The whole process went very smoothly. Our salesman explained things well and our installers performed perfectly. They were careful to cover floors and items and cleaned up any debris from the installa... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The whole process went very smoothly. Our salesman explained things well and our installers performed perfectly. They were careful to cover floors and items and cleaned up any debris from the installa... See more
Company replied
From beginning with Jeremy in sales to installation team and clean up it's been smooth sailing. Large kitchen window and 4 large windows on front completed in one day! Beautiful 😊
Company replied
Installer ripped out window alarm sensors from wall. Didn't say anything or install them back. Left windows dirty. Tore up bushes and plants. When contacted operations manager they said it wasn't ther... See more
Company replied
It was reassuring to watch this crew install. Considerate of personal things .impeccable clean up..and such attention to detail ie .a perfect caulking job.. feel very satisfied i made the right dec... See more
Company replied
Written by the company
Solve problems by installing solutions.
2940 N Highway 360, 300, 75050, Grand Prairie, TX, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The installer worked hard, were extremely professional and diligent, and they look amazing! The windows themselves are great quality. All around very satisfied!

Reply from Window Nation - Dallas-Fort Worth
The supervisor, Marvin, was very attentive to any request we had during installation. He made it a very positive experience.

Reply from Window Nation - Dallas-Fort Worth
Very profession from start to finish. The windows were ready sooner than expected and the scheduling was my preference. An issue with one window was quickly resolved.

Reply from Window Nation - Dallas-Fort Worth
They arrived within the scheduled time. They installed the windows and made sure to clean up after themselves. They were friendly and answered my questions.

Reply from Window Nation - Dallas-Fort Worth
Installer was here to fix a small broken part got it fixed timely and did a great job window works good and just like New installer was very courteous and professional

Reply from Window Nation - Dallas-Fort Worth
We had Window Nations install our entire house with replacement windows and a new fiberglass front door.
The installation crew was fantastic, and the windows and door is of great quality. Window Nations is highly recommended.

Reply from Window Nation - Dallas-Fort Worth
They were helpfull through the whole experience.

Reply from Window Nation - Dallas-Fort Worth
Our salesman Richard DiPaolo was wonderful. He was considerate, professional and followed up on everything. The workers who came to install everything were quick, efficient and walked us through what they were doing in the whole process. They cleaned up everything and were very professional and kind.

Reply from Window Nation - Dallas-Fort Worth

Reply from Window Nation - Dallas-Fort Worth
great job they did install at my house..Always keep me intouch on del.Great windows...DEL. on time..

Reply from Window Nation - Dallas-Fort Worth
Marvin and his crew very professional. Installed and repaired issues that were very much needed. Definitely recommend this crew fir any windows installation.

Reply from Window Nation - Dallas-Fort Worth
The process was quite easy. The sales team does a good job of validating you are truly interested and not just shopping around. We were ready to get new windows so was given our options. The communication during the process was very good.

Reply from Window Nation - Dallas-Fort Worth
Friendly staff & crew, came on time, worked efficiently, finished on time.

Reply from Window Nation - Dallas-Fort Worth
Technicians were courteous and friendly. They explained the process stages and helped clarify expectations. The finished product looks great and have tremendous energy savings immediately for us.

Reply from Window Nation - Dallas-Fort Worth

Reply from Window Nation - Dallas-Fort Worth
Customer friendly and respectful crew, a great teamwork, punctual.

Reply from Window Nation - Dallas-Fort Worth
First off I'd like to say that when we first called Window Nation the customer service was great. The sales guy that came out was also great, he went into details about everything and answered all questions we had. Once we decided to go with Window Nation, we received emails and calls with great customer service. Once everything was said and done they advised that we would get a restaurant gift card. Which I was excited because we are spending so much money we could have dinner on them. Which was not the case, its a card that you can use to get discounts off at different restaurants. Which was a total disappointment. Reason being is no one takes that "gift card discount " or some of the places are closed and no longer in business. Honestly they could have given a Amazon gift card which I would of appreciated more and I know that it could be used. When it came to the installation they called me and gave me a scheduled date and I put that on my calendar, but they ended up coming on a different date and I was not expecting them. Now it could have been that I got the dates wrong on my end as I have a super busy life and I may have forgotten, but I never received an email confirming the date, no call or voicemail reminder. That was a disappointment as I wasn't expecting the installers. We made the best of it when they came. The installation of the windows came out great and I definitely love the new look. Only issue i have is that when they were done installing the windows and left, they left chucks of cement inside the house. I had to go around picking the prices of cement up and in all the rooms as we had the windows installed around the whole house.

Reply from Window Nation - Dallas-Fort Worth
Your sales rep and the installation process. Very professional.

Reply from Window Nation - Dallas-Fort Worth
This was a very difficult installation due to the unique characteristics of the home. They were very professional and skilled in all aspects of the job. Cleaner than when they started. Windows look beautiful.

Reply from Window Nation - Dallas-Fort Worth
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.