Wilson Storage - SandringhamReviews 

104
TrustScore 5 out of 5

4.8

Bay Road 262, 3191 Sandringham, Victoria, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Michelle at Wilson Storage was a tremendous help during a stressful time. My father was moving into a retirement home, and I had very little time to arrange storage for some household items. Miche... See more

Rated 5 out of 5 stars

Jarrod Scovell, the Manager and one man show at Wilson's in Bay St Sandringham. He is so helpful and polite, and projects calmness which is soothing in such stressful times as moving house. Several t... See more

Rated 5 out of 5 stars

I had a really terrific experience with both Michelle and John. They were careful to understand the type of storage unit I needed and really went to effort to find me a suitable size, ground level for... See more

Rated 5 out of 5 stars

As a new customer seeking advice and information we found your Sandringham staff to be excellent. They were knowledgeable, polite and professional. Jarrod showed us a number of storage options and... See more


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. Storage Facility
  6. Wine Storage Facility

Written by the company

Whether you’re moving, renovating, decorating, downsizing or simply need more space, our convenient Melbourne self storage solutions are all you need. Professional customer service, dedicated on-site staff and 24-7 security – just a few reasons why customers choose our residential, business, vehicle and boat, and climate-controlled wine storage. Also, check out our click-and-collect box shop.

Wilson Storage

Written by the company

Pack. Store. Done.
Whether you're moving house, running an e-commerce business or looking for somewhere to keep your boat, Wilson Storage has the solution. Our dedicated team are always on hand to make sure you receive the very best service and have the most seamless storage experience.

Contact info

  • Bay Road 262, 3191, Sandringham, Victoria, Australia

  • 03 8535 7988

4.8

Excellent

TrustScore 5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(104)

496 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As a new customer seeking advice and…

As a new customer seeking advice and information we found your Sandringham staff to be excellent. They were knowledgeable, polite and professional.
Jarrod showed us a number of storage options and later assisted us with our booking.
John also helped us with a later minor change we instigated.
Great Service!
Thanks.

June 18, 2023
Rated 5 out of 5 stars

Well run Facility

Friendly and helpful staff, facilities are clean and well maintained. Only suggestion is to oil the roller door , makes a screeching noise which is hard to hear over and over , overall and excellent experience and would use agin for sure.

June 3, 2023
Rated 5 out of 5 stars

Amazing customer service.

We are so grateful to John for his customer service, professionalism, helpful and friendly nature.
John booked us into our storage from day 1 and was the there to kindly thank us for our time when we gave our 30 days notice. Nothing was ever too hard. He helped us when we lost our access card, was always amazing when we had to keep updating credit cards on the system, allowed us to stay in the storage locker after we changed out minds to stay longer and was kind enough to end our 28 days notice earlier as we didn’t need the full 28 days to vacate. Just wonderful! If we ever need storage again, we now where to come and don’t hesitate to tell all of our friends and family how awesome our experience was!
The facility is always easy to access (via security card) and it is clean, tidy and secure.
Thank you for making our 1year stay…which turned into more like 3 years, amazing!

May 31, 2023
Rated 5 out of 5 stars

Friendly and professional service!

Incredibly friendly service! Today was my last day using the storage facility after 2 years as I have moved house to the other side of Melbourne - I have used the hire van’s multiple times and both Brett and John made the whole experience so stress-free and easy. It made such a huge impact on what is normally a tiring and stressful day. Thank you John and Brett for all of your help, it is much appreciated! Jasna

April 2, 2023
Rated 5 out of 5 stars

Great experience at Wilsons

Great experience at Wilsons! Brett was very helpful and made it a fuss free experience. The storage unit was extremely clean and well positioned in a secure complex, and the van rental option takes the hassle out of hiring from elsewhere. I highly recommend Brett and Wilsons!

March 19, 2023
Rated 5 out of 5 stars

Brett & John

Both Brett & John were very professional, helpful, pleasant & supportive of the strain involved in packing up & moving. The actual storage was secure, which I would expect: the pre payment reminders were very helpful.

February 28, 2023
Rated 5 out of 5 stars

Reasons for choosing Wilson's Storage SandringhamOriginally spoke with Denise andthen…

Originally spoke with Denise and then John showed me around and completed the paperwork, the facility is always clean and a pleasure to visit as I try and sort out 40 years of accumulated items, some might say clutter as we downsize from a three bedroom house, carport, double garage and numerous sheds on a 1,300 square metre plot in Sandringham just 100 metres from the storage facility to a 2 bedroom apartment 3 minutes away in Highett.

March 2, 2023
Rated 5 out of 5 stars

Excellent service culture

Excellent service culture - nothing is too much for the management and staff of Wilson’s storage to do for their clients. Clients are made to feel welcome and important.
The facility is clean and well run.
Besides being excellent at what they do the staff are also

January 19, 2023
Rated 5 out of 5 stars

Always Find a Solution

The crew at Wilson Storage Sandringham are always extremely helpful. The availability of complementary vans to help with the move is a added bonus and absolute differentiator!

August 29, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look