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Rated 5 out of 5 stars

Been here a fair few times to get supplies for my wife's cakes. The prices are so much cheaper than just about anywhere else, there's always an excellent selection of products with some really nice se... See more

Rated 5 out of 5 stars

Great selection of items, my order was packed and sent the same day. Great prices. Looking forward to ordering again

Rated 5 out of 5 stars

Absolutely top class cake and decorating supplier in the area. Windsors prices are second to none (they beat Amazon prices hands down!) Added to this, their customer service and attention to detail is... See more

Company replied

Rated 5 out of 5 stars

I would recommend this company without hesitation. Each year I need a number of cake boxes and boards for the Christmas cakes I make and turn to Windsor Cakecraft for my needs. The range is excellent,... See more

Company details

  1. Cake Decorating Equipment Shop

Written by the company

**Under new ownership as of April 2024** Windsor Cakecraft is a retail shop and bakery selling cake decorating equipment and ready to decorate cakes. Whether you’re a busy baker and are in need of supplies or a keen decorator who loves to make cakes for family. We will have the products for you to make your life easier and a wealth of knowledge to help you choose the right ones! We can even supply you with the cakes ready baked so all you have to do is enjoy your time decorating.


Contact info

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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Rated 5 out of 5 stars

Wonderful company

Wonderful company . So responsive to any questions that I had asked , my daughters wedding tomorrow and we didn’t have time to make a cake so ordered from Windsor craft . Wonderful, wonderful.

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Great choices and speedy delivery

Great choices and speedy delivery. I was making Bueno cake for a birthday, I was looking for an icing that tasted like the filling of a Bueno and found one in this site. It is delicious! Whilst it's slightly more sophisticated that Bueno filling, it is very similar. Would highly recommend.

June 16, 2023
Rated 5 out of 5 stars

I thoroughly recommend!

I have just used your chocolate cake (3 tier) and buttercream frosting to make my daughter's birthday cake this year as I did not have time to make it myself and am in a lot of pain. 13 years and she still wants one!
I have never cheated befire and found you online whilst randomly searching. It was another persons review that made me go ahead with my purchase because you just never know if youve not heard of a company and they are a long way away.
Anyway, it was amazing to work with and everybody loved it. Great taste and texture. My mum told me I'd improved!! Of course I passed it off as mine! Thank you so much!
In addition I requested a specific day for delivery which went smoothly and on the hottest day of the year so far, it was packed with and not sweating or melted.
I thoroughly recommend.

June 12, 2023
Unprompted review
Rated 2 out of 5 stars

Disappointed

I placed an order online from this company and half of it was missing!
Also I’ve called into the store on a couple of occasions recently, the last one this week (6/6/23). The stock levels were dreadful on both of my visits. If you place a ‘click and collect’ in store you have to wait a couple of days which isn’t helpful if you need an item as a matter of urgency!
Staff not very helpful either.
I’ve been using this company for years but recently feel disappointed with their service/lack of products. I don’t always want to order on line due to high postage costs and sometimes it’s Better to see a product.

May 17, 2023
Rated 3 out of 5 stars

Package

I found the staff very helpful and professional about the actual products, but feel the packaging and despatch doesn’t support their efforts.
My order arrived with some of the fern leaves broken and also one of the dummies was damaged. The side of the box was split the length of the corner, but the important icing was fine. My order took a week to arrive, and I would use you again, but consider the delivery/timing of delivery choices.

May 18, 2023
Rated 5 out of 5 stars

This is the third time I've

This is the third time I've
ordered the vanilla sponge 3
layers for a birthday cake.It's
delicious so soft the best cake
sponge ever.Will order some more,
very happy,thank you 😊

May 18, 2023

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