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Window Nation - Boston Reviews 159

TrustScore 4.5 out of 5

4.4

575 University Ave, 02062 Norwood, MA, US


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See what reviewers are saying

Rated 3 out of 5 stars

Still no service to replace the siding issue. Just a phone call that they are working on it. Supposedly, they can’t find a match for the vinyl siding that they removed. Very unlikely that I will... See more

Company replied

Rated 5 out of 5 stars

Everything went as promised. Your associates arrived as stated they came between 7&8 started working ,stopped for lunch then continued until finished one day install cleaned up everything and left ver... See more

Company replied

Rated 5 out of 5 stars

Very professional staff members and on-site workers. The Installer (Kyle) worked very quickly and neatly. Your company took care of all the logistic details, such as interacting with the Town of Ch... See more

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Rated 5 out of 5 stars

THEY ARRIVED ON TIME. OBVIOUSLY THEY HAVE A PROVEN PLAN OF ATTACK. 3 GUYS OUTSIDE, 3 GUYS INSIDE. OUTSIDE GUYS ON THE TABLE SAW CUTTING THE NEW OUTSIDE TRIM, GUYS INSIDE TALKING OFF INSIDE TRIM WITH S... See more

Company replied


Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Boston

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 575 University Ave, 02062, Norwood, MA, United States

  • 781-619-8591
Promotion box for Window Nation - Boston

Window Nation

Elevating homes every day

4.4

Excellent

TrustScore 4.5 out of 5

159 reviews

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Rated 3 out of 5 stars

Overall would use again.

Our sales guy Rich was fantastic. Very informative and professional. The day of installation the installers were supposed to be at the house between 7 and 8 am. After several calls they arrived at 11. The installers were great. Three of our windows came in frosted which we did not want and need to be switched out. I would saywe are satisfied with the install and would most likely use them again.

December 13, 2025
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Reply from Window Nation - Boston

We appreciate your feedback and are happy that you found our sales representative informative. We apologize for the delay with the installation team's arrival and the frosted windows. We'll address these issues to improve our service.

Rated 5 out of 5 stars

Workers

Workers, on time and well prepared.

December 15, 2025
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Reply from Window Nation - Boston

We are happy to hear that our team was punctual and ready. Thank you for your positive feedback!

Rated 3 out of 5 stars

Inaccurate Servuce Order. several weeks windows installed…

After several weeks windows installed with wrong windows and 1 missing screen. Reorder. Several weeks. Correct windows were installed. Wrong size screen! Reorder! Several weeks. Correct size screen install d Dec. 11th!!! Order Finally complete

December 12, 2025
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Reply from Window Nation - Boston

We regret the issues you experienced with your window and screen installation. We appreciate your patience as we worked to complete your order. Thank you for your feedback.

Rated 5 out of 5 stars

Smooth process and kept updated through…

Smooth process and kept updated through out process.
Installers were neat and professional

December 8, 2025
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Reply from Window Nation - Boston

We're happy to hear that the process was smooth and our installers were neat and professional. Thank you for your positive feedback!

Rated 5 out of 5 stars

START TO FINISH...16 WINDOWS AND A STORM DOOR AND A BACK DOOR. DONE IN 4 1/2 HOURS. AMAZING TEAMWORK

THEY ARRIVED ON TIME. OBVIOUSLY THEY HAVE A PROVEN PLAN OF ATTACK. 3 GUYS OUTSIDE, 3 GUYS INSIDE. OUTSIDE GUYS ON THE TABLE SAW CUTTING THE NEW OUTSIDE TRIM, GUYS INSIDE TALKING OFF INSIDE TRIM WITH SURGICAL PRECISSION SO I DIDN'T NEED TO PAINT WHEN THEY LEFT. INSIDE GUYS TAKE OUT THE WINDOWS, OUTSIDE GUYS COME IN WITH THE NEW WINDOWS, INSULATION, AND CHALKING, AND THEN INSTALL. IT'S QUITE A STREAMLINE PROCESS TO WATCH. VERY PROFESSIONAL. 100% EDORSE!

November 18, 2025
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Reply from Window Nation - Boston

We're happy to hear that you found our team's work to be professional and efficient. It's great to know that the streamlined process was evident and met your expectations. Thank you for your endorsement!

Rated 5 out of 5 stars

We are very happy with our new windows

We are very happy with our new windows. The installation was prompt and professional. The 3 worker did an outstanding job.

December 3, 2025
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Reply from Window Nation - Boston

We're happy to hear that you are very satisfied with your new windows. We appreciate you noting the promptness and professionalism of our installation team. Thank you!

Rated 5 out of 5 stars

Everything went exactly as explained…

Everything went exactly as explained and described.

December 4, 2025
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Reply from Window Nation - Boston

We're happy to hear that your experience matched our description. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

The job got done quickly

The job was done quickly and the technician was on time

December 4, 2025
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Reply from Window Nation - Boston

We're happy to hear that the technician was punctual and efficient. Thank you for your positive feedback; we appreciate it.

