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Window Nation - Cleveland Reviews 

330
TrustScore 4.5 out of 5

4.5

Millcreek Boulevard 23000, 44122 Highland Hills, Ohio, US


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See what reviewers are saying

Rated 1 out of 5 stars

Avoid at all cost, The salesman David Roberts arrived earlier in the day the first time and i informed him that i will need to reschedule the appointment. The saleman than showed up poun... See more

Company replied

Rated 5 out of 5 stars

Overall very good expierence. Kenny answered all our questions throughout the project of whole house windows and patio doors install without hesitation. We understood what to expect before, during an... See more

Company replied

Rated 5 out of 5 stars

Good install experience. Over 20 new windows and sills look great. Windows shipped a bit early and install happened very shortly after that. The install crew answered questions and was very respect... See more

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Rated 5 out of 5 stars

Ryan gave us a wonderful sales experience. He wasn't pushy or trying to sell us more than what we wanted infact he gave us top quality windows. Tony came out in 20 degree weather and installed our wi... See more

Company replied


Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Cleveland

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • Millcreek Boulevard 23000, 44122, Highland Hills, Ohio, United States

  • 216-464-4141
Promotion box for Window Nation - Cleveland

Window Nation

Elevating homes every day

4.5

Excellent

TrustScore 4.5 out of 5

330 reviews

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4.5

All reviews

(330)

3,790 reviews in the last 12 months

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Rated 5 out of 5 stars

Good install experience

Good install experience. Over 20 new windows and sills look great. Windows shipped a bit early and install happened very shortly after that. The install crew answered questions and was very respectful of property, covering the floor and furniture left in rooms to minimize any damage or debris. Everything went well with minimal touch ups needed afterwards.

September 24, 2025
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Reply from Window Nation - Cleveland

We're happy to hear about your positive installation experience! It's great that the crew was respectful of your property and answered your questions. We appreciate your feedback on the minimal touch-ups needed.

Rated 5 out of 5 stars

Didn't have to wait to long for the…

Didn't have to wait to long for the windows to come in, when they came to replace they were faster than id thought it would be.

September 22, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the window installation process was completed promptly and efficiently. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

installation

the workers were very helpful and cleaned up after the windows were put in. They also helped with taking down blinds I couldn't reach.

September 22, 2025
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Reply from Window Nation - Cleveland

We're glad the workers were helpful during the window installation and cleanup. We appreciate that they assisted with removing your blinds. Thank you for your positive feedback!

Rated 5 out of 5 stars

The guys showed up right on time

The guys showed up right on time. Wasted no time removing all the old windows and installing the new ones.
They double checked all the windows to be replaced. They did exactly what the salesman said they would do, I was impressed with the outside window trim work. They did a great job.

September 21, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the team was punctual and efficient with the window replacement. It's great to know the work met your expectations and that you were impressed with the trim. Thank you for your positive feedback!

Rated 5 out of 5 stars

Tony our installer

Tony our installer. He has a first class personality as well as a professional installer.
Window nation are very unique in customer service; very pleasant and knowledgeable.
Our windows look great!

September 18, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that you had a great experience with our installer! We appreciate your recognition of our unique customer service and are glad you are enjoying your new windows.

Rated 5 out of 5 stars

The installation went flawless and the…

The installation went flawless and the one guy was done with the job in about 6 hours and everything looks amazing.

September 15, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the installation was flawless and completed efficiently! We appreciate you letting us know everything looks amazing. Thanks for your feedback!

Rated 4 out of 5 stars

It was done professionally

It was done professionally. There is a hole in the screen and a crack in my wall in the bedroom from the installer taking the old window out.

September 17, 2025
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Reply from Window Nation - Cleveland

We appreciate your feedback. We regret to hear about the screen damage and the wall crack during the window removal. We'll review this to prevent future issues.

Rated 5 out of 5 stars

The installation went seamlessly and…

The installation went seamlessly and the installers were wonderful.

