really pleased to hear that Adam and the team were able to support you so well, especially given the importance of finding the right vehicle to suit your needs.
It’s great to know the process from purchase to delivery was smooth and enjoyable — that’s exactly the experience we aim to deliver. I’ll be sure to pass your kind words on to Adam and the rest of the team.
Wishing you many happy miles in your new automatic, and we’re always here if you need us.
Best regards,
Darren Wilkinson
Head of Business
Wilson and Co
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