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Window Nation - Hartford Reviews 

133
TrustScore 4 out of 5

4.2

1070 N Farms Rd, Unit 1, 06492 Wallingford, CT, US


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Rated 5 out of 5 stars

Installation team came out promptly, worked efficiently as a team, and did a fine job. Mike, the leader, was exceptionally pleasant, helpful, and knowledgeable. The only negatives were: 1) that I... See more

Company replied

Rated 5 out of 5 stars

They were on time, very neat, explained how they were installing the windows, replaced all the rotted wood on the outside, both men were very pleasant. Everything the salesman stated at the time I si... See more

Company replied

Rated 4 out of 5 stars

The install went very well. The crew installed 12 windows in 1 day, were professional, and left my property in good and clean order. The windows themselves are of decent quality. On occasion the... See more

Company replied

Rated 5 out of 5 stars

The crew that installed my beautiful new Harvey windows were polite, courteous to our property but most of all they were all skilled carpenters that took their time and did the installation right. The... See more

Company replied


Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Hartford

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 1070 N Farms Rd, Unit 1, 06492, Wallingford, CT, United States

  • 475-253-0015
Promotion box for Window Nation - Hartford

Window Nation

Elevating homes every day

4.2

Great

TrustScore 4 out of 5

133 reviews

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4.2

All reviews

(133)

3,859 reviews in the last 12 months

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Rated 5 out of 5 stars

The experience was great because the…

The experience was great because the installers worked so well together and they were very respectful of my home. The windows are beautiful.

August 11, 2025
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Reply from Window Nation - Hartford

We're delighted that you had a great experience with our installation team. It's wonderful to hear they were respectful of your home, and that you find the windows beautiful! Thanks for your feedback.

Rated 5 out of 5 stars
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Reply from Window Nation - Hartford

We are happy to hear that you had a great installation experience. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

The job was performed quickly and…

The job was performed quickly and correctly
Staff was courteous and very professional

August 11, 2025
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Reply from Window Nation - Hartford

We're happy the job was completed promptly and accurately. We appreciate you noting the staff's courteous and professional demeanor. Thank you for your feedback!

Rated 5 out of 5 stars

Great Experience from Sale to Install

Very informative sales experience. Installation was completed in one day, done professionally and the areas were cleaned up well. We are loving the new windows!

August 5, 2025
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Reply from Window Nation - Hartford

We're happy to hear that the sales experience was informative and the installation was professional. It's great to know you are loving the new windows. Thank you for your positive feedback!

Rated 5 out of 5 stars

Sliding door & window latches

Mike did a great job resolving the issues he could and will follow up on the outstanding lssues

August 5, 2025
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Reply from Window Nation - Hartford

We're happy to hear that the issues were addressed effectively. We appreciate your positive feedback and will follow up on the remaining items.

Rated 5 out of 5 stars

The process was drama free

The process was drama free. Education on windows, communication leading up to date of install was spot on. The day of installation went drama free. The gentlemen doing the installation were kind, polite and did a great job cleaning up. Thank you and i will be recommending Window Nation.

August 5, 2025
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Reply from Window Nation - Hartford

We're happy to hear that the window process was drama-free! It's great to know that you were educated on the windows and that our communication was spot on. We appreciate you mentioning the installation team's kindness and thorough cleanup. Thank you for recommending us!

Rated 5 out of 5 stars

Excellent product totally professional installers

Excellent product. Installers could not have been more professional and efficient. Twelve windows and one entry door replaced in one day. Installers left the house as clean as they found it.
Absolutely beautiful windows and door. I could not have been happier.

August 4, 2025
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Reply from Window Nation - Hartford

We're happy to hear that you are pleased with the product and the installation process. It's great to know that our team was professional, efficient, and tidy while installing your new windows and door. Thank you for your positive feedback.

Rated 5 out of 5 stars

The gentlemen that installed the…

The gentlemen that installed the windows were wonderful. They worked non stop and were very caring and polite with us and helped us move some light furniture atound

July 31, 2025
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Reply from Window Nation - Hartford

We're happy to hear that the installation team was so helpful! We appreciate your kind words regarding their non-stop work, caring attitude, and politeness. Thank you for sharing your positive experience.

Rated 5 out of 5 stars

The three installers arrived early

The three installers arrived early, worked like machines to install the new slider door, cleaned up afterwards, and finished the job in a timely manner. I am so pleased with the results.

July 31, 2025
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Reply from Window Nation - Hartford

We're so pleased to hear that the installation team was efficient and thorough, and that you are happy with your new slider door. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

The men that came were very polite and…

The men that came were very polite and informed me on everything they were doing

July 29, 2025
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Reply from Window Nation - Hartford

We're happy to hear that our team was polite and informative. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Communication was tiWell Done!mely and clear

Communication was timely and clear. The service rep arrived on time, was friendly, and was very efficient in dealing with the repair.

August 1, 2025
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Reply from Window Nation - Hartford

We're happy to hear that our communication was clear and timely and that the service was efficient and friendly. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Fast, easy, efficient, meticulous

From start to finish I have had such a smooth and easy experience. The install team did a great job and were very thorough. We only did the windows that needed immediate attention for now but will be using window nation for the rest of them when the time comes! Highly recommend

July 21, 2025
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Reply from Window Nation - Hartford

We're happy to hear that you had a smooth and easy experience! It's great to know our install team was thorough. We appreciate your recommendation and look forward to assisting you with the rest of your windows in the future.

