Banner for Window Nation - Maryland & DC

Window Nation - Maryland & DC Reviews 

240
TrustScore 4.5 out of 5

4.4

871 Cromwell Park Drive, 21601 Glen Burnie, MD, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The two-man staff did our 5 windows in one morning with no mess left and a short though comprehensive and clear out-briefing. The manner of the senior partner was professional yet friendly.

Company replied

Rated 5 out of 5 stars

The sales rep was competent and pleasant; the scheduler was proficient and flexible; the installers were excellent and polite. In other words, from start to finish, Window Nation was excellent! I'm... See more

Company replied

Rated 1 out of 5 stars

Scheduled an in-home estimate with Window Nation for 7 PM and they completely no-showed—no call, no text, nothing. Took time out of my evening for this and got zero communication or respect for my tim... See more

Company replied

Rated 4 out of 5 stars

Contractors did good work. They didn't really explain much, just showed up, knocked out the work, and left. They were mostly clean, but I found some trash and construction debris around my property... See more

Company replied


Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Maryland & DC

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 871 Cromwell Park Drive, 21601, Glen Burnie, MD, United States

  • 410-766-8488
Promotion box for Window Nation - Maryland & DC

Window Nation

Elevating homes every day

4.4

Excellent

TrustScore 4.5 out of 5

240 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(240)

3,870 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Louis and his co worker were very…

Louis and his co worker were very professional They did a wonderful job. They cleaned up everything after they finished. My windows so pretty I don’t want to put up curtains. LOL YES 5 stars. I would recommend

November 3, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

We're happy to hear that you had a wonderful experience with our team! We appreciate your positive feedback and are so glad you are pleased with your clean windows. Thank you for recommending our services!

Rated 5 out of 5 stars

Wonderful Installation Crew

Installers were on time. They had to take down some hardware way above my head very high along the wall - too high for me to do myself - and replace it after the windows were installed. I really appreciate their generosity is doing that for me. They also made sure there were no smudges on the glass after installation and cleaned up the windows that I saw still had some smudges. I really appreciated their generosity patience they demonstrated as we identified then eliminated those smudges!

They did not leave any mess inside the house or outside the house , as they spent time to leave the area cleaner then when they showed up!!

Thanks Window Nation!!!

November 3, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

We're happy to hear that the installation team was punctual and helpful with the hardware. We appreciate you acknowledging their patience and thoroughness in ensuring spotless windows and a clean environment. Thank you for your positive feedback!

Rated 5 out of 5 stars

Very respectable employees and great…

Very respectable employees and great work ethic. Nice job on completion though all work.

October 28, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

We appreciate that you found our employees respectable with a great work ethic, and are pleased with the completed work. Thanks!

Rated 5 out of 5 stars

Constant communication with regards to…

Constant communication with regards to schedule and process. Extremely easy to work with and timely with regards to delivery.

October 31, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

We're happy to hear that our communication and timely delivery made your experience easy. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Professional technician…

Technician was professional and friendly. Replacement window installed quickly.

October 30, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

We're glad you enjoyed your experience. It's great to hear the technician was professional and the window was installed quickly. Thank you!

Rated 3 out of 5 stars

Like the windows, concerned regarding company response to issues and future service issues

I am very pleased with the windows. My sales representative, Tia, told me she was brought in from another state to assist during a busy sales time. She was pleasant, very knowledgeable of the product, and very prompt to respond during the sales negotiations. Since my initial interaction with her there have been multiple issues with communication within the company. After I signed my contract, I received multiple emails from another representative stating I needed to sign the contract. When I attempted to contact that individual, emails were never answered. When I reached via phone, communications with customer service were difficult as it was very difficult to understand the phone representative. Multiple calls were answered by individuals with very strong accents and difficult to understand. I needed to have them spell out their responses. Phone messages left with customer service were unanswered. After a few days, I got a call from my sales representative who had moved on to another state. She informed me I needed to reach out to her for communications. I was told from a family member that communication within this company was very poor and concerns post installation go unanswered. The instal process was done on a rainy day. The crew was friendly, but I believe only 1 individual spoke English. While rearranging my house after instal, I found trash in a couple rooms and cut my foot on a piece of metal on my living room floor. The shutter plugs sent with the job were not the color of my shutters. My house was without shutters for 2 weeks. When the windows were installed, Edwin stated he was done and needed complete payment before he could leave. I needed to contact John Bolinni, the project manager, to let him know I would not submit final payment until the project was complete and my shutters were replaced. He told me to pay 80% of the final installment which I did. I have made my final payment but am concerned about my warranty in case I have issues to be addressed in the future. Very difficult to get in contact with individuals at this company. Who should I contact in the future for issues? Please respond.

