A very secure storage facility with well placed access controls. The store manager made sure the process is a breeze during the beginning and at the end as well. There was absolutely no damage to any... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
the staff member Jim was very helpful and showed me a thorough lay out of the facility , he answered all my questions and made us all welcome . he also assisted with ensuring we made a good transfer i... See more
I had a storage unit with Richmond storage over 5 years. I found the staff always very helpful and supportive of any needs and enquiries that I had. They went above and beyond to cater for my needs, f... See more
Our experience was all about the Wilson Storage employee. Mike was super friendly and extremely helpful. He took us through everything and could not have been more accommodating. Thanks. Mike.
Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- Storage Facility
- Wine Storage Facility
Written by the company
Our Richmond location has the right solution whether you’re looking for residential or commercial storage options. If you’re in business, our range of BusinessPlus services will help keep your business moving. All of our self-storage units are secure and monitored for peace of mind 24/7 with regular nightly patrols. We also offer monthly parking, handy for those working nearby. We are conveniently located at 658 Church Street, Richmond for easy inner-city storage.
Wilson Storage
Written by the company
- Pack. Store. Done.
- Whether you're moving house, running an e-commerce business or looking for somewhere to keep your boat, Wilson Storage has the solution. Our dedicated team are always on hand to make sure you receive the very best service and have the most seamless storage experience.
Contact info
Church Street 658, 3121, Richmond, Victoria, Australia
- 03 8535 7985
4.8
Excellent
74 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
American chap in the office very…
American chap in the office very helpful and friendly facility clean and well secured
April 29, 2023
Great service
The service from Philip and other staff was perfect. He made the whole process so easy
April 22, 2023
Time to move on.
Spiraling prices. Regular increases in costs but no uplift in services to balance increased $$$.
Staff abrupt and slow to respond to enquiries via phone or email.
Facility not kept very clean - lots of dust, dead leaves and cardboard scrap.
April 19, 2023
More than just storage
I had a storage unit with Richmond storage over 5 years. I found the staff always very helpful and supportive of any needs and enquiries that I had. They went above and beyond to cater for my needs, from navigating the best unit size to assisting me with my exit. Highly recommended.
March 9, 2023
Mike at Wilson Storage Richmond is…
Mike at Wilson Storage Richmond is amazing. A friendly person that is always very helpful.
The team were always accommodating when we swapped units. Really appreciated it.
February 22, 2023
Highly personalized service
Highly personalized service , these guys are sensitive and sensible. Great place to start with if you're looking to store your valuables
November 23, 2022
Amazing customer service but expensive
Everything has been great other than the cost (but I do realise storage is quite expensive). Customer service has been excellent!
December 8, 2022
Great location and service
Great location, purpose built, modern and secure. Staff always professional, helpful and courteous.
November 29, 2022
Mike
Our experience was all about the Wilson Storage employee. Mike was super friendly and extremely helpful. He took us through everything and could not have been more accommodating. Thanks. Mike.
November 22, 2022
Exceptional customer service from a staff member
Your company representative Michael Breshears at the Richmond site has provided impeccable service. He is a very friendly, helpful and professional man. He goes out of his way to assist. Wilson Storage we would recommend because of Michael.
October 23, 2022
Easy access
Easy access, booking was done quickly and efficiently.
Storage box clean and good value for money.
October 10, 2022
Happy customer.
Hi had a great experience, Mike was very helpful , the facility is keep in pristine condition, very happy client thank you .
September 2, 2022
Mike is a great friendly guy
Mike is a great friendly guy. Extremely informative and helpful.
Cheers Mike
August 25, 2022
Very well organised
Very well organised. Never had an issue. Always happy to help. There was always someone answering the phone (rare these days)
Thank you for great service.
August 10, 2022
Excellent and attentive service from…
Excellent and attentive service from both Mike and Denise.
June 28, 2022
Wonderful service and people at Wilson Storage Richmond
Excellent responsiveness and professional service from the Wilson Storage team at Richmond. A big thanks to Michael who made moving out seamless.
Many thanks-Bill
May 26, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.