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Window Nation - Dallas-Fort Worth Reviews 

151
TrustScore 4.5 out of 5

4.4

2940 N Highway 360, 300, 75050 Grand Prairie, TX, US


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See what reviewers are saying

Rated 5 out of 5 stars

The whole process went very smoothly. Our salesman explained things well and our installers performed perfectly. They were careful to cover floors and items and cleaned up any debris from the installa... See more

Company replied

Rated 5 out of 5 stars

From beginning with Jeremy in sales to installation team and clean up it's been smooth sailing. Large kitchen window and 4 large windows on front completed in one day! Beautiful 😊

Company replied

Rated 1 out of 5 stars

Installer ripped out window alarm sensors from wall. Didn't say anything or install them back. Left windows dirty. Tore up bushes and plants. When contacted operations manager they said it wasn't ther... See more

Company replied

Rated 5 out of 5 stars

It was reassuring to watch this crew install. Considerate of personal things .impeccable clean up..and such attention to detail ie .a perfect caulking job.. feel very satisfied i made the right dec... See more

Company replied


Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Dallas-Fort Worth

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 2940 N Highway 360, 300, 75050, Grand Prairie, TX, United States

  • 972-332-5412
Promotion box for Window Nation - Dallas-Fort Worth

Window Nation

Elevating homes every day

4.4

Excellent

TrustScore 4.5 out of 5

151 reviews

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4.4

All reviews

(151)

3,157 reviews in the last 12 months

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Rated 5 out of 5 stars

Window Nation Experience

Before the installation I had some concern about the potential to have some damage during the removal of the old parts. I was really impressed with the installation of my patio door and one window. They carefully removed the old parts and did an incredibly professional job installing the new ones. I couldn't be happier with the way the job turned out.

September 18, 2025
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Reply from Window Nation - Dallas-Fort Worth

We appreciate you sharing your experience! We're happy to hear that the installation process was professional and careful, especially regarding your initial concerns. It's great to know you're pleased with the final result.

Rated 5 out of 5 stars

The entire experience was great!

The entire experience, from initially contacting Window Nations to final installation was great! Our salesperson was easy to talk to, the communication with various departments during the waiting period between the signing of the agreement and the installation was timely and helpful. I recommend anyone considering an upgrade to their windows contact Window Nations.

September 18, 2025
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Reply from Window Nation - Dallas-Fort Worth

We're happy to hear that you had a great experience, from the initial contact to the final installation. We appreciate you mentioning our team's communication and helpfulness during the process. Thank you for recommending us!

Rated 1 out of 5 stars

was late for the appointed time and…

was late for the appointed time and still did not sufficiently address the storm doors, who on a previous was declared defective by a window nation employee. That was toward the end of 2024.

September 18, 2025
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Reply from Window Nation - Dallas-Fort Worth

We regret that our service and the storm door's defect weren't addressed promptly. We'll investigate the delay and the unresolved issue from 2024 to improve our service.

Rated 5 out of 5 stars

Good work

Good work, Friendly crew and leadership!

September 15, 2025
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Reply from Window Nation - Dallas-Fort Worth

We're glad you found our crew and leadership friendly, and we appreciate your positive feedback regarding our work.

Rated 5 out of 5 stars

The window artisans

Friendly, knowledgeable sell staff willing to listen to my concerns and stepped up to provide concise answers. The installation staff were superb. Very kind, respectful, and detail-oriented, the finished product was a work of beauty. I was shocked by the transformation, but I must say that it was money well - spent. Window Nation rocks, and their employees are the standard bearers of customer service, which has become a waning commodity,

September 2, 2025
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Reply from Window Nation - Dallas-Fort Worth

We're happy to hear that our team provided you with excellent service! It's great to know that you found our staff knowledgeable and that the installation met your expectations. Thank you for sharing your positive experience with us.

Rated 5 out of 5 stars

Salem Al-hussayni

The representatives were professional, informative, and friendly. The work was completed on a timely basis. I’m very satisfied with the company work. I will definitely be using them in the future.

July 28, 2025
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Reply from Window Nation - Dallas-Fort Worth

We're happy to hear that our team was professional, informative, and friendly! It's great to know the work was completed promptly and to your satisfaction. We appreciate your future business.

Rated 5 out of 5 stars

Great Experience

I had Window Nation come out to install two glass sliding doors that replaced two circa 83' wood and glass paned doors and panels. I thought I would miss the old wood and glass doors (they were nice but not heat/cold resistant), But after the installation was complete in my dining and kitchen, I was amazed how my home felt transformed and more modern looking. Least to say no more super hot and super cold coming through the windows. The experience from the salesman to the installers, was all very pleasant. All involved were very professional and took great care in making sure they were installed correctly and that I was satisfied. Thank you!!

September 15, 2025
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Reply from Window Nation - Dallas-Fort Worth

We're glad you enjoyed your experience with the new sliding doors! It's great to hear that the installation process, from sales to installation, was pleasant and professional. We appreciate you sharing how the new doors have transformed your home and improved its energy efficiency. Thank you for your positive feedback!

Rated 5 out of 5 stars

The salesman and the installers were…

The salesman and the installers were great. Would recommend.

September 9, 2025
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Reply from Window Nation - Dallas-Fort Worth

We're glad you enjoyed your experience with the team! Thank you for recommending us; we appreciate your positive feedback very much.

Rated 5 out of 5 stars

Done in a timely manner

September 10, 2025
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Reply from Window Nation - Dallas-Fort Worth

We are happy to know we met your expectations with our prompt service. Thanks!

