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Window Nation - Buffalo Reviews 134

TrustScore 4 out of 5

4.2

19 Cobham Dr, 14127 Orchard Park, NY, US


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See what reviewers are saying

Rated 3 out of 5 stars

Mario and his crew was promptly on time. That being said, as in my contract my verbal blinds were removed and reapplied By Marion/crew Replacing the blinds after 24 hour period at which Mario and hi... See more

Company replied

Rated 5 out of 5 stars

Good team; timely, professional job, good cleanup. Satisfaction guaranteed! For others replacing Bay Windows specifically, be aware the interior dimensions may change enough that your custom blinds... See more

Company replied

Rated 5 out of 5 stars

My experience with Window Nation has been nothing but pleasant. They really go out of their way to make sure everything is done right from start to finish. They take much pride in providing the best... See more

Company replied

Rated 5 out of 5 stars

From demo to installation, to our first repair call (and everything in between), we couldn't be happier with our new kitchen slider windows. The glass provides a great barrier to the heat of the a... See more

Company replied


Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Buffalo

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 19 Cobham Dr, 14127, Orchard Park, NY, United States

  • 716-431-3215
Promotion box for Window Nation - Buffalo

Window Nation

Elevating homes every day

4.2

Great

TrustScore 4 out of 5

134 reviews

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Rated 2 out of 5 stars

Representative was here to correct…

Representative was here to correct issues/problems from installation. Some issues were corrected, other issues were compounded in a negative manner. Now they have to come out a third time.

July 31, 2025
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Reply from Window Nation - Buffalo

Hello, we are disappointed to hear that your experience has been less than the 5-stars we strive for. We have located your account, and per the notes, management has already been notified. We understand your frustration and appreciate your patience in the interim while we work on correcting this for you. If you have any further questions or concerns, please give us a call at 866-217-9582 or email us at cs@windownation.com.

Rated 4 out of 5 stars

Installers were very organized and hard…

Installers were very organized and hard working.

July 30, 2025
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Reply from Window Nation - Buffalo

We're glad to hear that our installers were organized and hardworking. Thank you for your positive feedback and your time.

Rated 5 out of 5 stars

Install team was quick

Install team was quick. Crushed the whole install of 2 large windows in about 2.5 hours. Amazing!

July 30, 2025
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Reply from Window Nation - Buffalo

We're happy to hear that our installation team completed your large window project quickly! It's great to know you're amazed by our team's efficiency. Thanks for your feedback.

Rated 5 out of 5 stars

Installers excellent

Installers courteous, work completed in timely manner. Area clean, clutter free after instillation.
I do however find it difficult to remove and reinsert windows for cleaning

July 29, 2025
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Reply from Window Nation - Buffalo

We're happy to hear that the installation was smooth and efficient. We appreciate your feedback regarding the difficulty of removing and reinserting the windows for cleaning. We will explore ways to improve this.

Rated 4 out of 5 stars
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Reply from Window Nation - Buffalo

Our customers and ensuring their satisfaction are our number one priority, and on the rare occasion we fall short, as you've expressed we did here, we would like to correct it. We have located your account, and someone will reach out to you shortly to discuss the next steps to address your service concerns.

Rated 3 out of 5 stars

installation not completely seamless without problems

The team did do quick work in installing the windows and overall did a good job, but the reason for the three stars is due to an incident during installation in which they ended up breaking one of the windows getting installed in the dining room. The team was installing the window from the outside. the window fell out into the dining room and broke - when this occurred it gouged the wooden floor in the dining room. Still waiting for the window to be replaced and not sure at this point that Window Nation will take responsibility for the damage to the floor. I will say that all the other windows look great and the bow window they installed is absolutely fabulous.

July 21, 2025
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Reply from Window Nation - Buffalo

We appreciate your honest feedback. We regret to hear that your installation experience did not meet your expectations and resulted in damage to your dining room floor. We understand how frustrating this must be and are committed to addressing all your concerns once we have completed the install of the final window. We will use this as an opportunity to coach our teams and improve moving forward.

Rated 5 out of 5 stars

Great job

The installers were great from start to finish they were on time very professional very friendly they did a great job I would very highly recommend this company to everyone

July 21, 2025
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Reply from Window Nation - Buffalo

We're happy to hear that our installation team provided you with a professional and friendly experience! We appreciate your high recommendation and thank you for your positive feedback.

Rated 5 out of 5 stars

12 windows replaced

Once price was agreed upon, the process was very smooth. Everything was communicated beforehand.

July 22, 2025
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Reply from Window Nation - Buffalo

We're happy to hear that the process was smooth after agreeing on the price. We appreciate your feedback and are glad everything was communicated well.

