Having never had storage unit before I was made very welcome by Adriana, her customer service was great to experience. No pressure selling just 'what is it I am looking for" and see if we can accommo... See more
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The facilities are perfect, clean and well organised. The trolleys on site made our move super easy and free van hire to help on moving day was an amazing bonus! The customer service was excellent Adr... See more
Both Adriana and Craig were especially welcoming with amazing customer service skills. They helped make the whole process extremely simply. Explained everything, helpful. The entire experience was... See more
Time was of the essence. I recently sold my property and needed to store my belongings, as settlement was quickly approaching…. From my first contact, on the phone with Adriana, who went throu... See more
Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- Records Storage Facility
- Storage Facility
Written by the company
Whether it’s for personal or business requirements, we care about storage and we care about you. Nothing is more important to us than the secure storage of your possessions and the helpful service our friendly storage experts enjoy giving on a daily basis – our customer service excellence drives our reputation. We are here to help you in any way we can. We’ll discuss your storage needs to give you the best storage experience possible. We’ll help you find the right unit, at the best price and we’re always on hand to answer questions. Get in touch today and experience the Wilson Storage difference for yourself!
Wilson Storage
Written by the company
- Pack. Store. Done.
- Whether you're moving house, running an e-commerce business or looking for somewhere to keep your boat, Wilson Storage has the solution. Our dedicated team are always on hand to make sure you receive the very best service and have the most seamless storage experience.
Contact info
Westwood Drive 11, 3023, Caroline Springs, Victoria, Australia
- 03 8390 2000
4.7
Excellent
143 reviews
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Clean and easy to deal with
June 22, 2023
The staff were extremely helpful and…
The staff were extremely helpful and went beyond the call of duty to insure that my storage needs were met.
As a result, I wouldn't hesitate to use Wilson Storage at Caroline Springs again.
June 2, 2023
Everything was so good thenyou
June 12, 2023
Be more helpfull
June 3, 2023
Make place clean especially oil spill…
Make place clean especially oil spill on the floor
May 28, 2023
great staff and willing to help
April 22, 2023
Dealing with Trudy was amazing
Dealing with Trudy was amazing. She was very helpful and extremely professional and concise.
Also great storage facilities and never had a issue with access.
Would highly recommend
April 13, 2023
What a wonderful experience
March 30, 2023
CS centre manager was very kind and…
CS centre manager was very kind and helpful, it was an excellent experience.
March 19, 2023
Staff was very helpful
March 19, 2023
Great friendly staff including Trudy…
Great friendly staff including Trudy who helped me heaps to get started.
March 20, 2023
I believe that there is always room for…
I believe that there is always room for improvement in some part of the system.
February 28, 2023
Excellent customer focus.
March 16, 2023
Great service and the team are always…
Great service and the team are always friendly
January 31, 2023
Disgusting service, take your business elsewhere.
Disgusting service by the staff at this business.
Constantly blaming things on prior management.
Was told ‘you know nothing about running a business’. Received an assortment of verbal abuse and zero customer service.
Please do not take your business here, just go somewhere else I beg.
Was mischarged by this business and they refused to give a refund. Was also hung up on by the staff. No callbacks as promised.
Also the toilets are always closed??
I think this is genuinely the worst customer service I have every received.
February 15, 2023
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