Windsor Materials Handling Reviews 20

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Having come across one of your vans on the A460 today I suggest you teach your drivers where indicators are on their vehicle and advise them as to which is the correct side of the road to overtake on... See more

Rated 5 out of 5 stars

We have had a JLG Stock Picker on Lease Hire now with Windsor Materials Handling for many many years. They are very competitively priced and any enquiry or problem we ever have ( which is not very... See more

Rated 5 out of 5 stars

We've been customers of Windsor Materials Handling for a little over 3 years now and every experience has been positive. The entire team are very friendly especially Jessica, Sharon and Jason. We get... See more

Rated 5 out of 5 stars

Windsor Handling are a very efficient company , we have many machines that are serviced and looked after by them and when there are any issues they are out straight away to fix the issue. Which is... See more

Company details

  1. Forklift Dealer

Written by the company

As the leading provider of materials handling and access solutions in the UK, we work with customers to achieve more from their operations offering freedom of choice for every application. Through clearly defined goals, we work with you to increase productivity and improve reputation through the provision of efficient, reliable products and unbeatable service. We are a multi-brand supplier and in a unique position where we can offer customers a wide range of - but not limited to - counterbalance and heavy duty forklifts, access equipment, sideloaders, and ancillary products to suit all operational requirements.


Contact info


3.8

Great

TrustScore 4 out of 5

20 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Windsor Materials Handling. Great Service

We have been using Windsor for a number of years now. Jordan and Sharon in the office are both very friendly and helpful. The engineer Shane that services and lolers our forklifts on both Sites is very friendly and very approachable. He takes his time and is happy to offer advise if there are any issues.

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, Jordan arranged an urgent TE for the next day before we had an inspection

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

WMH - Seamless servicing and repairs

We've been customers of Windsor Materials Handling for a little over 3 years now and every experience has been positive. The entire team are very friendly especially Jessica, Sharon and Jason. We get a fast response time for quotes and the engineer turnaround time to attend the site and complete jobs is equally quick. Thank you

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great service, Great team

We are now using Windsor Materials to carry out a service package for us.
The first service has been carried out perfectly.
Very attentive service from the team at Windsor.
thoroughly recommend Windsor Materials

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

JLG Stock Picker on Lease Hire

We have had a JLG Stock Picker on Lease Hire now with Windsor Materials Handling for many many years. They are very competitively priced and any enquiry or problem we ever have ( which is not very often in all honesty ) is dealt with efficiently and promptly. The Team on the phone are all pleasant and professional as are there Engineers.
It is always a pleasurable experience.
Paul Webb
Advantage Worldwide UK Limited

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Windsor Handling - Friendly & Efficient

Windsor Handling are a very efficient company , we have many machines that are serviced and looked after by them and when there are any issues they are out straight away to fix the issue.
Which is why I always go to them when looking to purchase new or Refurbished equipment
All the Staff are friendly and very approachable

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

Going above and beyond

At our company we have a fleet of MEWPs which require regular servicing, maintenance and repairs. Windsor have been carrying these out for us for quite some time now and have been a pleasure to deal with right from the beginning. A year or so ago I took over overseeing the maintenance and use of this working at height equipment with very little handover or training. Sharon and Jessica at Windsor Handling have been incredibly helpful at explaining how to process worked historically at my company and how best to move forward. Any request that we have had for Windsor they have completed as quickly and efficiently as possible. Always a great experience whenever we work with Windsor Handling.

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

Cannot fault their service.

We used Windsor Mat. for the first time earlier this year for a service and thorough examination of our FLT, both were completed when advised and without any problems, prices were very competitive too, will be using again for sure.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

First Class Service

Professional service ticks all the boxes

March 1, 2024
Unprompted review
Windsor Materials Handling logo

Reply from Windsor Materials Handling

Amazing feedback, thank you for leaving your review and for taking the time to comment on our services in Slough. We look forward to working with you more in the future.