October 27, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

We appreciate you sharing your experience and are glad you were pleased with your sales representative. We regret to hear about the communication issues, the installation process, and the shutter plugs. We'll address these concerns internally to improve our service. For future warranty issues, please contact our customer service department.

Rated 5 out of 5 stars

Final Installation looks great

Initially there were challenges with the installation. However, the final product looks really good. The installers were professional and courteous.

October 27, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

We're happy to hear that the final product looks really good! We appreciate your feedback regarding the professional and courteous installers, and we regret the initial challenges.

Rated 5 out of 5 stars

Absolutely satisfied!

Sam swann from the start to finish was amazing and so helpful!
The installers were professional and cleaned up everything.

My windows, from the framing to the glass were wonderful quality and beautiful.
I would use them again for all of my window needs

October 28, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

We're happy to hear that you had such a positive experience! It's wonderful to know that you found our team helpful and professional, and that you are pleased with the quality and beauty of your new windows. Thank you for your recommendation!

Rated 5 out of 5 stars

Logan Leasure was an amazing sales rep…

Logan Leasure was an amazing sales rep and really made me feel comfortable with this purchase. He explained everything thoroughly and I will definitely recommend him in the future.

October 28, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

We're happy to hear that you felt comfortable with your purchase. It's great to know the sales rep thoroughly explained everything. We appreciate your recommendation!

Rated 5 out of 5 stars

Sales staff was very knowledgeable

Sales staff was very knowledgeable.
Install staff was very efficient and did great job.

October 23, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

We're happy to hear that our sales staff was knowledgeable and our install staff was efficient. We appreciate your positive feedback!

Rated 5 out of 5 stars

They did a really good job installing…

They did a really good job installing the windows. There was only one little issue with the caulking and he fix that right away when I said something.

October 26, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

We're happy to hear that the window installation was done well. We appreciate you letting us know about the caulking, and we're glad we could fix it quickly for you.

Rated 5 out of 5 stars

Happy customer

Salesman was knowledgeable. Product is good. Installation was clean, quick, and extremely well done!!

October 16, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

We're happy to hear that our product and installation met your expectations. It's great to know the salesperson was helpful. Thank you for your feedback!

Rated 5 out of 5 stars

The Installation of my windows was…

The Installation of my windows was smooth and the installers were friendly!

October 20, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

We're happy to hear that your window installation went smoothly and that our installers were friendly. Thank you for your positive feedback!

Rated 5 out of 5 stars

Fast

Fast, professional instat

October 24, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

Thank you for your kind words and this wonderful review! We always strive to deliver excellent customer service and we're thrilled to hear this was your experience. Have a great day!

Rated 5 out of 5 stars

Happy Home Owners!!

Window nation did the best job on our new window install. They were very thorough and communicative thru the entire process. The gentleman who came to install were on time and did a great job making sure the areas were cleaner than when they got there. We are very happy and will gladly recommend Window Nation to all of our friend and family!! ❤️

October 21, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

We're happy to hear that your window installation was a success! It's great to know that our team was thorough, communicative, and left your areas clean. We appreciate you recommending us to your friends and family.

Rated 5 out of 5 stars

On time

On time,
efficient,
quality work

October 23, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

We're glad our work met your expectations with timely and efficient quality. Thanks!

Rated 4 out of 5 stars

Good but,

Window install was perfect with a courteous and professional crew. However, the sales pitch at time of estimate was upsetting and frustrating. We were told quote was only good at that time, therefore no time to compare prices. We felt pressured and hate that Window Nation uses this sales tactic. Guess they have to have the upper hand. Be prepared when a salesman comes to your home!

October 20, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

We're glad the installation was perfect and the crew professional. We regret you felt pressured by the sales approach and appreciate your feedback. We'll review our sales practices to ensure a better customer experience. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

The installers were very nice and got…

The installers were very nice and got to work right away. The job they did is beautiful. I am very happy with my new windows.

October 22, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

We're happy to hear that the installation went smoothly and that you are pleased with your new windows. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Professional!

October 22, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

Thank you for taking the time to let us know how we did! If you have any further questions, please give us a call. We're always happy to help!

Rated 5 out of 5 stars

Everything was excellent from the sales…

Everything was excellent from the sales process, measurements all the way through to the installation. Very strong communications.

October 21, 2025
Window Nation - Maryland & DC logo

Reply from Window Nation - Maryland & DC

We're happy to hear that the sales process, measurements, and installation met your expectations. We appreciate your recognition of our strong communications. Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look