Winedealdirect Reviews 

548
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of unique products, often unavailable elsewhere, making it easy to find specific wines, and they also appreciate the competitive pricing. The ordering process is frequently described as easy, with many highlighting excellent overall service, timely and well-packaged deliveries, and good communication. However, some customers also noted occasional delivery issues, such as slower than expected shipping times, orders being lost, or delays from the courier.

What people talk about most

Delivery service

People report positive experiences with delivery service, often praising the speed and efficiency of their... See more

Product

Customers had positive experiences with product, appreciating the excellent selection of sophisticated wines... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the ease of ordering... See more

Price

Customers consistently note positive experiences with price, frequently mentioning competitive and reasonable... See more

Service

Users describe positive interactions with service, highlighting excellent service, great prices, and quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great selection of wines, at a reasonable price. Would like a bit more communication and a status link that works. Happy with delivery firm used and that i can get wine that other stockists don’t have... See more

Rated 5 out of 5 stars

Great prices and easy to navigate site, bit slow on delivery but hey was a bank holiday weekend. Overal 5 star service, ordered 2 bottles and received 2 bottles not broken and well packaged. Apart fr... See more

Rated 5 out of 5 stars

Our first order with Wine Deals Direct and a very positive result. I actually phoned with a query and the chap rang me back at 8pm that evening to help. Our delivery was yesterday with FED-EX, I was... See more

Rated 1 out of 5 stars

No contact details found on website. Ordered a bottle was meant to be shipped in 5 working days. I emailed to see if its been delivered at day 7. Got a call back instead on private number. Saying a r... See more


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

548 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(548)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super speedy delivery…

I ordered a case of wine mid afternoon and received it early the same evening. The young man delivering it was most helpful. I am soooooo impressed. Thank you.

August 26, 2023
Unprompted review
Rated 1 out of 5 stars

Customer service sucks

Their shipping status link doesn't work and they don't respond to phone calls or emails. I've just contacted PayPal to get reimbursed. Won't be shopping with them again.

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Good clear communication

Good clear communication, competitive pricing and well packaged items to protect during delivery.
I would use this company again.

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Just excellent

Ordered wine we could not get anywhere else that we like a lot. Good price and timely delivery. Very well packaged!

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Reliable company

Great service , ordered with no hassle and delivered when they said they would , competitive prices I would definitely use them again .

July 17, 2023
Unprompted review
Rated 5 out of 5 stars

Wine Deals Direct great service

Wine Deals Direct great service, wine arrived on time.

One improvement could be communication that order is being processed sent E-mail no reply called and no answer, but they called straight back.

Have used several times and will continue to use in the future. 👍

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

Jammy Red

Second order and once again prompt delivery of my favourite wine. Also the best price!

June 16, 2023
Unprompted review
Rated 5 out of 5 stars

I love dark horse wine

I love that wine and not just beach it has a horse he’d S it’s label it’s very very tasty and strong and dry witch is how I like my wine to be I used to get it from over here but now I carnt so I am really happy that you have it over there I hope you never stop making it as long as you have it I’ll by it again. And again

April 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. The wines are cheaper than shops and supermarkets. Fast delivery. Nice company with good people. Very happy with the service. Thank you

April 7, 2023
Unprompted review

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