Rated 4 out of 5 stars

Still waiting on one last window to be…

Still waiting on one last window to be installed that I already paid for. And the brand new front door I had installed came with a ding on it and it was touched up by paint. A lot of money for an imperfect product! Waiting on results,,,

December 1, 2025
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Reply from Window Nation - Boston

We regret to hear about the incomplete window installation and the blemish on your new front door. We appreciate your patience and will look into this right away. We value your business.

Rated 5 out of 5 stars

The end product is wonderful

The end product is wonderful. The workmanship is clean, neat, and well designed and put together. The installation and cleanup remarkable. Every person who we personally met along the way was courteous, patient, and professional.

November 20, 2025
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Reply from Window Nation - Boston

We're happy to hear that you found the final result wonderful, with clean workmanship and remarkable installation. We appreciate your recognition of our team's courtesy and professionalism. Thank you for your positive feedback!

Rated 4 out of 5 stars

The window installation team delivered high-quality workmanship

I recently worked with Window Nation for a window installation project and overall had a very positive experience. The project started exactly as scheduled, which I greatly appreciated. The installation team demonstrated professionalism and skill, delivering high-quality workmanship on the windows that were installed.
Another highlight was how thoroughly the team cleaned up the work area once the job was finished. It made a big difference to have my home left tidy and organized after the installation.
The reason for my 4-star rating instead of 5 stars is that there was a minor issue with the order from the window factory—one window was missing from my original order, and it was not delivered with the rest. Window Nation handled the situation well, returning for a second visit to install the missing window as soon as it arrived. While this required a little extra wait and coordination, I appreciate their commitment to ensuring the project was fully completed.
In summary, Window Nation provided excellent service and quality, with just a small hiccup in the window delivery process. I would recommend them and would consider using them again for future projects.

November 24, 2025
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Reply from Window Nation - Boston

We appreciate you sharing your experience. We're glad the installation team was professional, skilled, and thorough. We regret the missing window caused a delay, but we're pleased we resolved it. Thank you for recommending us!

Rated 5 out of 5 stars

Amazing service

From beginning to end, the process of getting my new windows was easy and convenient. Communication was good and the installers were respectful of my space and cleaned up thoroughly afterward. Financing options made things even easier and I couldn't be happier with the final result. It's 5x quieter and warmer in my place!

Thanks to Carlos and friends for their excellent service.

November 24, 2025
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Reply from Window Nation - Boston

We're happy to hear that getting new windows was easy and convenient for you. We appreciate your comments regarding our team's communication, respect, and cleanup. It's great to know you're pleased with the financing options and the result. Thanks for your feedback.

Rated 5 out of 5 stars

were Great job and worker came at the time we

Great job and worker came at the time we were told He stayed till the job was done and he was polite

November 20, 2025
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Reply from Window Nation - Boston

We're happy to hear that the worker did a great job and was punctual and polite. We appreciate you taking the time to leave us this positive feedback!

Rated 2 out of 5 stars

Poor communication

Poor communication regarding installation appointment. Total disrespect to the customer’s time.
The installation team were efficient, respectful and friendly.
Some promises made at the time of consultation were never carried over.

November 17, 2025
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Reply from Window Nation - Boston

We appreciate your feedback and apologize for the poor communication regarding your installation appointment and any unmet promises. We'll address these issues to improve our service.

Rated 5 out of 5 stars

your team was helpful

your team was helpful, courteous. did the job in a very timely manner keep up with the great work

November 17, 2025
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Reply from Window Nation - Boston

We're happy to hear that our team provided helpful and courteous service and completed the job promptly. We appreciate your positive feedback!

Rated 2 out of 5 stars

Disappointed and lied too

My appointment with sales person happened in late April early May. The reason I changed company was i was told one date for installation and it didn't happen until two month later. When asked your salesperson he told me August. Well once again I was lied too seeing The installation finished on Nov. 15th.

November 17, 2025
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Reply from Window Nation - Boston

We appreciate you bringing this to our attention. We're sorry your installation was delayed multiple times and that the dates provided were inaccurate. We'll review this internally to prevent similar issues in the future.

Rated 1 out of 5 stars

For third time the screens are wrong

For third time the screens are wrong. Been back 5 times now and still have not got this right.
Absolutely the worst experience ever. Order was placed in the beginning of February and still not completed after 5 visits, several calls and complaints. You guys are terrible

November 14, 2025
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Reply from Window Nation - Boston

Hello, we're deeply saddened to hear that your experience with us didn't meet your expectations. We always strive to provide 5-star service to all of our customers, but occasionally we do fall short. According to our records, we currently have an open service to address your concerns, we appreciate your patience in the interim while we work to resolve this for you. If you have any further questions or concerns please don't hesitate to call or email us.

Rated 5 out of 5 stars

The crew had great work ethic

The crew had great work ethic. Completed job in one day. Very detail oriented, overall very satisfied with work done.

November 10, 2025
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Reply from Window Nation - Boston

We're happy to hear that our crew's work ethic and attention to detail resulted in a satisfying experience. Thank you for your positive feedback!

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