Wines Direct Reviews 249

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Use this website all the time. Quality of the wine is great, price is reasonable, delivery is quick and if you do need to use customer service they are very helpful.

Rated 5 out of 5 stars

I like exploring wine, so the Wines Direct themed sets make it easy. Every bottle of wine has been excellent, well balanced and interesting - exactly what I seek in trying new wines. Ireland i... See more

Company replied

Rated 5 out of 5 stars

Despite having been an Army colleague for many years of the late Paddy Keogh, I had never bought online from Wines Direct. I was looking for a specific wine and was delighted to see that Wines Direct... See more

Rated 5 out of 5 stars

Just like the post man/woman, they always deliver. Quality, value and service gives you that confidence to keep going back. To have a business started, over thirty years ago and still thriving is a cr... See more

Company replied

Company details

  1. Wine Store
  2. Wine Club
  3. Wine Wholesaler and Importer

About Wines Direct

Written by the company

Wine; it’s not just another drink. It’s about people. It’s about places. It’s a melting pot of history and culture. And most of all, it’s about pleasure. Our mission is to bring you wines that reflect these qualities and that represent the people and places from which they come.

Wines Direct is an Irish family owned and operated wine importers. The wines we offer you represent a 25-year labour of love. We are uncompromising in our mission to source independently made wines directly from growers around the world and we apply our strict selection criteria to each and every wine on our list, from the everyday to the extraordinary.

We go out of our way to avoid the boring, mass-produced wines so as to create and sustain a market of choice for you and your fellow wine lovers. We do so by walking the ground of the world’s famous and not so famous wine regions and by directly sourcing from dedicated and fiercely independent winemakers. Where the supermarket chains sponsor homogeneity and bulk production, we believe our approach encourages diversity, independence and quality.

As well as offering you great wine, we want you to get closer to the vineyards they come from, which is why we discover the back story behind each and every bottle and share it with you. We hope you will join us on our journey as we explore the wonderful world of wine. Cheers!


Contact info

4.9

Excellent

TrustScore 5 out of 5

249 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Your courier could not guarantee…

Your courier could not guarantee delivery on time for my function.

August 2, 2023
Wines Direct logo

Reply from Wines Direct

Hi there James, sorry to hear you couldn't get your wine in the timeframe you required. We dispatch orders within one business day but have no control over the speed of our couriers as they are a 3rd party. Hope to see you with us again soon!

Regards,
The Wines Direct Team

Rated 5 out of 5 stars

All good - nothing to w(h)ine about ✅

Clean and easy site to navigate, great wine selection (they tasted great too!) and fast and friendly delivery service - would highly recommend the good folk at WD!

August 24, 2023
Wines Direct logo

Reply from Wines Direct

Delighted to hear you had a good experience Richie! Hope to see you with us again soon.
All the best,
The Wines Direct Team

Rated 5 out of 5 stars

Great shopping experience

Really helpful and knowledgeable staff. Made some great recommendations .
Huge selection of wines and prices very reasonable for such good quality wine.
Will be back soon.

August 16, 2023
Rated 5 out of 5 stars

New wine shop in Athlone

We went to check the Wines Direct shop recently open in Athlone.
Staff is very friendly and knows a lot about wine.
They have some bottles on offer open for you to taste.
Looking forward to the tasting events!
We'll be back.

August 10, 2023
Rated 4 out of 5 stars

So many choices...

Great spacious shop with good lighting. A very good selection of young wines from various countries and regions too. The friendly staff know what they are talking about which is great help. Got a few bottles so far and never disappointed with some surprising discoveries. White, red, rosé, champagne, proseco etc... Wine tasting coming up too... Great addition to our town of Athlone. Best of luck to the wines direct team.

August 4, 2023
Rated 5 out of 5 stars

New Athlone store..

First visit to the new Athlone store and its fantastic, Great advice from Ian who couldn't be more helpful.
Brilliant to see this store on the Westside of Athlone.

August 5, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent wines

Beautiful shop, friendly staff and stocked with fabulous wines.

June 16, 2023
Wines Direct logo

Reply from Wines Direct

Thanks for the kind words, hope to see you with us again sometime! :)
The Wines Direct Team

Rated 5 out of 5 stars

Gareth was very friendly

Gareth was very friendly, helpful and informative and he sold me some delicious wines. I will definitely be back for the NZ Ana

June 15, 2023
Wines Direct logo

Reply from Wines Direct

Thanks for the kind words, hope to see you with us again sometime! :)
The Wines Direct Team

Rated 5 out of 5 stars

Great vines, excellent selection

Staff has great knowledge about wines, very helpful with selection. The tasting is offered as well for weekly chosen wines. Very nice shop.

May 31, 2023
Wines Direct logo

Reply from Wines Direct

Thanks for the kind words Anna, much appreciated! Hope to see you here again soon.
The Wines Direct Team

Rated 5 out of 5 stars

Great to have an independent wine shop…

Great to have an independent wine shop in Athlone. Wines Direct in Athlone had a knowledgeable and helpful sales team so their advice makes the experience perfect!

June 1, 2023
Wines Direct logo

Reply from Wines Direct

Thanks for the kind words Aisling, much appreciated! Hope to see you here again soon.
The Wines Direct Team

Rated 4 out of 5 stars

First visit to the new shop in Athlone…

First visit to the new shop in Athlone on its opening day. Very nicely laid out and stylishly decorated. Best of luck with it.

June 1, 2023
Wines Direct logo

Reply from Wines Direct

Thanks for the kind words Darach, much appreciated! Hope to see you here again soon.
The Wines Direct Team

Rated 5 out of 5 stars

Love the wine.

Paid a quick visit for a nose around. Ended up buying 🤪🤪 The staff were lovely. Very helpful and knowledgable across the board. .
Will definitely be going back.

June 1, 2023
Rated 5 out of 5 stars

lovely new shop

This is a lovely new shop, well laid out with a great range of wines from all regions. I found the staff knowledgeable and able to make interesting recommendations. I found several new wines I had not tried before.

May 24, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look