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Window Nation - Cherry Hill & Philadelphia Reviews 

360
TrustScore 4.5 out of 5

4.5

9256 Commerce Highway, 08110 Pennsauken Township, NJ, US


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Rated 5 out of 5 stars

The installers were extremely professional. Unbelievably neat. Cleaned up everything. Put anything they move back in its place. Explained the windows in details especially the slider in the dining ro... See more

Company replied

Rated 4 out of 5 stars

The installers were fabulous! They were efficient, clean, and quick! The windows themselves are okay. I'm disappointed there is no finger hold to lift and drop them. There is a slight opening where on... See more

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Rated 4 out of 5 stars

The windows look great and are performing nicely! We had a little trouble scheduling the install, they tried to schedule before the manufacturing was complete. Also, we had 28 windows done and had p... See more

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Rated 5 out of 5 stars

Great experience from the salesman to final installation crew. Our salesman Karl, was so knowledgeable about not only his product but all his competitors as well. Very informative display tools helped... See more

Company replied


Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Cherry Hill & Philadelphia

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 9256 Commerce Highway, 08110, Pennsauken Township, NJ, United States

  • 856-566-7200
Promotion box for Window Nation - Cherry Hill & Philadelphia

Window Nation

Elevating homes every day

4.5

Excellent

TrustScore 4.5 out of 5

360 reviews

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4.5

All reviews

(360)

3,152 reviews in the last 12 months

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Rated 4 out of 5 stars

The guys were great put they forgot to cover the holes from the nails on the inside of my door which makes it look bad but hopefully they can fix when they replace my dented outside panel

The guys were great. I did have a dented piece on the front panel of the door that was damaged upon arrival which wasn't their fault. But when they nailed my door in on the inside they didn't cover the nails and it looks horrible. When they come to replace my panel are they able to fix the holes on the inside also if I purchase an electronic lock are they able to put it in. I know we talked about it when we originally ordered the door. Please let me know so I can go purchase one to be installed

December 8, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

We appreciate your feedback. We regret the nail finishing wasn't up to standards. When we replace the panel, we can assess the nail holes. Regarding the electronic lock, our team can install it; please purchase one.

Rated 5 out of 5 stars

Very efficient

They were in and out in 2 hours, all 3 windows done and not a speck of dirt left behind. Very kind, friendly and efficient.

December 10, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

We're happy to hear that you had such a wonderful experience with our efficient team! Thank you for your kind words and for sharing your feedback.

Rated 1 out of 5 stars

Horrible experience - do not use this company

Horrible experience - from the hard sell to , look of follow up, unresponsiveness, to not delivering and installing what was discussed.

November 18, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

We regret that your experience included high-pressure sales tactics, lack of follow-up, unresponsiveness, and issues with the fulfillment of your order. We'll look into it.

Rated 5 out of 5 stars

He was efficient

He was efficient, safe, clean and very professional. Excellent installer!

December 9, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

We're happy to hear that the installer provided an efficient, safe, clean, and professional experience. Thank you for your excellent feedback!

Rated 5 out of 5 stars

Great job

On time. Very efficient and pleasant. House was left cleaner after they left than before they arrived.
Great workers. Beautiful job

December 8, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

We're happy to hear that you had such a wonderful experience with our team! We appreciate you taking the time to share your positive feedback with us.

Rated 5 out of 5 stars

The workers were great

The workers were great. Respectful and very hard workers. They installed 4 windows in 2 1/2 hours. Cleaned everything to perfection.
Very happy with their work!!!!

December 5, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

We're happy to hear that the team's hard work and respectfulness resulted in a perfect installation. Thank you for acknowledging their dedication to cleanliness and efficiency!

Rated 5 out of 5 stars

The installers were very professional…

The installers were very professional and cleaned everything up when done and took the time to explain to us how to operate the windows.

December 5, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

We're happy to hear that the installation was professional and thorough. It's great to know our team explained the window operations clearly. Thank you for your feedback!

Rated 4 out of 5 stars

Nice job!

Window nation came back out to fix the damage that was done to my Window pain while replacing new windows.

December 8, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

We appreciate you bringing this to our attention. We're glad that we could resolve the damage to your window. Thank you for your feedback.

Rated 5 out of 5 stars

Everything from start to finish with…

Everything from start to finish with Window Nation was great. Matt the sales person was up front and honest.

The install team was amazing.

No delays, no issues. Easiest transaction I have made in my life.

December 8, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

We're happy to hear that your experience was so positive! It's great to know that the process, from the initial consultation to the installation, was smooth and easy for you. Thank you for your feedback!

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service. October 2025: I had a fogging issue with one of the windows I had installed/purchased in May, 2017. Window Nations technician came out, ascertained the problem and ordered a replacement. Matt returned & installed the replacement window in December, 2025. This was covered by their lifetime warranty. Also, Matt their technician is a credit to their organization. I can say the same about their original installation team.

December 2, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

We're happy to hear that our team resolved the window fogging issue under our lifetime warranty. We appreciate your positive feedback regarding the quality of our technicians and installation team. Thank you for sharing your experience!

Rated 5 out of 5 stars

Had an issue with one window but it was…

Had an issue with one window but it was taken care of properly

December 3, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

We're happy to hear that the window issue was resolved to your satisfaction. Thank you for your feedback; we appreciate it.

