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Window Nation - Raleigh Reviews 

65
TrustScore 4.5 out of 5

4.5

740 Merritt Capital Drive, Suite 111, 27587 Wake Forest, NC, US


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See what reviewers are saying

Rated 5 out of 5 stars

Overall, everything was great! We love our new windows and the installers were excellent. There was a bit of a language barrier but it certainly wasn't a show stopper. I would definitely order more... See more

Company replied

Rated 4 out of 5 stars

It was hard to get a hard date for the work to begin. We were delayed twice after we had removed our blinds and were ready for work to begin. Finally, I spoke to a gentleman named Chris who took res... See more

Company replied

Rated 2 out of 5 stars

Started off so well with a very flexible salesperson and from there just went downhill. Work was promised (and quoted and paid for) that wasn’t possible, spec changes were made without consulting us (... See more

Company replied

Rated 5 out of 5 stars

Great experience with Brian Martinez explaining the various options and answering my questions so I felt confident in the choices I made. Installation with Mauricio and his team was amazing. They we... See more

Company replied


Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Raleigh

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 740 Merritt Capital Drive, Suite 111, 27587, Wake Forest, NC, United States

  • 919-727-4140
Promotion box for Window Nation - Raleigh

Window Nation

Elevating homes every day

4.5

Excellent

TrustScore 4.5 out of 5

65 reviews

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4.5

All reviews

(65)

3,758 reviews in the last 12 months

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Rated 5 out of 5 stars

The experience was great from start to…

The experience was great from start to finish. This includes telephone conversations and planning and the folks that y’all sent out to do the work. We’re very client first oriented and professional thank you so much.

October 28, 2025
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Reply from Window Nation - Raleigh

We're happy to hear that your experience, from planning to completion, was great! It is wonderful to know that our client-first approach resonated with you. Thank you so much for your positive feedback.

Rated 4 out of 5 stars

Everything was great

Everything was great. With the exception of one window not fitting. It was due to measurement fellow/factory/or crew. One window not right. They will be coming back to re-install correct window. Other than that, quick and efficient on install and clean up.
Thank you window nation!

October 24, 2025
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Reply from Window Nation - Raleigh

We appreciate your feedback and are happy to hear that overall, the installation was quick and efficient. We regret that one window didn't fit correctly, and we're already working to reinstall the correct one for you. Thank you!

Rated 4 out of 5 stars

The 2 service guys came on time

The 2 service guys came on time. Although I didn't get contacted 30 minutes before, like I was told. They were professional, although their English wasn't that good.

October 28, 2025
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Reply from Window Nation - Raleigh

We appreciate your feedback. We're glad the service was professional and on time. We apologize for the missed call and any language difficulties. We'll address these concerns.

Rated 2 out of 5 stars

My wife and i had some problems during install

My wife and i had some problems during install day and the amount of time to fix these problems was fairly long. We had windows installed in May of this year. Yesterday we had a Tech visit to complete the problems. This was the fourth visit since our install date. The tech brought some felt for some of the windows where there were none on the screens, it was an inadequite width to fill the gap between window and screen. Also one of the sliders had a loose bottom piece on the sliding window which caused locking and closing difficulty, i ,the homeowner figured out the problem and showed the Tech what i had done after visualizing the rim under the loose piece that had to be snapped in place.

October 22, 2025
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Reply from Window Nation - Raleigh

Thank you for providing us with your feedback. We take this feedback very seriously and would like to have a better understanding of your experience. Please reach out to us at (866) 217-9582 at your earliest convenience, and we will do our best to address your concerns.

Rated 5 out of 5 stars

Great product and communication about…

Great product and communication about install was on point

October 17, 2025
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Reply from Window Nation - Raleigh

We're happy to hear that you are pleased with the product. We appreciate your positive feedback regarding the installation communication.

Rated 5 out of 5 stars

Incredibly fast and professional

Incredibly fast and professional. Great group to work with and would highly recommend anybody to work with this company. Could not say enough good things!

October 14, 2025
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Reply from Window Nation - Raleigh

We appreciate you taking the time to share your wonderful experience! It is great to hear that our team was professional and fast. We value your recommendation!

Rated 5 out of 5 stars

Best value for quality

Best value, quality products and installation. I researched available options, obtained quotes from 4 vendors, and ultimately select Window Nation. I am very happy with the process and results. There was some minimal back and forth on final pricing, ask for what you feel is a logical cost. From initial consult, to final measurements, communication regarding production, meeting the timeline and quality of installation, the entire process went very smoothly.
If your project includes anything that may be atypical, review the final document to insure that it is clearly stated. In my case the installers made the adjustment on site, resulting in completely satisfactory results. The doors look fabulous, the windows are neat, smooth, and quiet.

October 7, 2025
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Reply from Window Nation - Raleigh

We're happy to hear that you found great value in our products and installation services. We appreciate you sharing your experience with our pricing and atypical project considerations. It's great to know the installation process went smoothly and that you are happy with your doors and windows!

