The whole process went very smoothly. Our salesman explained things well and our installers performed perfectly. They were careful to cover floors and items and cleaned up any debris from the installa... See more
Company replied

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The whole process went very smoothly. Our salesman explained things well and our installers performed perfectly. They were careful to cover floors and items and cleaned up any debris from the installa... See more
Company replied
From beginning with Jeremy in sales to installation team and clean up it's been smooth sailing. Large kitchen window and 4 large windows on front completed in one day! Beautiful 😊
Company replied
Installer ripped out window alarm sensors from wall. Didn't say anything or install them back. Left windows dirty. Tore up bushes and plants. When contacted operations manager they said it wasn't ther... See more
Company replied
It was reassuring to watch this crew install. Considerate of personal things .impeccable clean up..and such attention to detail ie .a perfect caulking job.. feel very satisfied i made the right dec... See more
Company replied
Written by the company
Solve problems by installing solutions.
2940 N Highway 360, 300, 75050, Grand Prairie, TX, United States

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I would prefer that the "same day offer" be extended, say 2-3 days as to not feeled pressured or put on the spot to make a quick decision. The cost is considerable and should be allowed more time to make your decision. I feel as well that a follow up by the representative agent would go a long way. Encouraged, invited to reach out with questions anytime, but never did hear back.
Found that to be a disappointment.
The installation went well with clean up and instructions on use of windows. Estimated installation time was off...should say longer and then if shorter, it's a bonus. The installers were very professional and respectful.

Reply from Window Nation - Dallas-Fort Worth
Window Nation has somehow made it FuN to spend money, lol. The commiunation with the salesman, Steve and customer service was great. The installer, Ronnie, was PHENOMENAL!
Definitely plan on purchasing additional services.

Reply from Window Nation - Dallas-Fort Worth
great team of installers, very professional and understood their work

Reply from Window Nation - Dallas-Fort Worth
The installers were very professional and did a wonderful job. There were no hidden costs, no surprises. I got exactly what was discussed and my windows are beautiful!

Reply from Window Nation - Dallas-Fort Worth
The installation was well done. The foreman was friendly and knowledgeable.

Reply from Window Nation - Dallas-Fort Worth
Window Nation did everything they said they would do. Two minor issue after installation and they were solved within 2 weeks. Thanks Window Nation and Joey.

Reply from Window Nation - Dallas-Fort Worth
Great experience from sales to installation of product. My salesman, Ryan was absolutely wonderful. Very professional and followed thru the entire process.

Reply from Window Nation - Dallas-Fort Worth
I have been doing all the leg work. Project is still not complete and if not completely finished by Friday the 31st of October there will be a dispute filled along with financing company. Install on the 13th and 6 days of calling they came back the 28th and still not finished. WTF! My time is worth $ too! No final inspection because project not completed.
Company sent 2 guys out to finish project. They could not take care of problem. A supervisor came out and he had no idea how to fix but said he would bring it up the next morning. I never heard back from anyone. I tried to call supervisor to find out what was going on. Did not answer so I left a message and still have not heard back. I am at the point to say DO NOT DO BUSINESS WITH WINDOW NATION !!!!!!! They smile and say they are the greatest. Then leave you in the wind once they get paid. I will be filling a dispute with finance company and if no final inspection is done, project is not complete will have them repay finance company and at $27292.00 see if then can get it together!!!! DO NOT BUY / USE WINDOW NATION!!!!!

Reply from Window Nation - Dallas-Fort Worth
Everything was great up until install, and I’ll note we are repeat customers. Install team showed up 3 hrs late. Then removed two old doors and installed two new doors only to realize they did not have the locks/knobs hardware. Once that was delivered and installed trial and error the final product was great. WN does great work and has a great product, but the follow through in the red zone ( install) on these door was disappointing to say the least. A company should never feel like it OK to waste your time and should always communicate if they’re going to be late. In this case I had to call them when they didn’t show up on time.

Reply from Window Nation - Dallas-Fort Worth
They were on time and they did a good job on the installation

Reply from Window Nation - Dallas-Fort Worth
The install was completed as planned. The installers were very careful to set out barriers and clean up any debris immediately.

Reply from Window Nation - Dallas-Fort Worth
The installation crew was the standout for this whole project and they went above and beyond what we had expected. After demolition, they discovered there was no foam insulation around any windows. They filled all the gaps on 21 windows and when the windows were put in place, it was a snug fit that let us know the airflow around our windows would be next to nothing. They kept us informed during the entire process and finished the job in one long day. The windows are beautiful and changed the entire appearance of our house with the dark bronze on the exterior.

Reply from Window Nation - Dallas-Fort Worth
It only took him 5 minutes to determine what the issue was with our window.

Reply from Window Nation - Dallas-Fort Worth
Window Nation did an amazing job from start to finish!
The team was careful,professional, and kept everything spotless.
The even installing my blinds as an extra service-truly above and beyond!
A company you can trust 100%.

Reply from Window Nation - Dallas-Fort Worth
Professional, quick, courteous workers. The overall experience was exceptional. I would recommend your services to others.

Reply from Window Nation - Dallas-Fort Worth
They were on time and worked methodically and quickly. They cleaned up as the worked so there wasn’t a mess all over my house.
I would definitely use them again!

Reply from Window Nation - Dallas-Fort Worth

Reply from Window Nation - Dallas-Fort Worth
installation was performed on time and clean up very well

Reply from Window Nation - Dallas-Fort Worth
Pretty good. Took a long time for the missing piece to finally arrive and get installed. Only complaint

Reply from Window Nation - Dallas-Fort Worth
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