Really happy with my order! The whole process was very easy and straightforward, and the express delivery was super fast. My order arrived in Australia in only 5 days, which was great. Great servic... See more
Company replied
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Really happy with my order! The whole process was very easy and straightforward, and the express delivery was super fast. My order arrived in Australia in only 5 days, which was great. Great servic... See more
Company replied
Website showed enough stock for my order, when come to sending it out, I got an email saying only had 6, not 25 that I ordered, good job I saw email quick and rang them to cancel it, as I needed them... See more
Ordered some fillers from Wimpolefillers. They have great customer service, legit products and fast shipping. It arrived very well packaged and in great condition. I will definitely order more from... See more
I live arcoss the warter.My review is two part, I originally had an issue with my order. I immediately informed customer service. They took my issue seriously an within a week the problem was resolved... See more
Wimpole Fillers is a leading provider of aesthetic services and products in London, UK. We are committed to providing our clients with the latest products at the most competitive prices. Our mission is based on the principles of quality, reliability, and honesty.
86 Harely Street, W1G 7HP, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Happy with my purchase. Best price I could find on line and arrived the next day!
Excellent service and fast delivery. Will recommend 👌
Fast, reliable service and delivery. Highly recommend Wimpole filler’s and will definitely buy from them again.
Order placed easily and delivery quick and when I had an issue on an order i received an answer very quickly
I bought eyebag solution from them, it is for external use, but the solution is in sealed ampoules specific for injection. I asked them to make a return. Without asking me if the product is in good condition, they answered directly that I cannot make a return. I fit into the 14 days. I then sent several messages, but I was totally ignored. The managerial quality of the company is ,,0,,.
The shop is scum. Ordered 8.02.24. Got confirmation. 10.02.24 tried to send the question through their web page-error-send later. Managed to get reply through fb: they ran of stock and they waiting for this product to the end of the next week! Went to check on their site: still saying available for 1-2 days delivery. When I asked how is that possible: got answer to talk with customer service. With who I just was talking then? Weird people. Scum shop. Be aware
Wimpole have a great selection of products suitable for use in salons and clinics. Very happy with the service they provide, deliveries are quick, communication is excellent and the prices are very reasonable.
Would highly recommend 👌
Disappointing Experience with Wimpole Fillers: Good Service Turns Sour in Times of Need
I recently had the opportunity to experience Wimpole Fillers' customer service, and unfortunately, it left much to be desired. Like many others, I was initially impressed by the seemingly good service provided by the company. However, it is during times of trouble that a company's true commitment to customer satisfaction is revealed.
In December, I received an email from Wimpole Fillers notifying me that the item I had purchased was out of stock, and they had initiated a refund via Klarna. While hiccups in inventory are understandable, what followed was a series of disappointments. Despite Wimpole Fillers claiming to have processed a refund through Klarna, the latter confirmed that they had never received any such transaction.
Feeling concerned and frustrated, I promptly reached out to Wimpole Fillers via email on January 24, 2024, seeking clarification on the situation. Unfortunately, as of this review, I have yet to receive any response from their customer service team. This lack of communication is disheartening and raises serious questions about the company's dedication to addressing customer concerns.
In an attempt to resolve the issue, I am now considering making a phone call to their customer service. However, based on the experiences shared by other customers in their reviews, my expectations for a satisfactory resolution are dwindling. It appears that Wimpole Fillers may have a pattern of providing good service until a problem arises, at which point the quality of their service takes a sharp decline.
While I am hopeful that my situation will be resolved promptly and amicably, I feel compelled to share my experience with others. The lack of responsiveness and uncertainty surrounding the refund process have left me disappointed with Wimpole Fillers, and I encourage potential customers to approach their services with caution, especially when considering the potential challenges that may arise after a purchase.
Easy to order / fast efficient service
Impeccable customer service.
Great products and super quick delivery!!
Very fast delivery, ordered for the first time very impressed with how well was packed the order.
They helped me a lot when replacing the wrong product.Really responsive and friendly
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