Winebuyers Reviews 26,643

Really good communication from when order was placed until delivery. I had to chase up the order but my questions were dealt with promptly and the delay addressed. I always feel a sign of a good company is how they deal with any issue, and in this case my issue was dealt with efficiently and courteously, so thank you.

Great selection of wines, speedy delivery 👍🏻

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Very Disappointing Experience – Avoid

I had a terrible experience with Wine Buyers and unfortunately cannot recommend them. I placed an order and was charged immediately, but the wine was never delivered. Despite multiple follow-ups, I received no clear updates or resolution.

Communication has been incredibly poor throughout – emails have gone unanswered, and no one seems willing to take responsibility. I requested a refund due to the non-delivery, but weeks later, I’m still out of pocket with no wine and no refund.

This level of service is unacceptable, especially when dealing with premium products. It’s really disappointing to see a company take payment without fulfilling their part or keeping customers informed.

Be very cautious before ordering – based on my experience, I would not use Wine Buyers

Ordered a Port that is difficult to get hold of at a reasonable price.
Prompt communication at all times, there was a glitch with a supplier but once I'd contacted wine buyers this was resolved pretty quickly.

Easy to use website, clear pricing, good dispatch and delivery updates.

Excellent service. When the port I ordered went out of stock the supplier immediately offered a very acceptable alternative, so no hassle of refunds and having to order again. Duly arrived safely packaged.

Competitively priced and good selection of wines,although delivery was a tad long but as it was through a third party wine supplier in Europe, understandable.

First time I have used this company and the whole experience was excellent. Easy to use website, good price, packaged really well and was delivered earlier than expected.

Easy order, process great communication about progress and delivered when promised.

Answered my email regarding delivery promptly. Wine delivered on time.

Fantastic personal service when supplying a hard to find champagne for a special celebration.

It took over 3 weeks to receive the order when it should have taken 7 days.
I got good follow up from you but only when I raised my concern and it would have been better if you had advised about the delay before I had waited 2 weeks.

Good delivery price which makes a big difference in my choices. Wine a good price too and boxed up securely. Only criticism was lack of information on delivery. Knew it was shipped but then no updates. I didn't get a password maybe that would have helped but I would have liked more information in delivery progress. Came after 11 days with message from carrier on day. 4 1/2 stars as everything else great and would use again!

Interesting products and great customer service

Ordered wine on 8 July when payment was taken. I have heard nothing since, neither aboot delivery nor an order confirmation. I have repeatedly asked about this and received no substantive response.

Unfortunately it appears that this company is a scam. They also appear to have no legal presence in the UK, a sure sign that they are trying to avoid legal redress.

Order recieved in a timely manner considering it came from Spain. Vermouth was great value and cheaper than other places. Communication by emails was also efficient and friendly. Would definitely use Winebuyers again.

Excellent service
Replied immediately when I had a query.
Would definitely use them again.
Highly recommended 👌

Great company, great prices and excellent choice of goods. This is my first purchase but most definitely won’t be my last. I would highly recommend this company.

Easy to order, exactly what we were looking for, 1 litre bottles (most were only 70cc) Good price, very well packed and delivered with a smile. Very much looking forward to enjoying with friends. Thank you - will order again.

Very happy. Ordered a couple of bottles of Prosecco and they arrived in good order and the box was well packaged. Would definitely use Winebuyers again in future. Thank you!