Good delivery price which makes a big difference in my choices. Wine a good price too and boxed up securely. Only criticism was lack of information on delivery. Knew it was shipped but then no updat... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have yet to taste the wine so this request for a review so soon after delivery is premature. However, the delivery by Royal Mail was exactly on time. Unfortunately, the box for my six bottles was f... See more
I am delighted that my order for bottles of Vermouth arrived safely today. However the delivery took much longer than I thought. Thanks to Caroline, who put my worries away as she described the reaso... See more
Informative website, with good competitive prices. Shipping took a few days, which wasn’t a problem and the bottles were very well packaged and arrived without damage. Will definitely use again.
Company details
Written by the company
Winebuyers is a platform connecting wine producers, distilleries and specialist merchants directly to the end consumer. With over 250,000 wondrous wines and spirits that span over 44 countries, from Mexico to Madagascar. Pick from salivating selections of highly prized Pinot Noir to celebration-worthy Champagne.
Contact info
United Kingdom
- +44 203 88 77 111
- support@winebuyers.com
- winebuyers.com
4.3
Excellent
27K reviews
Replied to 25% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
I had a great experience with Winebuyers. I ordered a gift for my brother and it arrived sooner than I thought it would considering is was shipped from abroad. Simple to order and regular updates from courier. And a very happy brother! I would definitely use Winebuyers again.
September 12, 2025
Unprompted review
Excellent personalised service
Excellent personalised service - arranging delivery around my travel constraints - and good value too.
September 5, 2025
Unprompted review
Reliable service and good for hard-to-find drinks
I was happy to find something I love to drink aboard, but struggle to find back in the UK. Delivery time was reasonable (given item was being shipped from Spain) and i'd order again.
August 29, 2025
For me this page is a scam..
For me this page is a scam... I bought some bottles in May that never arrived, three months after changing my email with them they told me they had returned my money... but the money never arrived and my bank confirms that it is not there... in the end they do not even respond to emails... which is why I do not recommend that you buy from them
September 5, 2025
Unprompted review
Fabulous selection
Fabulous selection, easy order, quick delivery.
Not much more you could ask for.
Cheers
September 4, 2025
The order arrived perfectly
It had some delay, previously advised by the supplier and accepted by my side because of lack of stock. The customer service was great during the follow up of my order.
I would recommend.
September 2, 2025
Superb, great experience
Superb service and communication, swift delivery. Lovely products and selection. Happy customer, thank you so much.
September 1, 2025
Unprompted review
Excellent company
Excellent company, fantastic communication throughout keeping me informed at every stage of the order. Great selection of wines well priced.
August 29, 2025
Unprompted review
Easy to order and quick delivery
Easy to order and quick delivery. Definitely use this site again
August 29, 2025
Unprompted review
Great shopping experience
Great product at an amazing price point. A bit delayed due to the supplier but nothing crazy. They immediately contacted me to ask if I wanted the refund or wait for the supplier times. Will buy again
August 19, 2025
It arrived and well packaged
August 23, 2025
Very pleased with the service from winebuyers
Very pleased with the service from winebuyers for my mother who is partial to honey rum. This is our 2nd order and won’t be the last thank you.
August 22, 2025
Unprompted review
Spanish Vermouth
Good buying experience and fantastic range. Only one minor criticism, delivery communication could be clearer.
August 22, 2025
Very poor company
Very poor company, poor service, struggled to get in touch with their support team and when I finally did they were unhelpful. There is no direct debit set up so you don't know when money is coming out and delivery takes approx 4-6 weeks,blaming their delivery firm rather than taking responsibility. Avoid this company at all costs.
August 21, 2025
Unprompted review
Did not receive order which I paid for…
Did not receive order which I paid for June 3rd. Received a dispatch notification 2 weeks later that never updated for a month. Reached out to company July 21st and after a bit back and forth to get a refund my last 2 messages have gone unanswered. I'm now going through the card company to get my money back.
I would never recommend this company to anyone and will never use again.
August 6, 2025
Unprompted review
Great WINE
Great service, found the wine I wanted and really well packed. 4 stars rather than 5 as I didn't get a lot of communication about when it would be arriving. Overall very happy about the actual WINE!!
July 22, 2025
Fantastic!
Easy online ordering, great communication confirming my order, advising when it was dispatched and then an email requesting feedback!! Hence I’m here!!!
As one family run business to another I know how important reviews are so I’m saying ‘thankyou for great customer service and wishing you ongoing success!
August 9, 2025
Unprompted review
Great service
Bit of a wait due to delivery schedule to uk, but good communication and well worth it. Love this drink and to find 1l bottles is great as difficult to find post Brexit. Thanks
August 8, 2025
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