Mario and his crew was promptly on time. That being said, as in my contract my verbal blinds were removed and reapplied By Marion/crew Replacing the blinds after 24 hour period at which Mario and hi... See more
Company replied

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Mario and his crew was promptly on time. That being said, as in my contract my verbal blinds were removed and reapplied By Marion/crew Replacing the blinds after 24 hour period at which Mario and hi... See more
Company replied
Good team; timely, professional job, good cleanup. Satisfaction guaranteed! For others replacing Bay Windows specifically, be aware the interior dimensions may change enough that your custom blinds... See more
Company replied
My experience with Window Nation has been nothing but pleasant. They really go out of their way to make sure everything is done right from start to finish. They take much pride in providing the best... See more
Company replied
From demo to installation, to our first repair call (and everything in between), we couldn't be happier with our new kitchen slider windows. The glass provides a great barrier to the heat of the a... See more
Company replied
Written by the company
Solve problems by installing solutions.
19 Cobham Dr, 14127, Orchard Park, NY, United States

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Representative was here to correct issues/problems from installation. Some issues were corrected, other issues were compounded in a negative manner. Now they have to come out a third time.

Reply from Window Nation - Buffalo
Installers were very organized and hard working.

Reply from Window Nation - Buffalo
Install team was quick. Crushed the whole install of 2 large windows in about 2.5 hours. Amazing!

Reply from Window Nation - Buffalo
Installers courteous, work completed in timely manner. Area clean, clutter free after instillation.
I do however find it difficult to remove and reinsert windows for cleaning

Reply from Window Nation - Buffalo

Reply from Window Nation - Buffalo
The team did do quick work in installing the windows and overall did a good job, but the reason for the three stars is due to an incident during installation in which they ended up breaking one of the windows getting installed in the dining room. The team was installing the window from the outside. the window fell out into the dining room and broke - when this occurred it gouged the wooden floor in the dining room. Still waiting for the window to be replaced and not sure at this point that Window Nation will take responsibility for the damage to the floor. I will say that all the other windows look great and the bow window they installed is absolutely fabulous.

Reply from Window Nation - Buffalo
The installers were great from start to finish they were on time very professional very friendly they did a great job I would very highly recommend this company to everyone

Reply from Window Nation - Buffalo
Once price was agreed upon, the process was very smooth. Everything was communicated beforehand.

Reply from Window Nation - Buffalo

Reply from Window Nation - Buffalo
Wonderful customer service! Knowledgeable staff. On time. Installers were friendly and worked quickly and cleaned up completely after. Would absolutely recommend Window Nation to others!

Reply from Window Nation - Buffalo
They were very helpful. They cleaned everything up and help me understand some of the stuff on the windows.I’m

Reply from Window Nation - Buffalo
Such a hardworking, collaborative install team. They were extremely considerate. They cleaned up and hauled away everything. I would have liked all of the windows cleaned after the installation. That did not happen. That should come with the package considering the cost of the windows.

Reply from Window Nation - Buffalo
They were on time, job well done and cleaned up after they were finished installing the windows.

Reply from Window Nation - Buffalo
Whole process was great starting with the salesman. Communication after I signed paperwork was A+, got notifications of when windows were under construction, when shipped, and then a call to schedule installation way sooner than I thought. 2 installers came and were very professional, courteous, and did a great job. Overall a very great experience.

Reply from Window Nation - Buffalo
The "so called professionals were only day labors". No respect for our property. Shoddy work. Not at all happy. Will not recommend to anyone. Gabby, Phil and Brain did their best. We had a sash replaced now we have bugs coming in kitchen cause window will not lock properly. We are hard working folk and for the price you all charged..... Forget about it!!!!

Reply from Window Nation - Buffalo

Reply from Window Nation - Buffalo
The outside trim for the window has poor cuts and the wrong color chalk was used. I have white trim but trap chalk was used

Reply from Window Nation - Buffalo
Good communication, timely install. Installers were professional and very accommodating. Would recommend

Reply from Window Nation - Buffalo
Install communication day of was a little confusing as the installer we originally spoke with knew we did not live in the house. The black on the outside of the window that was ok painted not horrible but not the greatest job.

Reply from Window Nation - Buffalo
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