Rated 5 out of 5 stars

Love love love Window Nation

Love our windows and the customer service is awesome. The service tech was very professional, prompt and efficient! Window Nation is the very best !!! Thank you

October 8, 2025
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Reply from Window Nation - Raleigh

We're happy to hear you love your windows and that our customer service was awesome! It's great to know the service technician was professional, prompt, and efficient. Thank you!

Rated 5 out of 5 stars

The installers were very nice and…

The installers were very nice and professional.

October 6, 2025
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Reply from Window Nation - Raleigh

We're glad to hear that our installers were professional. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Very good product

Very good product. The installation guys were courteous and efficient. Both worked hard until the job was completed.

October 6, 2025
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Reply from Window Nation - Raleigh

We're happy to hear you find our product very good. We appreciate your positive feedback regarding the installation team's courteousness and efficiency.

Rated 5 out of 5 stars

Awesome Experience

Our new windows are beyond awesome. Eric gave us all the information needed to make an informed decision. Brad was absolutely wonderful helping us with a question that came up during the process. The windows were delivered well before the estimated original timeframe. The installation was quick and easy and the crew were professional and helpful. They were understanding of the rotation needed to ensure our furbabies were comfortable and contained.

October 3, 2025
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Reply from Window Nation - Raleigh

We're happy to hear that you are enjoying your new windows! We appreciate you mentioning the team's helpfulness and understanding during the installation. Thank you for sharing your positive experience.

Rated 5 out of 5 stars

Everything was on time and completed…

Everything was on time and completed with no issues. The windows look great! I can't wait to see how they affect my heating and cooling cost.

September 29, 2025
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Reply from Window Nation - Raleigh

We're happy to hear that everything was completed on time and to your satisfaction! We appreciate your feedback and hope you enjoy the energy savings.

Rated 5 out of 5 stars

From the day I spoke to window world

From the day I spoke to the Representative
About getting the windows I was very pleased
Because window world kept me informed
About everything that was going on. It took a little while to get my windows but I am so pleased with the outcome.

September 30, 2025
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Reply from Window Nation - Raleigh

We're happy to hear that you were pleased with our communication throughout the process. We appreciate your patience regarding the installation timeline, and we're so glad you are happy with the result!

Rated 5 out of 5 stars

The salesman explained all the options…

The salesman explained all the options very well. The installers were on time, efficient, and professional.

September 29, 2025
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Reply from Window Nation - Raleigh

We're happy to hear that our team explained the options well and that the installers were on time, efficient, and professional. Thank you for your positive feedback!

Rated 1 out of 5 stars

Feel like I was scammed

Here's an improved, more engaging version of your feedback:

I was promised a seamless, mess-free window installation by professionals, with spotless, clear windows when they left. Instead, six workers who couldn’t communicate in English arrived, making it impossible to learn how to operate the windows. They rushed through the job without the proper 20-point checklist, leaving me with smeared windows and poorly finished frames around the half-rounds — a sight I find unacceptable. Despite my concerns, no one from Window Nation has come to inspect or fix these issues.

Adding frustration, they refuse to provide an itemized bill, claiming they can't disclose the individual prices of the windows I purchased. The salesperson spent three hours in my home, rushing me into a contract I couldn’t see clearly, especially the prices. I was told I’d receive an email with details, but it has yet to arrive. I feel like I’ve been scammed after spending a significant amount of money.

During the process, salespeople presented a lump sum for all the windows on an iPad, without breaking down the costs per window — a major red flag. I believe they owe me a detailed bill, need to come back to clean and properly fix my windows, and ensure every window is thoroughly inspected. Don’t trust their assurances — my experience has been far from honest or professional.

September 23, 2025
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Reply from Window Nation - Raleigh

We appreciate you bringing this to our attention. We're concerned to hear about the issues with the installation, communication, and lack of detailed billing. This is not the experience we want you to have. We'll investigate these concerns and work towards a resolution. Thank you for your feedback.

Rated 5 out of 5 stars

Very good

Very good, happy with my window

September 22, 2025
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Reply from Window Nation - Raleigh

We're happy you are pleased with your window. Thank you for your feedback; we appreciate it.

Rated 4 out of 5 stars

Prices little high

September 24, 2025
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Reply from Window Nation - Raleigh

We understand the cost of custom replacement windows can be a bit of a shock, but we always work to apply every discount and promotion available to assist. If you would like any additional assistance please reach out to us at 866-217-9582.

Rated 5 out of 5 stars

They explain how the windows work!

Friendly, professional, clean and neat in their work!

September 18, 2025
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Reply from Window Nation - Raleigh

We appreciate you taking the time to share your positive experience. We're so glad you were satisfied with our team and their work!

Rated 5 out of 5 stars

Great experience

Great experience with Brian Martinez explaining the various options and answering my questions so I felt confident in the choices I made. Installation with Mauricio and his team was amazing. They were professional, efficient, friendly and organized. My home was treated with care and everything was cleaned well after everything was done. All questions I had along the way were answered quickly and thoroughly. The windows themselves are beautiful and exactly what I expected, no surprises! Thank you!

September 17, 2025
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Reply from Window Nation - Raleigh

We're happy to hear that you had a great experience! It's wonderful that the explanations and installation met your expectations. We appreciate you mentioning the team's professionalism, efficiency, and care. Thank you for your positive feedback!

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