Installation team came out promptly, worked efficiently as a team, and did a fine job. Mike, the leader, was exceptionally pleasant, helpful, and knowledgeable. The only negatives were: 1) that I... See more
Company replied

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Installation team came out promptly, worked efficiently as a team, and did a fine job. Mike, the leader, was exceptionally pleasant, helpful, and knowledgeable. The only negatives were: 1) that I... See more
Company replied
They were on time, very neat, explained how they were installing the windows, replaced all the rotted wood on the outside, both men were very pleasant. Everything the salesman stated at the time I si... See more
Company replied
The install went very well. The crew installed 12 windows in 1 day, were professional, and left my property in good and clean order. The windows themselves are of decent quality. On occasion the... See more
Company replied
The crew that installed my beautiful new Harvey windows were polite, courteous to our property but most of all they were all skilled carpenters that took their time and did the installation right. The... See more
Company replied
Written by the company
Solve problems by installing solutions.
1070 N Farms Rd, Unit 1, 06492, Wallingford, CT, United States

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Worth talking to Window Nation.
Had 4 windows replaced in May and another 4 this month. A comfortable experience with the WN team. Strongly recommend to the buying public.

Reply from Window Nation - Hartford
Elongated time to have job completion. Wrong windows ordered correct info on order form, malfunctioning door handle, top window is questionable

Reply from Window Nation - Hartford
Our entire experience from start to finish was awesome !!! Our salesman Brandon was great no sales pressure from him. The scheduling team made took care of every detail that needed to be done. The install guys showed up and were friendly, respectful, cleaned as the went and even took their shoes off every time they came in the house. I could not have ask for a more enjoyable experience. Thank you !!!

Reply from Window Nation - Hartford
My installer came when they said they would. He was friendly and professional. The windows were in without scratches or any issues. The windows worked as intended. The installation was good except they used too much calking or silicone. It was over a good amount of window surface and not only the seam. It may have been that they were working fast to beat the storm. The next day I told the installer, and he came back to ensure that all of that corrected. It was!

Reply from Window Nation - Hartford
We absolutely love the windows. Time expected for the order to come in was accurate. Scheduling of both measurements and install was flawless. Installation was great.

Reply from Window Nation - Hartford
We did not receive the windows we ordered. Then had to wait 3 more months for the correct ones to be installed. Some of the screens were not included. Still waiting on a replacement screen for one that came torn. Supposedly this is a problem with the supplier, however this reflects on Window Nation. They are working with us but unfortunately the person we were in contact with is no longer working there.

Reply from Window Nation - Hartford
The crew was outstanding and knowledgeable and worked very well together.

Reply from Window Nation - Hartford
The crew that installed my beautiful new Harvey windows were polite, courteous to our property but most of all they were all skilled carpenters that took their time and did the installation right. Their attention to the fine detail was impressive. Thank you Window Nation you guys are awesome.

Reply from Window Nation - Hartford
The appointment was set and the installers came on time and completed the job professionally. Everything was cleaned up when they were done and they took time to show me just how the windows worked. Great job from beginning to end.

Reply from Window Nation - Hartford
Got wrong windows for vacation rental property bathrooms. No opaque glass that was clearly ordered on contract. Tenants not happy and we will need to take another day off work to meet installers.

Reply from Window Nation - Hartford
When the Tech came to make a repair to one of my screens recently, he noticed another issue with that same screen at that time. He could have easily ignored it and moved on, but, he had the integrity to call it to my attention promising to return and repair it asap.
He returned as promised, the latch is repaired and all is good. Thank you.

Reply from Window Nation - Hartford
Multiple mostakes. Took 5month and three weeks to get it right. Had to contact Attorney General office to file complaint.

Reply from Window Nation - Hartford
After waiting over a week for a response from your service department, my wife started making calls to your company. Finally getting someone to act on our failed inspection. We had a service tech out and he needed to order several new windows. They will ship Oct8th. Started June 10th.

Reply from Window Nation - Hartford

Reply from Window Nation - Hartford
The professional and quick installation of our windows. Workers were careful and respectful. One window was wrong only took 3 months to remedy.

Reply from Window Nation - Hartford
From the moment they show up, they are very professional and I had an awesome experience dealing with them. They are very nice people to work with and they did an amazing job and I love the window. And in the future, if I need to replace any window, I definitely contact window Nation. Thank you so much!!Kim

Reply from Window Nation - Hartford
The work was estimated to take two days, but they completed it in 1. The installers were very courteous.

Reply from Window Nation - Hartford
I would recommend Window Nation to anyone that needs window replacement. Not only did they do a Great job but also gave us options on how our new Bay Window would look. The also got rid of the hornets that were trying to start a nest. I couldn't be happier with the work..

Reply from Window Nation - Hartford
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