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Window Nation - Hartford Reviews 

133
TrustScore 4 out of 5

4.2

1070 N Farms Rd, Unit 1, 06492 Wallingford, CT, US


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See what reviewers are saying

Rated 5 out of 5 stars

Installation team came out promptly, worked efficiently as a team, and did a fine job. Mike, the leader, was exceptionally pleasant, helpful, and knowledgeable. The only negatives were: 1) that I... See more

Company replied

Rated 5 out of 5 stars

They were on time, very neat, explained how they were installing the windows, replaced all the rotted wood on the outside, both men were very pleasant. Everything the salesman stated at the time I si... See more

Company replied

Rated 4 out of 5 stars

The install went very well. The crew installed 12 windows in 1 day, were professional, and left my property in good and clean order. The windows themselves are of decent quality. On occasion the... See more

Company replied

Rated 5 out of 5 stars

The crew that installed my beautiful new Harvey windows were polite, courteous to our property but most of all they were all skilled carpenters that took their time and did the installation right. The... See more

Company replied


Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Hartford

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 1070 N Farms Rd, Unit 1, 06492, Wallingford, CT, United States

  • 475-253-0015
Promotion box for Window Nation - Hartford

Window Nation

Elevating homes every day

4.2

Great

TrustScore 4 out of 5

133 reviews

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4.2

All reviews

(133)

3,878 reviews in the last 12 months

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Rated 5 out of 5 stars

Worth talking to Window Nation.

Worth talking to Window Nation.

Had 4 windows replaced in May and another 4 this month. A comfortable experience with the WN team. Strongly recommend to the buying public.

September 19, 2025
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Reply from Window Nation - Hartford

We're happy to hear that you had a comfortable experience with our team! Thank you for recommending us; we appreciate your positive feedback on your window replacement project.

Rated 2 out of 5 stars

Elongated time to have job completion

Elongated time to have job completion. Wrong windows ordered correct info on order form, malfunctioning door handle, top window is questionable

September 15, 2025
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Reply from Window Nation - Hartford

We appreciate your feedback and apologize for the delays, incorrect windows, and door handle issue. We'll review your order and window installation.

Rated 5 out of 5 stars

Our entire experience from start to…

Our entire experience from start to finish was awesome !!! Our salesman Brandon was great no sales pressure from him. The scheduling team made took care of every detail that needed to be done. The install guys showed up and were friendly, respectful, cleaned as the went and even took their shoes off every time they came in the house. I could not have ask for a more enjoyable experience. Thank you !!!

September 15, 2025
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Reply from Window Nation - Hartford

We're happy to hear that you had such an awesome experience! It's great to know that our team's dedication to a smooth, respectful process made your experience so enjoyable. Thank you for your positive feedback!

Rated 4 out of 5 stars

My installer came when they said they…

My installer came when they said they would. He was friendly and professional. The windows were in without scratches or any issues. The windows worked as intended. The installation was good except they used too much calking or silicone. It was over a good amount of window surface and not only the seam. It may have been that they were working fast to beat the storm. The next day I told the installer, and he came back to ensure that all of that corrected. It was!

September 9, 2025
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Reply from Window Nation - Hartford

We appreciate you sharing your experience. We're glad the installation was successful and the installer promptly corrected the caulking. Thank you for your feedback!

Rated 4 out of 5 stars

Good

No comment at all

September 8, 2025
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Reply from Window Nation - Hartford

We appreciate your feedback and are glad that you had a good experience with our services.

Rated 5 out of 5 stars

We absolutely love the windows

We absolutely love the windows. Time expected for the order to come in was accurate. Scheduling of both measurements and install was flawless. Installation was great.

July 28, 2025
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Reply from Window Nation - Hartford

We're happy to hear that you love the windows and that the order and installation process was flawless. We appreciate your positive feedback and thank you for sharing.

Rated 5 out of 5 stars

Great experience

On time, as advertised

September 9, 2025
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Reply from Window Nation - Hartford

We're happy our service met your expectations, and we appreciate your positive feedback very much.

Rated 3 out of 5 stars

We did not receive the windows we…

We did not receive the windows we ordered. Then had to wait 3 more months for the correct ones to be installed. Some of the screens were not included. Still waiting on a replacement screen for one that came torn. Supposedly this is a problem with the supplier, however this reflects on Window Nation. They are working with us but unfortunately the person we were in contact with is no longer working there.

September 8, 2025
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Reply from Window Nation - Hartford

We regret that you did not receive the correct windows initially and experienced delays. We're also sorry about the missing and damaged screens, and the change in contact. We are working to resolve these issues. Thank you for your feedback.

Rated 5 out of 5 stars

The crew was outstanding and…

The crew was outstanding and knowledgeable and worked very well together.

September 3, 2025
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Reply from Window Nation - Hartford

We're happy to hear that our crew's knowledge and teamwork stood out to you. Thank you for your positive feedback and kind words.

