Having never had storage unit before I was made very welcome by Adriana, her customer service was great to experience. No pressure selling just 'what is it I am looking for" and see if we can accommo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The facilities are perfect, clean and well organised. The trolleys on site made our move super easy and free van hire to help on moving day was an amazing bonus! The customer service was excellent Adr... See more
Both Adriana and Craig were especially welcoming with amazing customer service skills. They helped make the whole process extremely simply. Explained everything, helpful. The entire experience was... See more
Time was of the essence. I recently sold my property and needed to store my belongings, as settlement was quickly approaching…. From my first contact, on the phone with Adriana, who went throu... See more
Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- Records Storage Facility
- Storage Facility
Written by the company
Whether it’s for personal or business requirements, we care about storage and we care about you. Nothing is more important to us than the secure storage of your possessions and the helpful service our friendly storage experts enjoy giving on a daily basis – our customer service excellence drives our reputation. We are here to help you in any way we can. We’ll discuss your storage needs to give you the best storage experience possible. We’ll help you find the right unit, at the best price and we’re always on hand to answer questions. Get in touch today and experience the Wilson Storage difference for yourself!
Wilson Storage
Written by the company
- Pack. Store. Done.
- Whether you're moving house, running an e-commerce business or looking for somewhere to keep your boat, Wilson Storage has the solution. Our dedicated team are always on hand to make sure you receive the very best service and have the most seamless storage experience.
Contact info
Westwood Drive 11, 3023, Caroline Springs, Victoria, Australia
- 03 8390 2000
4.7
Excellent
143 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staffs very friendly and helpful
Staffs very friendly and helpful! Best customer service. A lot of storages size to choose and professional equipments to use
November 15, 2024
The people are awesome to deal with
The people are awesome to deal with. Craig, Adriana and Brett are so easy to deal with. I have been renting storage lockers for a couple of years now and there is never any stress or fuss. Would highly recommend Wilson Storage Caroline Springs and have put friends and Family on to them as well. Well done to the Team.
November 3, 2024
There willing to help and accomodating.
October 31, 2024
Craig was easy to deal with.
October 22, 2024
Easy to use, great customer care
Staff have been friendly and very helpful in our move. Great accessibility and easy to use.
Looking forward to moving into the business hub down the back of the facility.
October 13, 2024
Really easy to deal with and very organised
Really easy to deal with and very organised and helpful 👌
October 15, 2024
Excellent Wilson Caroline Springs
Booking and the process of getting the storage was pretty easy and Craig was very helpful throughout. I highly recommend using Wilsons Caroline Springs if you need it. Thank you for the assistance and professionalism.
August 25, 2024
Craig and Adriana are the best
Craig and Adriana are the best! They helped us get the right size unit for our needs. On moving day we loaned the van - saved us, could not have finished without the van and some of Craig's valuable time. Cannot thank these people enough for their exceptional service - definitely recommend 100%
August 20, 2024
Amazing staff and very accommodating.
August 20, 2024
Affordable
Affordable, clear explanation and no hidden fees or extra. Secured places for our belongings. The staff are professional and friendly to begin with from start to the end.
August 20, 2024
Nice and friendly people
Craig and Adriana are truely helpful and pleasant to deal with :)
July 8, 2024
Staff are always friendly & helpful.
May 9, 2024
Experienced excellent customer service
Experienced excellent customer service. They provide secure, safe storage units. They are easily accessible, once you are familiar with the security procedures. I completely trusted that my items were safe.
April 11, 2024
Great service and facility.
April 5, 2024
Friendly, professional, clean and excellent communicators!
The team at Caroline Springs are exceptionally good at their jobs! They help put you at ease and take the time to clearly communicate the process for putting your goods in storage. They also referred me to excellent removalists who I will be using again soon.
March 22, 2024
Easy to organise a storage unit and…
Easy to organise a storage unit and very clean secure set up. Customer service was excellent
March 4, 2024
Individualised service.
Trudy at Wilson Storage Caroline Springs is always careful to respond to emails and is up to date with what is available that meets customer requirements.
March 9, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.