Window Nation - ClevelandReviews 

From the sales to the permits to the installation, everything was smooth and easy.

Our installers showed up right on time. They were very polite and courteous the entire day! They have installation down to an art form. The entire installation took 5 hrs to complete. Very happy with our windows and our install. Thank you!

Overall the experience was fine. Our design consultant David Roberts was excellent, he provided the initial estimate. The one thing was after the final measurement there seem to be a disconnect in communication on when we could schedule to get our windows installed. I would receive ETA emails with a date and the date would change and I would respond to the email with no response. I reached out to David and he found answers and I had to call back to customer service after a period of still trying to find out when it would be scheduled. Shortly after that I received a call and they were able to schedule next day. The install went fine and the windows appear to be of good quality so far. Other than the communication hiccup it was a good experience.

Always professional. Fast response and courteous staff no matter how big or small the issue.

very professional installers. Came in with the white glove approach. Minimal mess and very efficient install.

Everything I was told from salesperson to the person that came out to measure the window to the installers. All information they gave me from the last screw installed and the cleanup you can't ask for much more then that told pro.

Very Hard to get a hold of anyone and messed up bookkeeping as they seem to think I owe them another $542, yet the contract balance is on there. The confusion comes in as the original contract didn't specify a down payment. On the new paper work it did not have our payments just the down payment. We thought since they had the balance on the bottom this appeared to be our down payment as we gave them multiple payments. It wasn't as it had more owed on the down. I recommend having someone redo your bills to show the actual down and a true balance owed at the bottom. Do not keep the down payment separate.
The installers were great! The work was great! Windows are very nice. Internally, they have some things to fix. A phone number to reach the people that email you about contacting them if you have an issue, impossible to get a hold of!
I would still recommend them.

They installed 13 windows and a patio door. The products do a great job keeping the winter cold and summer heat out. They were not cheap. Any time we have questioned how to use one of them, they do not hesitate to help. Their service persons are knowledgeable about their products, polite, friendly, and considerate of property. However, we have found issues with the patio door. Mainly factory build issues.

Very fair pricing and great customer service during install.

The windows are a nice upgrade for our house. Exteriors look good and the interiors provide a new, cleaner look. Changing the interior color from white to beige was a good choice for us. Danny and his installation crew was professional and courteous. They worked very hard and answered all questions we had as the job progressed.

Very good job. They cleanup after there done. Windows are great. Good company to deal with.

Excellent communication through the whole process. From sales to installation the entire team was professional, knowledgeable and understanding of my needs and budget for the project.

The crew were professional, helpful and informative. Showed me the use and care of the windows. They cleaned up after themselves. Took care to put down plastic. I am very happy with my experience and would use them again!

Our windows were installed in the early 2006, but the security guards were beginning to malfunction, so I called to ask if someone could replace them. A rep came out and replaced the guards we had, checked the guards on the other windows, checked each window to be sure it moved up and down correctly. He was incredibly thorough, professional, friendly, and helpful.

The technician ruined the cladding on 2 windows with a heat gun
We were told they would replace both windows and later called to tell us the warranty from Regency Windows who installed the windows and then were purchased by window nation would honor the warranty. We purchased the remaining windows from window nation because of the promised warranty
Next we were told a manager would get back with us and there has been no followup

On time and neat.

The installers were professional and courteous. My windows look great. My installers did a excellent job cleaning up the debris.

The professionalism, installation, follow up after windows were installed, polite and courteous. We are very happy with our choice to go with Window Nation at this time.