Rated 2 out of 5 stars

The job was started onJune2,2025 and…

The job was started onJune2,2025 and the windows are as promised, except one of the screens was missing. I got an email on June 6 saying the screen would be in stock by July 12. Then on June 23 I got another email saying the screen would be in by July 16. Finally, I got a call around that time to schedule the installation of the screen on July 29. It was done today.
Now I have to have the building inspection completed on August first. I am happy this is almost done, but I want my contract date to start on August 1,2025, not June 22, 2025 as my account statement reads.

My last screen was installed and the job is now almost complete. The local building inspector failed the inspection back on June 30, 2025. He claimed no one was home, but I saw his car in the driveway and went to the door but he was already gone!
Neither the town nor W-N ever contacted me to tell me of the failure and I only found out yesterday after calling the Stratford building dept. I re-scheduled the inspection for Aug. 1, at 7-8am. I also attempted to call the Service Finance Company but the phone number I have is only automated to make payments. Next, I called W-N customer service and spoke to someone about changing the start date, and ending date, on the no interest loan as the job is still not complete. I was told I would receive a phone call, but so far I have not. I have tried to find a general phone number for the loan company on the internet but without success.

July 29, 2025
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Reply from Window Nation - Hartford

Hello, we are disappointed to hear that your experience has been less than the 5-stars we strive for. We have located your account, and per the notes, management has already been notified. We understand your frustration and appreciate your patience in the interim while we work on correcting this for you. If you have any further questions or concerns, please give us a call at 866-217-9582 or email us at cs@windownation.com.

Rated 4 out of 5 stars

Some of the window sills were married…

Some of the window sills were married during installation.

July 29, 2025
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Reply from Window Nation - Hartford

We appreciate you taking the time to give us your honest feedback. We're happy to hear that you were satisfied with your overall experience. If you ever have questions or concerns, please don't hesitate to reach out to us. Have a great day!

Rated 3 out of 5 stars

review

the salesperson could have been more diligent and knowledgeable when answering questions.
Installation went well installers could have shown a little more attention to detail when removing old windows but did a very good job with the installation.

July 29, 2025
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Reply from Window Nation - Hartford

We appreciate you taking the time to give us your honest feedback. We're happy to hear that overall you were satisfied with your experience, if you ever have questions or concerns please don't hesitate to reach out to us. Have a great day!

Rated 5 out of 5 stars

Replacement screens. The new flex screens had small gaps in…

The new flex screens had small gaps in the corners. Customer service was excellent and quickly handled my claim. When the screens came in, the technician was very efficient and knowledgeable and did the replacements quickly. A personable fellow with great customer service!

July 24, 2025
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Reply from Window Nation - Hartford

We're glad you enjoyed your experience. We appreciate your feedback regarding the gaps and are happy that our customer service team resolved your issue quickly. We are also happy the technician was efficient and knowledgeable. Thank you!

Rated 5 out of 5 stars

The tech Mike that came to install my…

The tech Mike that came to install my screens was very professional and personable

July 25, 2025
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Reply from Window Nation - Hartford

We're happy to hear that the installation was professional and personable. Thank you for sharing your positive experience with us!

Rated 3 out of 5 stars

I recently had some windows installed…

I recently had some windows installed in May, and initially they weren't the correct sashes that I paid for. No biggie, they installed the frames and would replace the sashes at a later date.
Two months later when the replacement sashes arrived there was no proper labelling on the sashes that confirmed that they were the appropriate ones. It appears that the actual labels were torn off which left me very suspicious and not confident at all.
While overall my new installations came out looking nice, I really wish that Window Nation got my order right the first time. If they had-- my review would have been higher-- but since I still am trying to get the right sashes installed this review gets taken down a notch.
Oh and they also messed up my order of screens...twice.
Great looking windows, botched order.

July 24, 2025
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Reply from Window Nation - Hartford

We appreciate your honest feedback and that you were happy with the windows once the installation was complete. However, we regret to hear that your overall installation experience did not meet your expectations or ours. We will use this as an opportunity to grow and better our teams and practices moving forward.

Rated 5 out of 5 stars

They were on time

They were on time, friendly and professional.

July 22, 2025
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Reply from Window Nation - Hartford

We're glad you enjoyed your experience with us! Thank you for your positive feedback regarding our team's professionalism.

Rated 2 out of 5 stars

One window cracked in two places

One window cracked in two places. Another has a gouge in it with white vinyl showing. Installer tried to color it but not good. Waiting on resolution. Took a few attempts to get someone to acknowledge defects. Also no follow up as to installation. They just showed up despite being told would get call day before for time window and installer would call when on way. Nope

July 21, 2025
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Reply from Window Nation - Hartford

Hello, we're deeply saddened to hear that your experience with us didn't meet your expectations. We always strive to provide 5-star service to all of our customers, but occasionally we do fall short. According to our records, we currently have an open service to address your concerns, we appreciate your patience in the interim while we work to resolve this for you. If you have any further questions or concerns please don't hesitate to call or email us.

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