Windsor Materials Handling - Southampton Reviews 5

TrustScore 4 out of 5

3.8

Unit B/Smiths Yard, Calcot Lane, SO32 2BN Southampton, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We used Windsor Mat. for the first time earlier this year for a service and thorough examination of our FLT, both were completed when advised and without any problems, prices were very competitive too... See more

Rated 5 out of 5 stars

We are now using Windsor Materials to carry out a service package for us. The first service has been carried out perfectly. Very attentive service from the team at Windsor. thoroughly recommend Wi... See more

Rated 2 out of 5 stars

I have been waiting now for 24hours to be phoned back regarding a problem with one of our machines. This is not unusual, and very frustrating when it's yet another thing to remember to chase up!

Company replied

Rated 4 out of 5 stars

Very happy with the service received. Any issues have been dealt with within 24 hours. Have recommended to several partner businesses

Company replied


Company details

  1. Forklift Dealer

Written by the company

As the leading provider of materials handling and access solutions in the UK, we work with customers to achieve more from their operations offering freedom of choice for every application. Through clearly defined goals, we work with you to increase productivity and improve reputation through the provision of efficient, reliable products and unbeatable service. We are a multi-brand supplier and in a unique position where we can offer customers a wide range of - but not limited to - counterbalance and heavy duty forklifts, access equipment, sideloaders, and ancillary products to suit all operational requirements.


Contact info

  • Unit B/Smiths Yard, Calcot Lane, SO32 2BN, Southampton, England, United Kingdom

  • 01489 783 850

3.8

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service, Great team

We are now using Windsor Materials to carry out a service package for us.
The first service has been carried out perfectly.
Very attentive service from the team at Windsor.
thoroughly recommend Windsor Materials

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Cannot fault their service.

We used Windsor Mat. for the first time earlier this year for a service and thorough examination of our FLT, both were completed when advised and without any problems, prices were very competitive too, will be using again for sure.

January 26, 2024
Unprompted review
Rated 4 out of 5 stars

Very happy with the service received

Very happy with the service received. Any issues have been dealt with within 24 hours. Have recommended to several partner businesses

March 4, 2024
Unprompted review
Windsor Materials Handling - Southampton logo

Reply from Windsor Materials Handling - Southampton

Thank you for taking the time give WIndsor Southampton feedback on our services. We strive to offer the best possible service we can and appreciate you recommending us to others based on your experience with us!

Rated 5 out of 5 stars

Great company to deal with

Attentive, responsive company with knowledgeable, helpful and friendly staff. Highly recommended

May 20, 2024
Unprompted review
Windsor Materials Handling - Southampton logo

Reply from Windsor Materials Handling - Southampton

Thank you so much for taking the time to review our services - it is important for us to know what our customers think so we can continually improve. Pleased to hear that you found us attentive, responsive and knowledgable and that we were helpful and friendly!

Rated 2 out of 5 stars

I have been waiting now for 24hours to…

I have been waiting now for 24hours to be phoned back regarding a problem with one of our machines.
This is not unusual, and very frustrating when it's yet another thing to remember to chase up!

May 16, 2024
Unprompted review
Windsor Materials Handling - Southampton logo

Reply from Windsor Materials Handling - Southampton

We'd firstly like to apologise that you have not received a timely call back that meets your expectations. Thank you for taking the time to speak with us, we have fed back to the branch and we have endeavoured to rectify the problems you are having. Please do email enquire@windsor-mh.co.uk if you have any further issues or queries that you would like resolving.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look