These folks have been terrific, given it has taken nearly 6 months to get windows installed that weren’t already damaged. We ordered 22 windows and half of them (11) showed up with compromised seals.... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
These folks have been terrific, given it has taken nearly 6 months to get windows installed that weren’t already damaged. We ordered 22 windows and half of them (11) showed up with compromised seals.... See more
Company replied
Two week delay on our doors and 1 trim piece missing so front door will not have any trim for 4 weeks while we wait for trim to arrive. Door knobs were supposed to be silver, but we didn't catch this... See more
Company replied
Great communication throughout the process. Installers were prompt and professional and did a great job cleaning up. There was a little bit of confusion regarding the wood panels Installed around.... See more
Company replied
Peter's team was very careful of the flower beds. They were very efficient at removing the siding and taking out the windows. They were very careful and knowledgeable about putting in the new windows... See more
Company replied
Written by the company
Solve problems by installing solutions.
18474 NE Sandy Blvd, 97230, Portland, OR, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication throughout the process. Installers were prompt and professional and did a great job cleaning up.
There was a little bit of confusion regarding the wood panels Installed around. the windows. I thought they would be painted( finished ) and they were only primed.

Reply from Window Nation - Portland
They guy's that came out we're very helpful with explaining the process and communication. They also told me about other things that we now need to look into fixing. They cleaned up. Everything looks so nice. Went over other windows need to be replaced This is where we will be going.

Reply from Window Nation - Portland
Even though it took longer than expected, they completed the work efficiently and to our specifications.

Reply from Window Nation - Portland

Reply from Window Nation - Portland
We were very satisfied with the product and our window installers were awesome. They were on time and got it done in 1 day instead of 2 days and they did it in the rain. They cleaned the job site, cleaned our new windows and very kind to us, and all the guys worked good together,,
Thank You

Reply from Window Nation - Portland

Reply from Window Nation - Portland
We were referred to window nation by friends who used them. So far we are very satisfied with the install and products. We are looking forward to the energy savings the new windows are specd to provide.

Reply from Window Nation - Portland
Quick and easy install. Team worked well with my HOA and helped me choose a style that matched community requirements.

Reply from Window Nation - Portland
Communication with me and updating step by step

Reply from Window Nation - Portland
These folks have been terrific, given it has taken nearly 6 months to get windows installed that weren’t already damaged. We ordered 22 windows and half of them (11) showed up with compromised seals. Window Nation worked hard to get new windows made and installed with no charge to us. A few windows are still having issues that haven’t been addressed yet, but they’re working hard to make everything right. The lifetime warranty makes any repairs needed free of charge to us, so I really enjoy working with a company who’s focused on their customers happiness. Even through manufacturing defects and headaches.

Reply from Window Nation - Portland
The original contact was good and the company's salesperson was exceptional. The wait for the windows was reasonable and making an appointment was simple. The windows are now in the installers were courteous and efficient. The windows are beautiful and I am glad I made the decision to do this even though many people tell me I paid too much. My issue is with the finish work. The windows are 3 front so it was necessary to use wood strips to to tie three together, unfortunately the crew used black nails to put white boards up and they did not fill the nail holes. Also the wood strips were partially painted on the front but not the sides. I called the company and they sent a employee out to check on the issue. I told him I would like to have the job finished, he said it is, we do not paint the trim our job is done. I am 78 years old and after spending $6,600 dollars I don't think I'm being unreasonable to feel I should not have to paint the trim myself. When did it become common place for companies to feel that the customers expectations were no longer important to satisfy.

Reply from Window Nation - Portland
I was very happy with the presentation and the installers but now realize I agreed to the caulking outside of window when maybe I should’ve asked more questions. At the time, I felt it was ok but now wonder if it will hold up for a seal as time goes by.

Reply from Window Nation - Portland
Company installed window that was not rated as highly for less solar heat transfer. Company is not wanting to replace and put in correct window.

Reply from Window Nation - Portland
excellent windows , great service, and Dani Tofte was a terrific rep.

Reply from Window Nation - Portland
They got out windows and our door done in a day, great service awesome. I would definitely recommend to others, and am very happy with the work that was done. Clean and efficient.

Reply from Window Nation - Portland
Worst experience ever! Damaged my walls since they installed from the inside instead of outside. Cut thru one of my house wires and shorted out part of my house. Worst caulking job i have ever seen. I will not be using them for my other 15 windows. Hired a contractor to fix everything they did.

Reply from Window Nation - Portland
They did what they said they would. The windows look good, they work, no problems.

Reply from Window Nation - Portland
The process of getting windows was smooth and effortless. Each salesperson, project coordinator, and installation crew were courteous, thoughtful, and professional. They each were open in communication and answered our questions with diligence.

Reply from Window Nation - Portland
I'm very happy with the affordability and professionalism from Window Nation.

Reply from Window Nation - Portland
Although the original window order was incorrect WN and installers were efficient to get things corrected. WN called immediately to verify issues and has been very responsive. Final resolution is pending but looking really good on their followup. No-one wants to deal with mess-ups but the follow-up is key.

Reply from Window Nation - Portland
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.