Rated 4 out of 5 stars

Very happy with the service received

Very happy with the service received. Any issues have been dealt with within 24 hours. Have recommended to several partner businesses

March 4, 2024
Unprompted review
Windsor Materials Handling logo

Reply from Windsor Materials Handling

Thank you for taking the time give WIndsor Southampton feedback on our services. We strive to offer the best possible service we can and appreciate you recommending us to others based on your experience with us!

Rated 5 out of 5 stars

Great company to deal with

Attentive, responsive company with knowledgeable, helpful and friendly staff. Highly recommended

May 20, 2024
Unprompted review
Windsor Materials Handling logo

Reply from Windsor Materials Handling

Thank you so much for taking the time to review our services - it is important for us to know what our customers think so we can continually improve. Pleased to hear that you found us attentive, responsive and knowledgable and that we were helpful and friendly!

Rated 5 out of 5 stars

Great people that do a Great job

Great company I had the pleasure of dealing with Jessica over the phone a few times and she always has such an amazing attitude really nice to speak with, the engineer who visited our site was just as friendly and professional I requested a Loler testing for 2 machines there was an issue with one of my machines which prevented it being tested at the time to my suprise the engineer offered to come back later in the week once the issue had been resolved at no extra cost as he was working in the area that week. To sum it up great people that do a great job.

May 21, 2024
Unprompted review
Windsor Materials Handling logo

Reply from Windsor Materials Handling

Good afternoon! May we take this opportunity to thank you for taking the time to leave a review of our Slough branch. Jessica rocks and we're lucky to have her and great to hear that your issues were resolved and that we were able to help in a friendly and professional manner. We appreciate you choosing Windsor Materials Handling Slough and look forward to seeing you when your next service is due!

Rated 5 out of 5 stars

we have used Windsor Materials Handling…

we have used Windsor Materials Handling (slough) for some years, always been helpful and the engineers and office staff have always been friendly.
we've used other companies but don't have a patch on these Guys .

May 21, 2024
Unprompted review
Windsor Materials Handling logo

Reply from Windsor Materials Handling

Thank you so much for taking the time to leave a review - it's great to hear that you are happy with the service you have been receiving over the years and look forward to many more together.

Rated 5 out of 5 stars

The whole experience was hassle free

The whole experience was hassle free. From arranging the service to the completion.

May 17, 2024
Unprompted review
Windsor Materials Handling logo

Reply from Windsor Materials Handling

Hassle free servicing! What more can we say of Windsor Materials Handling Slough. Thank you so much for taking the time to leave a review - we really appreciate the feedback and will be sure to pass it onto the team.

Rated 2 out of 5 stars

I have been waiting now for 24hours to…

I have been waiting now for 24hours to be phoned back regarding a problem with one of our machines.
This is not unusual, and very frustrating when it's yet another thing to remember to chase up!

May 16, 2024
Unprompted review
Windsor Materials Handling logo

Reply from Windsor Materials Handling

We'd firstly like to apologise that you have not received a timely call back that meets your expectations. Thank you for taking the time to speak with us, we have fed back to the branch and we have endeavoured to rectify the problems you are having. Please do email enquire@windsor-mh.co.uk if you have any further issues or queries that you would like resolving.

Rated 5 out of 5 stars

Always helpful and competitive pricing

May 16, 2024
Unprompted review
Windsor Materials Handling logo

Reply from Windsor Materials Handling

Thank you for taking the time to review our services in Slough - we're pleased to hear that the team were helpful and that our pricing is competitive. Feedback helps us to continually improve what we do so we really appreciate your comments and look forward to seeing you for your next service.

Rated 5 out of 5 stars

Booking was easy

Booking was easy
Date of service was kept to
Service Complete
Staff very friendly and co operative

May 15, 2024
Unprompted review
Windsor Materials Handling logo

Reply from Windsor Materials Handling

Thank you for taking the time to review our services in Slough - we're pleased to hear that the process of booking was easy and that our staff were friendly. We appreciate you choosing Windsor Materials Handling and looking forward to seeing you again for future bookings.

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