From the start to finish hiring a storage unit. The staff members were fantastic and showed me everything I needed to know. I would recommend this storage place.
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See what reviewers are saying
The facilities are perfect, clean and well organised. The trolleys on site made our move super easy and free van hire to help on moving day was an amazing bonus! The customer service was excellent Adr... See more
Having never had storage unit before I was made very welcome by Adriana, her customer service was great to experience. No pressure selling just 'what is it I am looking for" and see if we can accommo... See more
Time was of the essence. I recently sold my property and needed to store my belongings, as settlement was quickly approaching…. From my first contact, on the phone with Adriana, who went throu... See more
Company details
- Self-Storage Facility
- also in
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- Records Storage Facility
- Storage Facility
Written by the company
Whether it’s for personal or business requirements, we care about storage and we care about you. Nothing is more important to us than the secure storage of your possessions and the helpful service our friendly storage experts enjoy giving on a daily basis – our customer service excellence drives our reputation. We are here to help you in any way we can. We’ll discuss your storage needs to give you the best storage experience possible. We’ll help you find the right unit, at the best price and we’re always on hand to answer questions. Get in touch today and experience the Wilson Storage difference for yourself!
Wilson Storage
Written by the company
- Pack. Store. Done.
- Whether you're moving house, running an e-commerce business or looking for somewhere to keep your boat, Wilson Storage has the solution. Our dedicated team are always on hand to make sure you receive the very best service and have the most seamless storage experience.
Contact info
Westwood Drive 11, 3023, Caroline Springs, Victoria, Australia
- 03 8390 2000
4.7
Excellent
153 reviews
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Friendly
Friendly, helpful staff has made our experience great from the outset. Clean and local, great security and easy access ticks all the boxes for us.
November 1, 2025
Helpful Staff Member
Because of how helpful Craig Leite was. He made the entire process very easy. Also the fact that I was able to get my second month free.
November 5, 2025
I’ve had a wonderful experience with…
I’ve had a wonderful experience with Wilson Storage. The staff are friendly and professional, and the units are always clean and well-maintained. Prices are fair, and everything feels very secure. I’d definitely recommend this place to anyone who needs reliable storage!
October 26, 2025
Absolutely fantastic service.
October 9, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Clear communication
Clear communication about how things operated. Very helpful in showing you around and assisting in the operation of the unit and lift etc.
September 6, 2025
Reply from Wilson Storage - Caroline Springs
Raymond
We're happy to hear that our clear communication and assistance with the unit and lift operation were helpful. We appreciate your positive feedback and thank you for sharing your experience!
Wilson Storage Caroline Springs
Great customer service
Great customer service. I didn't understand why I had to pay 2 months in advance on day we signed up but when I rang up and asked it was explained.
Good experience
August 23, 2025
Reply from Wilson Storage - Caroline Springs
Hi Jenny
We appreciate your feedback and are glad you had a good experience. We're happy our team could clarify the billing process for you. Thanks for taking the time to share.
Wilson Storage Caroline Springs
We found communication with the team…
We found communication with the team from Wilson Storage was always prompt and extremely professional.
August 18, 2025
Reply from Wilson Storage - Caroline Springs
Hi Neil,
We appreciate you taking the time to share your feedback regarding our storage facility at Caroline Springs. We're happy to hear that our team provided prompt and professional communication. Thank you!
Wilson Storage
Reply from Wilson Storage - Caroline Springs
Hi There,
We're glad you found our customer service at Wilson Storage Caroline Springs excellent.
Thank you for your feedback.
Wilson Storage
Great team work
the team has been very helpful in assisting my requirements for a storage option. They were effective and efficient
July 29, 2025
Adriana was fantastic!
Adriana was professional and friendly. Her knowledge and experience was excellent.
July 15, 2025
Unprompted review
Office Leasing in Business Hub
The new business hub is clean, modern and perfect for small businesses. Craig was especially helpful in the leasing process.
Would highly recommend for other businesses considering to conduct operations from here.
July 8, 2025
I used Wilson Storage (Caroline…
I used Wilson Storage (Caroline Springs) for a couple of years. From the start and throughout, the staff were amazing and very friendly. Any email or call was responded to right away. I can’t fault them. All my belongings were kept clean and free of nasties throughout. The facility itself is great with lots of options to use (like trolleys etc). If I had to use it again, it would definitely be this location.
July 8, 2025
Very friendly and informative staff
June 22, 2025
Welcoming staff
Welcoming staff, walk through of your unit was easy overall very happy so far with my experience with Wilson storage.
June 13, 2025
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