Windsor Brokers Reviews 105

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I had a great experience with Windsor Brokers. The platform is smooth and easy to use, and the execution speed is very good. Their customer support is responsive and helpful whenever needed. Deposits... See more

Company replied

Rated 1 out of 5 stars

I followed all of the regulations, and they closed my account and took all of my monie; what a waste of efforts and time. I believed this was a legitimate broker, but I was mistaken. If transparency... See more

Company replied

Rated 1 out of 5 stars

Poor customer service. I’ve wrote over FOUR emails, and contacted support through the app yet I haven’t received an any assistance to my issue. It has been over a week waiting for a response to no ava... See more

Company replied

Rated 5 out of 5 stars

I started with Windsor Brokers since 2002, they were located in Cyprus and I was happy to know that they opened in Jordan. Trustful and very helpful Broker, this is what a trader or investor needs.... See more

Company replied

Company details

  1. Finance Broker

Written by the company

Windsor Brokers, established in 1988, is one of the longest-serving brokers facilitating access to the global markets with a leading presence in over 80 countries. Its founders’ vision, from the very beginning, was to create an investment firm that focuses on providing not just a suite of investment and trading products but relationships of trust and respect with their clients. This has been the foundation upon which the customer-centric diligence and award-winning service Windsor Brokers is built for over 3 decades now and for decades to come. Along with a wide range of financial instruments, low spreads and commissions, and a rich library of trading knowledge, make the investment firm not only a leading broker but also the leading choice for traders of any financial capability and trading expertise. The Windsor Brokers client trades directly on the advanced MT4 platform on desktop, tablet or mobile, with ultra-fast execution and competitive trading conditions. The Windsor Broker client is also subject to transparent procedure and security and fund protection. Windsor Brokers is a licensed and regulated investment firm with its Capital Adequacy Ratio being more than double the minimum required percentage by regulators. All the above reasons are what differentiate the leading investment firm and why it received multiple awards, accolades, and recognition. They are also the reasons why it remains by far a broker with high client satisfaction.


Contact info

3.8

Great

TrustScore 4 out of 5

105 reviews

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1-star

Replied to 70% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Weak online support

Hi dears
I do not any trade in real account in this broker .but in demo account i understand it have the lowest spread and commission.
It have a big problem:
They do not answer rapidly in telegram and have weak support.it doesnot have online support .if i open a real account : i surely will counter with high level stress.
If they correct this i will open a real account

January 3, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM BROKER! BEWARE. I GOT ONLY DEPOSIT BACK AFTER DISPUTE with Limited Ratcliffe CaipitaI's assistance

in the case (it was a long week of hassles).
Deposited 75 thousand USD in total. made profits from the trades and a few losses but when i wanted to withdraw, i wat limited to 20 thousand, which was not eventually processed.
EVeryone should stay far away from Wimdsor. They are crooks and bad. The manager went ahead to steal everything by draining my account on bad trades but they told me it was me.
Forensic audit by Ratcliffe shows Windsor manipulated everything and orchestrated the account drainnig.
It was a hard one but ALhamdulilah that i get the money back.

September 2, 2024
Unprompted review
Windsor Brokers logo

Reply from Windsor Brokers

We regret to hear that you are not satisfied with the explanations provided to you regarding the termination of your trading account. Nevertheless, we remain committed to safeguarding the integrity of the financial markets and ensuring a fair and transparent trading environment for everyone.

Rated 1 out of 5 stars

I regret opening an account with this…

I regret opening an account with this broker,slow and very long deposits and withdrawal.
You can't also withdraw any amount less than $20 .
So after taking $1 loss you can't withdraw the rest.
Sh**t

August 16, 2024
Unprompted review
Windsor Brokers logo

Reply from Windsor Brokers

We are sorry to hear about your experience with our services. We strive to provide efficient, reliable, and localized deposit and withdrawal processes for all our clients.

Regarding the minimum withdrawal amount, please note that it is determined by the payment provider's requirements, not by Windsor Brokers. This means the minimum amount can vary depending on the withdrawal option you choose.