Rated 5 out of 5 stars

Getting 33 year old windows removed and…

Getting 33 year old windows removed and modern and hopefully energy efficient windows. The next electric bill will show that.

September 9, 2025
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Reply from Window Nation - Dallas-Fort Worth

We're happy to hear that you're getting new, energy-efficient windows! We hope you'll see a difference on your next electric bill. Thanks for sharing your experience.

Rated 5 out of 5 stars

Great Crew

Great crew, prompt and informative, great work

September 6, 2025
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Reply from Window Nation - Dallas-Fort Worth

We're glad you enjoyed your experience with our crew! Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Carlos and his crew did an amazing job…

Carlos and his crew did an amazing job installing my new windows, they cleaned up before they moved on to another window, they even fully cleaned every window inside and out. There were some minor damages to some of the 1x4 boards around some of the windows that I didn't notice until they had already left and he came back and replaced all the damaged boards. I would definitely recommend Window Nation.

August 25, 2025
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Reply from Window Nation - Dallas-Fort Worth

We're happy to hear that the installation team provided such great service. We appreciate you mentioning their attention to detail and the cleanup efforts. It's great to know that we could resolve the minor damage to your satisfaction. Thank you for recommending us!

Rated 5 out of 5 stars

Installers were great

Installers were great. Didn't mind me asking questions. Thorough cleanup when done. Windows look great.

September 3, 2025
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Reply from Window Nation - Dallas-Fort Worth

We're happy to hear that our installers met your expectations! We appreciate you mentioning their thorough cleanup and that they answered your questions. Thanks!

Rated 3 out of 5 stars

Need more updates

1) I feel like my order was forgotten, as I never received any updates until many weeks later when I emailed asking about the status. I texted and emailed Uriah (he gave me both of his contacts), and he never replied.
2) Uriah lied when he told me one of my windows was not eligible for glass replacement only. I was going to get a new window anyway, but the lying had me lose trust in your company. (I had a few other glass replacements done recently, and they said they could’ve done that window.)
3) When trying to make a sale, I was told they’d waive the credit card progressing fee for me, but I had to pay it for my second payment after completion of services.
4) I had to schedule my own permit inspection, even though I paid Window Nation a permit fee and was told it would be taken care of by the installers.

August 28, 2025
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Reply from Window Nation - Dallas-Fort Worth

We appreciate you bringing this to our attention. We're sorry your order updates were delayed and that there was a lack of communication. We'll review the communication issues and the information about the window replacement eligibility to prevent this from happening again.

Rated 5 out of 5 stars

Very pleased with the experience.

The crew worked very efficiently to replace 9 windows. They took the job seriously and there was no evidence left behind. Very nice people.

September 2, 2025
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Reply from Window Nation - Dallas-Fort Worth

We're happy to hear that the team worked efficiently on your window replacement! We appreciate you mentioning their thoroughness and professionalism. Thanks for your feedback!

Rated 5 out of 5 stars

Highly recommend

Good quality, fair pricing and most of all incredible service. Professional through out the process.

August 28, 2025
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Reply from Window Nation - Dallas-Fort Worth

We're happy to hear that you found our quality good and our pricing fair. We appreciate your feedback regarding our professional service. Thank you!

Rated 4 out of 5 stars

There was good communication thru the…

There was good communication thru the whole process from sales to instal. The only down fall was the install crew did not bring window cleaner or paper towels. They went through 2 cans of cleaner and 2 rolls of paper towles. Seem like that should be something a window install crew should keep by the case in their truck.

August 26, 2025
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Reply from Window Nation - Dallas-Fort Worth

We appreciate your feedback and are glad the communication was good. We're sorry the installation crew didn't have enough window cleaner and paper towels. We will address this with our team to ensure they are better prepared in the future. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

Pride in all they do.

Installation crew arrived on time, organized, and ready to go. I was greeted introduced to the team and they gave me a quick overview of their scope of work. Provided me details on potential issues. They did a walk through to make sure of the locations of the windows and the total count. They communicated where they would start and end as well as why. They were experienced, and did a top notch professional job. They worked well as a team and kept me informed along the install period. They laid down cover sheets on the floors as well as over anything in the room that was remotely close to the installation area. They cleaned up after themselves as they went that included a shop vacuum as well as a mop and bucket. Quite impressive in my book. When completed they allowed for a walk through where I was able to ask any questions as well as I operated each an every window. I found one that wasn’t as easily operated as the others and they hand that issue taken care of in 3 minutes. We all stood in the front yard doing high fives and hand shakes. I am very appreciative of the job done and completed. I am all about getting what you paid for and I have very little tolerance for bad customer service or a sloppy job. This crew exceeded my expectations and was on target for what I was told by Nation’s salesman. It’s always good when you can talk the talk and back it up. From the evening sales stepped into my living room to the final clean up after installation, I have every reason to highly recommend Window Natio.
Their Expertise, professionalism, and deep pride, in their work is what you want to see in a company. Clearly this grown and held as a high standard for all departments. Many thanks, and Lead ON!
D. Brown

August 25, 2025
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Reply from Window Nation - Dallas-Fort Worth

We're happy to hear that the installation team's punctuality and organization impressed you. It's great to know that their clear communication, attention to detail, and professional work met your expectations. We appreciate your high recommendation and value your feedback.

Rated 5 out of 5 stars

Professional, knowledgeable, timely

Everyone who was sent to my home were knowledgeable, professional and timely. The windows seem to be very good quality and look great.

August 22, 2025
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Reply from Window Nation - Dallas-Fort Worth

We're happy to hear that our team was knowledgeable, professional, and timely! It's great to know that you feel the windows are good quality and look great. Thanks for your feedback!

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