My 1st deal with Wingbuddy which was the Taste of Peru (March 7-15) was truly enjoyable, flawless and memorable from start to finish. Everything was organized and appreciate their timely reminders/co... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Recently returned from the Mysteries of Egypt Wingbuddy organized tour. From booking questions to the final flight home we were taken care of. Ist time wingbuddy traveller and will not be our last.... See more
Company replied
First time user. Referred by a work colleague to your name. Looked up your website. Viewed your offerings and selected a vacation. The whole booking procedure and follow up has been great. Receiv... See more
Company replied
Wingbuddy made it very easy to book our trip we had another couple that had already booked their trip and wanted to coordinate our plans with them. Our representative put all of the details together,... See more
Company replied
Company details
Written by the company
At Wingbuddy, we create hassle-free travel experiences to inspire you to discover the world. Whether via a tour or a cruise package, we are committed to creating lifelong memories. Each tour package is perfectly designed to awaken your senses by including the most sought-after places of interest. Whether you prefer to explore on your own or with a group, we have the perfect package for you. Let us book your dream vacation and our travel experts will take care of you every step of the way.
Contact info
Canada
- wingbuddy.com
4.5
Excellent
3K reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The booking experience was good
The booking experience was good. After about 6 min in hold I was able to speak to an agent the two times I called. We booked this month for travel in May.
We booked a Freedom Package, which means we are on our own for tours. We will not know where the hotels are until about two weeks before our trip. For us, this makes planning our days challenging, we are not able to map out our days or determine how much time we need to travel to the sites we want to see.
March 14, 2026
Unprompted review
Reply from Wingbuddy
Thank you for sharing your experience with us! We’re glad to hear that your booking process went smoothly. We understand your concerns regarding the hotel details for your Freedom Package. As part of this type of package, accommodations are confirmed closer to departure to allow for flexibility and the best possible availability. Rest assured that all selected hotels meet our quality standards and are carefully chosen to provide a comfortable and well-located stay.
We appreciate that planning ahead is important, and your feedback is very valuable. If you’d like, our team would be happy to provide general guidance on the areas where you may be staying to help you better prepare your itinerary. Please don’t hesitate to reach out, we’re here to help ensure your trip is as enjoyable and seamless as possible.
Very Bad And Worst
They Customer Service Is Very Bad we Was Stock In Dubai our tour It Was For 12 Days But War Started They Told Us Now You Have Pay From You’re Pack
March 3, 2026
Unprompted review
Reply from Wingbuddy
We’re truly sorry to hear about your experience and understand how stressful and upsetting that situation must have been, Albert. Situations like sudden conflicts and travel disruptions are completely beyond anyone’s control, but we always strive to support our clients as much as possible during these challenging moments. When trips are interrupted due to unforeseen events, funds are typically already allocated to our local suppliers to secure services, which can limit immediate reimbursement options. That said, we do provide official documentation and guidance so our clients can work with their travel insurance for coverage in these circumstances. Please know that our team is always here to assist and support you, and we sincerely regret the distress this situation caused.
Wingbuddy Booking Made Easy
Wingbuddy made it very easy to book our trip we had another couple that had already booked their trip and wanted to coordinate our plans with them. Our representative put all of the details together, set up the trip and sent me an invoice to pay. It was all handled within about 25 minutes very to schedule and the trip looks amazing.
March 16, 2026
Unprompted review
Reply from Wingbuddy
Thank you so much for your wonderful feedback, Leslie! We’re delighted to hear that booking your trip was quick and seamless, and that our representative was able to efficiently coordinate everything for you and your friends. We truly appreciate your trust and wish you an amazing journey ahead!
Great travel company
I've traveled with Wingbuddy before in 2024 to Greece and it was an excellent experience. I felt well cared for and worry free.
The booking of this newest trip was so easy.
They even reminded me to book it when I had not completed the booking and worked to keep my original pricing especially with rising fuel costs.
March 26, 2026
Unprompted review
Reply from Wingbuddy
Thank you so much for your kind words and for choosing to travel with us again, Rachel! We’re delighted to hear that your previous trip to Greece was such a positive and worry-free experience, and that your recent booking process was smooth and easy. We truly appreciate your trust and look forward to helping you create another memorable journey!
it is my 4th time
it is my 4th time I am booking a trip with Wingbuddy.
They are the best.
March 25, 2026
Unprompted review
Reply from Wingbuddy
Thank you so much for your trust and loyalty, Reza! We’re truly honored to be part of your travel experiences for the fourth time. We look forward to planning many more amazing trips with you!
Excellent service de la part de Chantal…
Excellent service de la part de Chantal qui est très efficace et professionnelle. Félicitations pour votre excellent service.
March 21, 2026
Unprompted review
Reply from Wingbuddy
Merci beaucoup pour votre excellent commentaire, Paul ! Nous sommes ravis d’apprendre que Chantal vous a offert un service à la hauteur de vos attentes grâce à son efficacité et son professionnalisme. Nous ne manquerons pas de lui transmettre vos félicitations. Au plaisir de vous accompagner dans vos prochains projets de voyage !
Able to speak directly with an agent…
Able to speak directly with an agent without a lot of delay and solve my concern.
March 26, 2026
Unprompted review
Reply from Wingbuddy
Thank you for your kind review, Terry! We’re glad to hear you were able to quickly connect with one of our agents and have your concern resolved efficiently. We look forward to assisting you again!
Easy
Agents were all knowledgeable and helpful. Seamless on line purchase.
March 24, 2026
Unprompted review
Reply from Wingbuddy
Thank you for your great feedback, Rhonda! We’re so pleased to hear that you found the process easy and seamless, and that our agents were knowledgeable and helpful throughout. We truly appreciate your trust and look forward to assisting you again on your next trip!