Kindly note that all available withdrawal options are listed on the WB portal, allowing our clients to review the minimum and maximum withdrawal amounts, along with other applicable information, before proceeding with their withdrawal.

We appreciate your feedback and are committed to continuously improving our services. If you have any further concerns or need assistance, please do not hesitate to contact our support team at support@windsorbrokers.com.

Rated 1 out of 5 stars

BEWARE OF THIS SCAM BROKER

Myself, Aravinth from India. I opened a trading account (MT4 Account no: 5242029) with Windsor broker (windsorbrokers.com) and made my first deposit $5800 on 03-07-2024. I placed two trades; I lost both the trades by hitting SL. Again, I deposited an amount of $19450 on 16-07-2024. Then I placed 3 trades and booked some profits and I placed a withdrawal request of $13675 on 23-07-2024 which got rejected after 5 days without any reason and no intimation.

I followed with my Account Manager, Mr.Alokesh regarding this withdrawal, He told that company will return only my deposit amount and profit amount cannot be withdrawn, when I asked him the reason, He told that the profitable trades were wrong. When I asked him to clearly specify what were wrong in my trades but he did not give any proper clarification and asked me to mail to their support mail. I followed them multiple times, but only got one reply mail that my account is under Investigation by Compliance Team. After that they even disabled trading option for my account.

After a week, I got a mail from Compliance department that I can only withdraw my deposited amount $ 25,250 and profit of $323.69 and the rest profit amount of $7035.70 cannot be withdrawn claiming it as illegitimate profit under clause 6 ‘Abusive trading activity’ of their Client Account Agreement. My Account Manager also did not give any clarification, He asked me to withdraw the amount as mentioned in the mail. My profit amount of $7035.70 got debited from the trading account.
Further, I mailed them asking for clarification about the abusive practices, they replied after 4 days that I was engaged in the pattern of transaction which constitutes Gold Arbitrage. I am puzzled how can they call it as Arbitrage, I placed trades based on my swing trade predictions and set TP/SL which got closed by hitting TP or SL, What’s wrong in it ?

I’m utterly disappointed on their cheating behaviour, Initial 2 trades were loss so they did not have any concern, once I made profit and requested withdrawal, they falsely accused me of Gold Arbitrage and Abusive trading technique and cancelled my profit. I’m totally taken aback by their dishonesty.

This is my account login credentials

MT4 Login : 5242029
Inv Password : Win7Ar$
Server : WindsorBrokers-REAL3

You can have a look on this and give your honest opinion.

July 23, 2024
Unprompted review
Windsor Brokers logo

Reply from Windsor Brokers

We regret to hear that you are not satisfied with the explanations provided to you regarding the termination of your trading account. Nevertheless, we remain committed to safeguarding the integrity of the financial markets and ensuring a fair and transparent trading environment for everyone.

Rated 5 out of 5 stars

I opened my trading account with…

I opened my trading account with windsor brokers Qatar office they offer me WB card and a swap free prime account, i like the spreads plus they offer a free workshop in Qatar office to learn more about forex and how to use the platform. Wish you all the best Qatar team.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

One of the best forex brokers in qatar…

One of the best forex brokers in qatar 🇶🇦, located in c ring road, good support team ,amazing swap free account and I like the WB card easy way to fund my account and withdraw my profit 🥰🥰. All the best WB Qatar 🇶🇦 👍🏼

February 5, 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE OFF SCAMMER....

BEWARE OFF SCAMMER....
This broker cheated me, profits were canceled unilaterally, I was forced by the account manager to send an email asking for the profits I got... otherwise my deposit would not be returned.
Avoid this broker if you want your funds to be safe.

May 2, 2024
Unprompted review
Rated 1 out of 5 stars

BECAREFUL WITH THIS BROKER

BECAREFUL WITH THIS BROKER, when making transactions here, there are many account managers who intervene, I was ordered by the account manager to cancel profits. I was told to send an email if I asked for cancellation of profits and rebates so I could withdraw my deposit. If you don't email, the deposit won't be disbursed... all the evidence is already there.
Avoid this broker, because your money will definitely be lost
live chat is never active, so it all depends on the account manager.

May 2, 2024
Unprompted review

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