Rated 5 out of 5 stars

All work was done in a timely

All work was done in a timely, professional manner.

July 21, 2025
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Reply from Window Nation - Buffalo

We appreciate you taking the time to share your positive experience. We are happy to hear that you were pleased with our team's work.

Rated 5 out of 5 stars

Would absolutely recommend Window Nation to others!

Wonderful customer service! Knowledgeable staff. On time. Installers were friendly and worked quickly and cleaned up completely after. Would absolutely recommend Window Nation to others!

July 15, 2025
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Reply from Window Nation - Buffalo

Your recommendation means a lot to us, and we're happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Rated 5 out of 5 stars

They were very helpful Great job.

They were very helpful. They cleaned everything up and help me understand some of the stuff on the windows.I’m

July 17, 2025
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Reply from Window Nation - Buffalo

We're glad our installers were such outstanding examples of professionalism, and their work exceeded your expectations. We're thrilled you had such a wonderful install experience and are happy to welcome you to the Window Nation family!

Rated 5 out of 5 stars

Great service

Great service. The windows look great!

July 18, 2025
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Reply from Window Nation - Buffalo

We love hearing that you are so happy with your new windows and your experience. Thank you for the feedback, and welcome to the Window Nation family!

Rated 5 out of 5 stars

Hardworking install team

Such a hardworking, collaborative install team. They were extremely considerate. They cleaned up and hauled away everything. I would have liked all of the windows cleaned after the installation. That did not happen. That should come with the package considering the cost of the windows.

July 15, 2025
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Reply from Window Nation - Buffalo

Thank you for your honest feedback. We're thrilled that you were pleased with your overall experience, but we will use your feedback to better our teams and practices moving forward.

Rated 5 out of 5 stars

They were on time


They were on time, job well done and cleaned up after they were finished installing the windows.

July 14, 2025
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Reply from Window Nation - Buffalo

We're glad our installers were excellent examples of professionalism, and their work exceeded your expectations. We're thrilled you had such a wonderful install experience, and welcome to the Window Nation family!

Rated 5 out of 5 stars

A+++ all around.

Whole process was great starting with the salesman. Communication after I signed paperwork was A+, got notifications of when windows were under construction, when shipped, and then a call to schedule installation way sooner than I thought. 2 installers came and were very professional, courteous, and did a great job. Overall a very great experience.

July 14, 2025
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Reply from Window Nation - Buffalo

Thank you for taking the time to leave a positive review for us here at Window Nation. We're happy we could meet your expectations!

Rated 1 out of 5 stars

The "so called professionals were only…

The "so called professionals were only day labors". No respect for our property. Shoddy work. Not at all happy. Will not recommend to anyone. Gabby, Phil and Brain did their best. We had a sash replaced now we have bugs coming in kitchen cause window will not lock properly. We are hard working folk and for the price you all charged..... Forget about it!!!!

July 9, 2025
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Reply from Window Nation - Buffalo

Here at Window Nation, we strive for excellence within the industry and are disappointed to hear that you received anything less. We will be in touch shortly to address your concerns

Rated 5 out of 5 stars

Great experience

Great experience, easy to work with, quality work. Fantastic cleanup

July 15, 2025
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Reply from Window Nation - Buffalo

We're happy to hear that you found our team easy to work with and that you're satisfied with the quality of our work and cleanup. Thanks!

Rated 1 out of 5 stars

Poor outside trim

The outside trim for the window has poor cuts and the wrong color chalk was used. I have white trim but trap chalk was used

July 11, 2025
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Reply from Window Nation - Buffalo

Chris,

Thank you for reaching out and for your honest feedback. We regret to hear that you were dissatisfied with the outside trim and caulk work. We have escalated your concerns to management, and someone will be reaching out shortly to determine how best to move forward.

Rated 5 out of 5 stars

Good communication

Good communication, timely install. Installers were professional and very accommodating. Would recommend

July 10, 2025
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Reply from Window Nation - Buffalo

We are elated by your kind words and recommendation. Thank you for trusting us with your window project and welcome to the Window Nation family!

Rated 4 out of 5 stars

Install communication day of was a…

Install communication day of was a little confusing as the installer we originally spoke with knew we did not live in the house. The black on the outside of the window that was ok painted not horrible but not the greatest job.

July 9, 2025
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Reply from Window Nation - Buffalo

We appreciate your feedback and apologize for the communication confusion during installation. We'll address this internally to improve our process. We also regret the paint finish wasn't satisfactory and will review our quality control. Thanks for bringing this to our attention.

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