Naomy was wonderful!
Naomy was wonderful! She was extremely responsive and provided a seamless travel booking experience!
March 24, 2026
Unprompted review
Reply from Wingbuddy
Thank you for your kind feedback, Jamie! We’re so happy to hear that Naomy provided you with such a responsive and seamless booking experience. We’ll be sure to share your comments with her, and we truly appreciate your trust. Looking forward to helping you plan your next trip!
Reply from Wingbuddy
Thank you for your kind words, Karen! We’re delighted to hear that you received prompt and knowledgeable service. We look forward to assisting you again!
We just booked our 3rd trip through…
We just booked our 3rd trip through Wingbuddy. Our previous two trips were great! We had no issues with the arrangements and Wingbuddy was dedicated to making sure we were looked after. We are looking forward to our next adventure!
March 26, 2026
Unprompted review
Reply from Wingbuddy
Thank you so much for your continued trust and loyalty, Ronald! We’re truly grateful to be part of your travel experiences and are delighted to hear that your previous trips went smoothly and met your expectations. It means a lot to know you felt well looked after throughout your journeys. We’re excited to help you plan and enjoy this third adventure, and we look forward to making it just as memorable!
Easy booking experience
Codie was very nice to deal with, over the phone. He was open to changing the date of our flight home, to allow visit with family in the area. So far so good- looking forward to seeing the Douro Valley and more in Portugal!
March 25, 2026
Unprompted review
Reply from Wingbuddy
Thank you for your lovely review, Bev! We’re so glad to hear that Codie was helpful and accommodating, especially when it came to adjusting your return flight to allow more time with family. We’re confident you’ll have an amazing time discovering the beautiful Douro Valley and all that Portugal has to offer. Wishing you a fantastic trip ahead!
Our representative was knowledgeable…
Our representative was knowledgeable and easy to talk to. The whole experience was effortless.
March 23, 2026
Unprompted review
Reply from Wingbuddy
Thank you for your kind feedback, Sylvie! We’re so glad to hear that your representative was knowledgeable and easy to talk to, and that your booking experience felt smooth and effortless. We look forward to assisting you again on your next trip!
This is my first time booking with Wing…
This is my first time booking with Wing Buddy and Lauren has been wonderful and a great help. Hoping the trip goes smoothly in June. Thanks for all your help, G.
March 22, 2026
Unprompted review
Reply from Wingbuddy
Thank you for sharing your experience, Jim and Georgia! We're so glad Lauren has been such a great help with your first booking. We wish you an enjoyable and hassle-free trip in June with Wingbuddy!
You asked for my rating.
I did ask for the representative that answered my call after I had inquired online about a trip to Coata Rica to call me back as she had put her name in that email. I did not receive a call.
March 13, 2026
Unprompted review
Reply from Wingbuddy
Thank you for sharing your feedback, Eileen. We’re sorry you didn’t receive a call back as expected. Please contact us at info@wingbuddy.com, and our after-sales team will reach out promptly to assist you with any questions or details regarding your booking. We’re here to make sure everything goes smoothly for your trip!
My 1st deal with Wingbuddy which was …
My 1st deal with Wingbuddy which was the Taste of Peru (March 7-15) was truly enjoyable, flawless and memorable from start to finish. Everything was organized and appreciate their timely reminders/communications via email/whatsapp. Hats off to Wingbuddy, Lima Tour guides (Christian, Edison, Saul,2 Alex (young & old), Elena, Kelly, etc. and all hotels’ staff they dealt with! Everyone did their part for customer’s satisfaction. Thanks to Latam Air and Hacienda Cuzco’s (Elizabeth & team) special effort on their surprise treats on my actual birthday. Indeed it made me feel special.
March 7, 2026
Unprompted review
Reply from Wingbuddy
Thank you for sharing your wonderful experience, Nina! We’re thrilled that your Taste of Peru trip was enjoyable, well-organized, and memorable from start to finish. It’s great to hear that our team, the guides, and the hotel staff all contributed to making your birthday so special. We wish you many more amazing and hassle-free adventures with Wingbuddy!
Sharon has the knowledge and experience…
Sharon has the knowledge and experience doing her job well. She is so helpful. Well done job
March 16, 2026
Unprompted review
Reply from Wingbuddy
We appreciate your kind words, Norma! Glad to hear Sharon’s knowledge and experience made a difference. We wish you a hassle-free adventure with Wingbuddy!
Easy to book
Easy to book. I hope the trip lives up to our expectations. Our lawyer recommended Wingbuddy as she has taken several trips with you.
March 19, 2026
Unprompted review
Reply from Wingbuddy
Thank you for your feedback, Carolann! Glad to hear the booking was easy and that you were referred to us. We hope your trip exceeds your expectations!
Excellent customer service
We were able to find the trip we wanted on the Wingbuddy website. Then, through a series of emails and phone conversations, we decided on the final details and booked it. We worked with Alina who was professional, responsive and very helpful.
March 19, 2026
Unprompted review
Reply from Wingbuddy
Thank you so much for your feedback, Vicki! We're glad you found the perfect trip and that Alina was able to assist you with professionalism and care throughout the process. Wishing you a fantastic trip with Wingbuddy!
Excellent Website Dynamics
Everything was very smooth. Quotes came almost instantaneously. The website was very easy to navigate. Once I booked, the flight information came very quickly. As easy as some of this sounds, not all websites are created equally. I would 100% recommend Wingbuddy to a friend.
March 14, 2026
Unprompted review
Reply from Wingbuddy
Thank you for sharing your experience, Joshua! We're happy to hear everything went smoothly and that you found the process quick and easy from start to finish. We truly appreciate your recommendation and wish you an amazing trip with Wingbuddy!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.