Avoid at all cost, The salesman David Roberts arrived earlier in the day the first time and i informed him that i will need to reschedule the appointment. The saleman than showed up poun... See more
Company replied

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Avoid at all cost, The salesman David Roberts arrived earlier in the day the first time and i informed him that i will need to reschedule the appointment. The saleman than showed up poun... See more
Company replied
Overall very good expierence. Kenny answered all our questions throughout the project of whole house windows and patio doors install without hesitation. We understood what to expect before, during an... See more
Company replied
Good install experience. Over 20 new windows and sills look great. Windows shipped a bit early and install happened very shortly after that. The install crew answered questions and was very respect... See more
Company replied
Ryan gave us a wonderful sales experience. He wasn't pushy or trying to sell us more than what we wanted infact he gave us top quality windows. Tony came out in 20 degree weather and installed our wi... See more
Company replied
Written by the company
Solve problems by installing solutions.
Millcreek Boulevard 23000, 44122, Highland Hills, Ohio, United States

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Good install experience. Over 20 new windows and sills look great. Windows shipped a bit early and install happened very shortly after that. The install crew answered questions and was very respectful of property, covering the floor and furniture left in rooms to minimize any damage or debris. Everything went well with minimal touch ups needed afterwards.

Reply from Window Nation - Cleveland
Didn't have to wait to long for the windows to come in, when they came to replace they were faster than id thought it would be.

Reply from Window Nation - Cleveland
the workers were very helpful and cleaned up after the windows were put in. They also helped with taking down blinds I couldn't reach.

Reply from Window Nation - Cleveland
The guys showed up right on time. Wasted no time removing all the old windows and installing the new ones.
They double checked all the windows to be replaced. They did exactly what the salesman said they would do, I was impressed with the outside window trim work. They did a great job.

Reply from Window Nation - Cleveland
Tony our installer. He has a first class personality as well as a professional installer.
Window nation are very unique in customer service; very pleasant and knowledgeable.
Our windows look great!

Reply from Window Nation - Cleveland
The installation went flawless and the one guy was done with the job in about 6 hours and everything looks amazing.

Reply from Window Nation - Cleveland
It was done professionally. There is a hole in the screen and a crack in my wall in the bedroom from the installer taking the old window out.

Reply from Window Nation - Cleveland
The installation went seamlessly and the installers were wonderful.

Reply from Window Nation - Cleveland
The installer arrived on time, was very friendly and professional. He did an excellent job of diagnosing and fixing an issue when the screens he was installing didn't fit well.

Reply from Window Nation - Cleveland
Windows came in before estimated date and were installed earlier than expected. Which was great, because we were worried with cooler days upon us. The installers were great and very knowledgeable, and professional. Plan on doing more in the future, very happy we chose Window Nation.

Reply from Window Nation - Cleveland
Your salesman is a bigger liar than any used car salesman I have ever met!!! Not only was the kitchen window broken when the installers came to the house after waiting 4 months but also when the installers came back after the 4 months he brought the wrong size window and I had to wait another 4 months. When I called the salesman he told me that once he sells the windows he is finished with the account and I should call the company. I will NEVER recommend window nation to anyone, even my enemies! Michael J. Drumgoole, 20391 Lake Rd, Rocky River, Ohio 44116

Reply from Window Nation - Cleveland
Excellent communication. Fast excellent work! No no sense professional crew.

Reply from Window Nation - Cleveland
The installers were on time and did a beautiful job
We are very pleased with the removal and install of the new door.

Reply from Window Nation - Cleveland
Friendly, informative, professional,knowledgeable,efficient. Well done

Reply from Window Nation - Cleveland
Every step of the process was painless. From the sales call, scheduling, measuring and installation. Company has a great communication process in place.
I highly recommend them!
TONY Z.

Reply from Window Nation - Cleveland
Everything was great from the salesperson to the person who made the measurements (checking the salesperson’s), through the installers. Communication was SUPER. we were notified when they were going to construction; when they were finished and when they were going to be installed. The installers were Professional, and did a great job not only with the installation but cleaning up the debris and removing it. Finally the window are FANTASTIC.

Reply from Window Nation - Cleveland
We appreciated the entire experience beginning with your salesman Andrew to both installers, Thor & AJ.
Everyone was super courteous, professional, & friendly. Thor & AJ did an excellent job. We would highly recommend you to others.

Reply from Window Nation - Cleveland
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