Rated 5 out of 5 stars

The crew that installed my beautiful…

The crew that installed my beautiful new Harvey windows were polite, courteous to our property but most of all they were all skilled carpenters that took their time and did the installation right. Their attention to the fine detail was impressive. Thank you Window Nation you guys are awesome.

September 3, 2025
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Reply from Window Nation - Hartford

We're happy to hear that the installation crew was polite and courteous. It's great to know they were skilled carpenters who paid attention to detail during the Harvey window installation. Thank you for your positive feedback.

Rated 5 out of 5 stars

Great job!

The appointment was set and the installers came on time and completed the job professionally. Everything was cleaned up when they were done and they took time to show me just how the windows worked. Great job from beginning to end.

September 2, 2025
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Reply from Window Nation - Hartford

We're happy to hear that the installation was completed professionally and on time. It's great to know that our team took the time to explain the window operations and cleaned up thoroughly. Thank you for your positive feedback!

Rated 2 out of 5 stars

Got wrong windows for vacation rental…

Got wrong windows for vacation rental property bathrooms. No opaque glass that was clearly ordered on contract. Tenants not happy and we will need to take another day off work to meet installers.

August 29, 2025
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Reply from Window Nation - Hartford

We regret the incorrect windows were delivered for your rental. We know this is frustrating for tenants, and that rescheduling installation impacts your time. We'll look into this. Thanks for your feedback.

Rated 5 out of 5 stars

When the Tech came to make a repair to…

When the Tech came to make a repair to one of my screens recently, he noticed another issue with that same screen at that time. He could have easily ignored it and moved on, but, he had the integrity to call it to my attention promising to return and repair it asap.
He returned as promised, the latch is repaired and all is good. Thank you.

August 26, 2025
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Reply from Window Nation - Hartford

We appreciate you sharing your experience. We're happy to hear that our technician demonstrated integrity by identifying and promptly repairing the additional issue with your screen. Thank you for your positive feedback!

Rated 1 out of 5 stars

Multiple mistakes

Multiple mostakes. Took 5month and three weeks to get it right. Had to contact Attorney General office to file complaint.

August 26, 2025
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Reply from Window Nation - Hartford

We appreciate your honest feedback. We are saddened to hear that your experience did not meet your expectations. We will use this as an opportunity to grow, as well as better our teams and practices. If there is anything we can do to assist you further or change your mind, please give us a call at 866-217-9582 or email us at cs@windownation.com.

Rated 1 out of 5 stars

Customer service

After waiting over a week for a response from your service department, my wife started making calls to your company. Finally getting someone to act on our failed inspection. We had a service tech out and he needed to order several new windows. They will ship Oct8th. Started June 10th.

August 21, 2025
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Reply from Window Nation - Hartford

We regret to hear about the delay in response from our service department and the prolonged time to address your failed inspection. We appreciate your patience and have taken note of your concerns so we can improve our responsiveness.

Rated 5 out of 5 stars

NEW AND MUCH IMPROVED

On time, professional, clean and very knowledgeable.

August 21, 2025
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Reply from Window Nation - Hartford

We're happy to hear that you had a positive experience with our prompt and professional service. Thank you for your feedback!

Rated 5 out of 5 stars

The professional and quick installation…

The professional and quick installation of our windows. Workers were careful and respectful. One window was wrong only took 3 months to remedy.

August 20, 2025
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Reply from Window Nation - Hartford

We're glad you appreciated the careful and quick window installation. We regret that one window was incorrect and the time it took to correct. Thank you for your review.

Rated 5 out of 5 stars

From the moment they show up

From the moment they show up, they are very professional and I had an awesome experience dealing with them. They are very nice people to work with and they did an amazing job and I love the window. And in the future, if I need to replace any window, I definitely contact window Nation. Thank you so much!!Kim

August 15, 2025
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Reply from Window Nation - Hartford

We're happy to hear that you had an awesome experience with our team! It's great to know that you found them professional and nice to work with, and that you love the window. Thank you for your positive feedback and future consideration!

Rated 5 out of 5 stars

The work was estimated to take two…

The work was estimated to take two days, but they completed it in 1. The installers were very courteous.

August 15, 2025
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Reply from Window Nation - Hartford

We're happy to hear that the installation was completed in one day and that our installers were courteous. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Great work by Window Nation

I would recommend Window Nation to anyone that needs window replacement. Not only did they do a Great job but also gave us options on how our new Bay Window would look. The also got rid of the hornets that were trying to start a nest. I couldn't be happier with the work..

August 12, 2025
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Reply from Window Nation - Hartford

We're happy to hear that you had a great experience with our window replacement services. It's wonderful that we could provide options for your new bay window and take care of those pesky hornets. Thank you for sharing your positive feedback!

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