Rated 5 out of 5 stars

Excellent Service

The Window Nation crew came through from step 1 to completion. Professional service from the consultation to the install. Install went so smooth and quick, and quality didn’t suffer from the speed. Highly recommend sales rep John and Andrew’s installation crew. Couldn’t be happier with the windows.

December 2, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

We're happy to hear that our team provided professional service from start to finish. It's great to know the installation was smooth and quick, without sacrificing quality. We appreciate your recommendation!

Rated 1 out of 5 stars

Avoid at all cost

My husband and I have had many issues with your company thus far. The first being issues with our deposit check. My husband was told you were able to accept it electronically, which apparently didn't happen, the reason being a "system update".
Secondly, our initial measurement appointment was rescheduled due to duplicate appointment on the same day. You were made aware that I would not be in Philly for a week after the measurement due to an unforseen death in the family and yet I was still asked to reschedule.
Third, I recieved a call from our salesman that the check that he physically came to our house and picked up had not yet been cashed. I fail to see how this is our responsibility since it was handed directly to a member of your sales team. This exact issue has since been resolved, but as you can imagine I'm less than thrilled with the entire situation.
Fourth, the reason we went with your company (instead of the company that did our doors) was because we were promised that it would be installed before Thanksgiving. Then being told this is being put off until early December. Once again, communication has been lacking and we were told it would in fact be in the Wednesday before Thanksgiving.
My husband made a backup appointment for Dec 4, as we understood the timing of installing a door the day before a holiday would not be ideal for the crew. Of course, they were not able to install on that Wednesday due to a delay in shipping. We were initially okay with this, as we had scheduled a back up installation date Dec 4.
Fast forward, Dec 4 rolls around and we have yet to receive any sort of eta from your company. We call ourselves and are told we are not in fact, on your books- despite making this appointment weeks prior.
Luckily, we had to fight for installation on the scheduled date of Dec 4, which began around 1pm. At 5pm, we were told they were "done" and pressured us to quickly sign the agreement and left asap. Shortly after he left our home, we discovered a pile of trash, including wood trim, screws and plastic crumpled in a back corner of our back yard.
What baffles me is the utter lack of communication, respect, or accountability. For such a large and well known company, we figured this process would be smooth and painless and in fact, it has been anything but. This company should be ashamed of this entire situation, and I wouldn't recommend them to my worst enemy. Save your time, energy and money and go with literally anyone else.

December 4, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

We regret to hear about the issues you've experienced, from deposit complications and scheduling conflicts to installation delays and communication breakdowns. We'll review these concerns to improve our service. Thank you for your feedback.

Rated 5 out of 5 stars

Easy, Clean and trustworthy

Clear process from quote to installation.
Great installation team and happy with the results for our 11 windows.

December 2, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

We're happy to hear that you found our process clear and that the installation team met your expectations. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Very professional

Very professional

December 5, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

Thank you for your kind words and this wonderful review!

Rated 5 out of 5 stars

Great Job Window Nation!

We were very impressed with the presentation by Chuck!
The workers arrived on time, very friendly and hard workers. Well trained for sure. They figured out a way so we would not have to remove any Plantation Shutters! They cleaned up very nicely when job was done.
Would highly Recommend Window Nation. I already did this morning!

December 4, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

We're happy to hear that you were impressed with the presentation and the team's work. It's great they found a solution to avoid removing your shutters and left everything clean. We appreciate your recommendation!

Rated 5 out of 5 stars

Workers were professional and courteous

Workers were professional and courteous

December 4, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

We appreciate your positive feedback. We're happy our team was professional and courteous during your experience with us.

Rated 1 out of 5 stars

We paid over $16,000 for windows

We paid over $16,000 for windows. We have had issues with them since installation. We were sold on the idea that the glass reflects heat on the outside through a demonstration with a heat lamp. It does not. We baked in the picture window in the summer. Now in the winter, it is like we are sitting outside due to the draft. It took over 2 weeks to even have someone respond. Yesterday, a service person came out and told us we should expect drafts from slider windows!!! My 13 year old budget windows were better than what i replaced them with! We made a big mistake using Window Nation after my brother referred them. Their windows do not match what they sold us in the sales meeting. There is no response to customer service concerns; and, now we just get the run around. Please don't make our mistake!

December 2, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

We appreciate your feedback and regret that your window performance and our service have not met your expectations. We are sorry to hear about the issues with heat reflection, drafts, and the delayed response. We'll investigate these concerns and work towards a resolution.

Rated 5 out of 5 stars

Impressed with Professionalism on Sales & Installation

The installers were extremely professional. Unbelievably neat. Cleaned up everything. Put anything they move back in its place. Explained the windows in details especially the slider in the dining room, which my husband & I love. We are so glad our salesperson, William suggested this.
Only, 1 issue. There seemed to be a miscommunication on the number of screens needed. I was assured by our Salesperson we would receive them soon.

December 2, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

We're happy to hear that the installation was professional and that you love the new slider. We appreciate your feedback and are addressing the screen miscommunication to ensure you receive them soon. Thanks for your review.

Rated 5 out of 5 stars

Excellent crew

Excellent crew, arrived on time and diligently worked through the day with minimal break and completed the job after it got dark.

November 29, 2025
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Reply from Window Nation - Cherry Hill & Philadelphia

We're happy to hear that our crew's punctuality and dedication met your expectations, even working late to finish the job. Thank you for your positive feedback!

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