September 16, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that your installation was seamless, and our installers were wonderful! Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Excellent installer

The installer arrived on time, was very friendly and professional. He did an excellent job of diagnosing and fixing an issue when the screens he was installing didn't fit well.

September 11, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the installer was friendly and professional! We appreciate your feedback regarding the diagnosis and resolution of the screen fitting issue. Thanks for sharing your positive experience.

Rated 5 out of 5 stars

Window Nation one of the Best!

Windows came in before estimated date and were installed earlier than expected. Which was great, because we were worried with cooler days upon us. The installers were great and very knowledgeable, and professional. Plan on doing more in the future, very happy we chose Window Nation.

September 8, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that your windows arrived and were installed ahead of schedule. We appreciate your kind words regarding our installation team's knowledge and professionalism. Thank you for choosing us, and we look forward to working with you again!

Rated 1 out of 5 stars

Lieing salseman!!!

Your salesman is a bigger liar than any used car salesman I have ever met!!! Not only was the kitchen window broken when the installers came to the house after waiting 4 months but also when the installers came back after the 4 months he brought the wrong size window and I had to wait another 4 months. When I called the salesman he told me that once he sells the windows he is finished with the account and I should call the company. I will NEVER recommend window nation to anyone, even my enemies! Michael J. Drumgoole, 20391 Lake Rd, Rocky River, Ohio 44116

September 11, 2025
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Reply from Window Nation - Cleveland

We appreciate you bringing this to our attention. We're very sorry to hear about the issues with the broken window, incorrect size, and the delay. We'll look into what happened with the installation and communication. Thank you for your feedback.

Rated 5 out of 5 stars

Excellent communication

Excellent communication. Fast excellent work! No no sense professional crew.

September 11, 2025
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Reply from Window Nation - Cleveland

We're glad you enjoyed your experience! It is wonderful to know our crew provided fast, excellent work and communication. Thank you for your feedback.

Rated 5 out of 5 stars

The installers were on time and did a…

The installers were on time and did a beautiful job
We are very pleased with the removal and install of the new door.

September 11, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the installation went smoothly and that you are pleased with your new door. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Happily ever after

Friendly, informative, professional,knowledgeable,efficient. Well done

September 10, 2025
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Reply from Window Nation - Cleveland

We appreciate you taking the time to share your feedback! We are happy to hear that you had a positive and efficient experience.

Rated 5 out of 5 stars

Every step of the process was painless

Every step of the process was painless. From the sales call, scheduling, measuring and installation. Company has a great communication process in place.
I highly recommend them!
TONY Z.

August 6, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that every part of your experience was painless, from the initial call to the final installation. We appreciate your recommendation and are glad our communication worked well for you!

Rated 5 out of 5 stars

Best of best definite 5 STAR

Everything was great from the salesperson to the person who made the measurements (checking the salesperson’s), through the installers. Communication was SUPER. we were notified when they were going to construction; when they were finished and when they were going to be installed. The installers were Professional, and did a great job not only with the installation but cleaning up the debris and removing it. Finally the window are FANTASTIC.

September 10, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that you had such a positive experience! It's great to know that you were pleased with our team's communication and professionalism throughout the process. We appreciate your feedback on the installation and your fantastic new windows!

Rated 5 out of 5 stars

We appreciated the entire experience…

We appreciated the entire experience beginning with your salesman Andrew to both installers, Thor & AJ.

Everyone was super courteous, professional, & friendly. Thor & AJ did an excellent job. We would highly recommend you to others.

September 9, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that you had a wonderful experience with our team! We appreciate your kind words regarding the courteous and professional service provided. Thank you for recommending us!

Rated 5 out of 5 stars

Excellent job

September 4, 2025
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Reply from Window Nation - Cleveland

Thank you for your kind words and this wonderful review! We always strive to deliver excellent customer service and we're thrilled to hear this was your experience. Have a great day!

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